we tried to cancel within a few minutes of the purchasthe pricing was not clear and when we saw the price, it was not what we though it would be so we immediately tried to cancel
This customer has made his displeasure with his purchase known to us, however he worked with our customer support team over two hours to update his profile and payment information and complete his purchase, as you can see in the attached conversation history. He did call demanding a refund...
after the purchase was complete but, as stated in the details he received prior to completing the purchase, all sales are final. We recognize people can become upset when money is involved and do apologize for his frustration, however it was a valid purchase made after assistance with our team, and he did receive his tickets.
we tried to cancel within a few minutes of the purchasthe pricing was not clear and when we saw the price, it was not what we though it would be so we immediately tried to cancel
This customer has made his displeasure with his purchase known to us, however he worked with our customer support team over two hours to update his profile and payment information and complete his purchase, as you can see in the attached conversation history. He did call demanding a refund...
after the purchase was complete but, as stated in the details he received prior to completing the purchase, all sales are final. We recognize people can become upset when money is involved and do apologize for his frustration, however it was a valid purchase made after assistance with our team, and he did receive his tickets.