Reporte Hispano

Review: I began an advertising campaign with the newspaper in June and we agreed to 4 weeks. At the end of the 4 week run I was asked if I wanted to run for another 4 weeks and I told the lady no. Upon reviewing my credit card I saw that I was charged again for $225, which I did not approve. I called the contact at the newspaper and emailed her regarding the problem in the beginning of July. She said she would forward it to the billing department. I have still received no credit or any response regarding the charge to be returned.Desired Settlement: refund the amount to my credit card immediately

Business

Response:

we have issued this refund

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

Regards,