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Rentals Unlimited Inc

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** *** ***rented a trailer from Rentals UnlimitedThe trailer was damaged in an accident that occurred during our useWe contacted our insurance company and turned it over to themRentals Unlimited was not happy with the insurance companies evaluation of replacement costThey collected
the money from the insurance company and then came after us for a balance they claim to have been owedWe argued that the insurance company was there for a reason and anything over the fair market value was an unfair assessment as a company could fabricate just about any cost they'd wishWe asked for them to provide proof of why they claim it was $more than the insurance said it was, but they refused to assistRather than providing proof and following through with collection proceedings, if they felt they were legally owed this amount, they decided to charge our credit card on fileThey were not only denied permission to do so, but they didn't even have a valid authorized expiration date on fileTherefore, they had to have guessed the new expiration date in order to run the chargePure theftWe tried calling, emailing, etcand everyone from the company higher above would speak with usThe credit gentlemen, Frank H***, placed several harassing phone calls prior to this charge, even threatening to come to our shop and collect by whatever means necessaryHe then called my husband, the owner- Bill B***, and lied stating he was given authorization by him to charge this amountBill B*** gave no such authorization or access to the updated expiration date of his cardFrank used an old employee's card that was on file from previous rentals, updated the expiration date himself to illegally charge our cardWe obviously plan to refute the charge with our credit card company, but feel this is a pure case of theft and harassment that needs to be reportedThank you for your time

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Address: 24000 Frederick Road, Clarksburg, Maryland, United States, 20871

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