See image 1, it shows that we issued credits to her account in the amount of $1590; $840 for signing the lease, $500 for referrals, $150 for construction delays, $100 for other delays. See image 2, this shows we have documented in the clubhouse the hours of operation for the pool and hot...
tub. This is consistent with all properties we own. Regarding parking, our tenant handbook states "Tenants should use off street parking if available. There is no overnight guest parking permitted in off street parking areas." The handbook is provided at move-in. There are also signs on the property stating the same thing. Regarding utilities, we don't control the price, the utility companies do. When asked, we give an estimation of $30/utility/tenant. That is reasonably consistent with the invoices the utility company charge. Regarding construction delays, there were delays in construction to the clubhouse, but see image 1 showing we credited the tenant account in lieu of the delay. Finally, see image 7, it is an email showing that Sydney is requesting to extend her lease for another year. If she's that upset, why is she staying with us for another year?
See image 1, it shows that we issued credits to her account in the amount of $1590; $840 for signing the lease, $500 for referrals, $150 for construction delays, $100 for other delays. See image 2, this shows we have documented in the clubhouse the hours of operation for the pool and hot...
tub. This is consistent with all properties we own. Regarding parking, our tenant handbook states "Tenants should use off street parking if available. There is no overnight guest parking permitted in off street parking areas." The handbook is provided at move-in. There are also signs on the property stating the same thing. Regarding utilities, we don't control the price, the utility companies do. When asked, we give an estimation of $30/utility/tenant. That is reasonably consistent with the invoices the utility company charge. Regarding construction delays, there were delays in construction to the clubhouse, but see image 1 showing we credited the tenant account in lieu of the delay. Finally, see image 7, it is an email showing that Sydney is requesting to extend her lease for another year. If she's that upset, why is she staying with us for another year?