Reproductive Science Associate

Regarding complaint ID [redacted] Invoice # [redacted] dated thru 62013) $due upon receipt Payment credit card - Payment ck - Payment ck - Past due balance (referred to collection Invoice # [redacted] dated thru 122013) $due upon receipt NO PAYMENTS RECEIVED Past due balance (referred to collection) There is also a current Invoice # [redacted] (for services 12014) $due upon receipt NOT YET REFERRED TO COLLECTION

To Whom It May Concern:
Our company did not have any formal payment plan arrangements with this complainant
The original invoice was billed and paid as follows:
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Invoice#***
1/*/$due
1/*/$paid by credit card
2/*/$paid by credit card
11/**/$paid by check
12/**/$paid by check
As the original invoice #*** was being paid off invoice #*** in the amount of $became due on 7/*/
No payments were made toward the new invoice$is also the remaining on the original invoiceAll equaling to the disputed amount of $
Thank you for you consideration in this matter
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Regarding complaint ID [redacted]
Invoice # [redacted] dated 1/*/2013 (for services 1/*/2013 thru 6/**/2013)  $390.00 due upon receipt
Payment 1/*/2013 credit card -65.00
Payment 2/*/2013 credit card - 65.00
Payment 11/**/2013...

ck         -100.00
Payment 12/**/2013 ck         -100.00
Past due balance                      60.00 (referred to collection
Invoice # [redacted] dated 7/*/2013 (for services 7/*/2013 thru 12/**/2013)  $390.00 due upon receipt
NO PAYMENTS RECEIVED 
Past due balance                    390.00 (referred to collection)
There is also a current Invoice # [redacted] (for services 1/*/2014 thru 6/**/2014)  $390.00 due upon receipt
NOT YET REFERRED TO COLLECTION

Review: Company stopped automatic monthly billing on credit card without any notice (written or otherwise.) Several months later they sent me to a collection agency even though they had cashed a partial payment I had sent in the week prior.Desired Settlement: Removal of account sent to collection. Continue to pay off outstanding bill.

Business

Response:

To Whom It May Concern:

Our company did not have any formal payment plan arrangements with this complainant.

The original invoice was billed and paid as follows:

Invoice#[redacted]

1/*/13 $390.00 due

1/*/13 $65.00 paid by credit card

2/*/13 $65 paid by credit card

11/**/13 $100 paid by check

12/**/13 $100 paid by check

As the original invoice #[redacted] was being paid off invoice #[redacted] in the amount of $390.00 became due on 7/*/13.

No payments were made toward the new invoice. $60 is also the remaining on the original invoice. All equaling to the disputed amount of $450.00.

Thank you for you consideration in this matter.

Review: I have made three requests for a current itemized bill of my balance. The company continues to cash my checks. Yet has failed to send me a current bill and sent me to a collection agency.Desired Settlement: Detailed itemized bill showing payment over the past 12months-

Canceling the collection agency as I have been actively paying them.

Business

Response:

Regarding complaint ID [redacted]

Invoice # [redacted] dated 1/*/2013 (for services 1/*/2013 thru 6/**/2013) $390.00 due upon receipt

Payment 1/*/2013 credit card -65.00

Payment 2/*/2013 credit card - 65.00

Payment 11/**/2013 ck -100.00

Payment 12/**/2013 ck -100.00

Past due balance 60.00 (referred to collection

Invoice # [redacted] dated 7/*/2013 (for services 7/*/2013 thru 12/**/2013) $390.00 due upon receipt

NO PAYMENTS RECEIVED

Past due balance 390.00 (referred to collection)

There is also a current Invoice # [redacted] (for services 1/*/2014 thru 6/**/2014) $390.00 due upon receipt

NOT YET REFERRED TO COLLECTION