Republic Monetary Exchange

Revdex.com:At this point I think it's better if I just drop the complaint I can see it's not going to go anywhere I do want to point something out It was stated that " the spread was disclosed prior to the sale" This is totally incorrect The RME Rep never explained what a "Spread" was I still have no idea what it is I can only assume it means you'll lose like 50% value once you buy it Kind of like a new car anyway please share with the person that sent the response to the claim and close it. Regards,*** ***

September 3, 2014 Revdex.com[redacted] Re: Complaint ID #[redacted] Republic Monetary Exchange management and its AccountExecutives help educate and assist in the acquisition of precious metals forself-directed investors.  We are notattorneys,...

CPA's or financial planners. Our Account Executives do not provide investment advice, legaladvisement, financial planning, or tax guidance services.   We do not guarantee financial performanceand/or valuation of any precious metal. Our understanding is that [redacted] has two outstanding questions at hand: 1)            Performance of purchase As in any investment, it is solely the responsibility ofthe investor.  As investors, if we allhave the ability to look in the rear view mirror one year later and now make afinancial determination of performance, there would be no such thing as aninvestment risk and all investment markets have such risk.  Your purchases made from RME were based offyour own decision and judgment.  You assumedthe risk of precious metal performance, which is assumed and understood by you,as we are sure you did your due diligence regarding your purchase. 2)            Providinga guaranteed liquidation price In reference to [redacted], “I was expecting to lose $200due to dealer cost”, the “I have lost $1,652” referenced is a cost of doingbusiness called the spread.  Based on ourpolicy, the spread was disclosed prior to the sale.   Spreads are a function of precious metal marketsjust like stocks, bonds, real estate, etc.  [redacted] made an assumption of liquidation price, otherwise he wouldnot have made the comment of “I was expecting to lose $200”.    We would like to address the comments of [redacted].  “This is a total SCAM.  I’mpretty sure the account representative pocketed the $1,652 dollars.”   We find these accusations unproductive toresolve the issue at hand.  [redacted]cannot demand a “value” adjustment to a financial vehicle and make a defamatoryand extortion comments as a reason to write a complaint to the Revdex.com.   We have email and phone record documentationfrom our Account Executive attempting to communicate with [redacted], backbefore the complaint was issued. We would like to request the following: Signed documentation from [redacted] and a RMErepresentative listing the “promise” or “actions” of performance of purchaseand a guaranteed liquidation price.  If [redacted] cannot provide this documentation within 5 business days, we will requestthe Revdex.com to close this matter. We do take all complaints seriously and do apologize forany misunderstanding in this manner. Regards,   [redacted]Chief Financial Officer

September 3, 2014 Revdex.com[redacted]

[redacted] Re: Complaint ID #[redacted] Republic Monetary Exchange management and its AccountExecutives help educate and assist in the acquisition of precious...

metals forself-directed investors.  We are notattorneys, CPA's or financial planners. Our Account Executives do not provide investment advice, legaladvisement, financial planning, or tax guidance services.   We do not guarantee financial performanceand/or valuation of any precious metal. Our understanding is that [redacted] has two outstanding questions at hand: 1)            Performance of purchase As in any investment, it is solely the responsibility ofthe investor.  As investors, if we allhave the ability to look in the rear view mirror one year later and now make afinancial determination of performance, there would be no such thing as aninvestment risk and all investment markets have such risk.  Your purchases made from RME were based offyour own decision and judgment.  You assumedthe risk of precious metal performance, which is assumed and understood by you,as we are sure you did your due diligence regarding your purchase. 2)            Providinga guaranteed liquidation price In reference to [redacted], “I was expecting to lose $200due to dealer cost”, the “I have lost $1,652” referenced is a cost of doingbusiness called the spread.  Based on ourpolicy, the spread was disclosed prior to the sale.   Spreads are a function of precious metal marketsjust like stocks, bonds, real estate, etc.  [redacted] made an assumption of liquidation price, otherwise he wouldnot have made the comment of “I was expecting to lose $200”.    We would like to address the comments of [redacted]

[redacted].  “This is a total SCAM.  I’mpretty sure the account representative pocketed the $1,652 dollars.”   We find these accusations unproductive toresolve the issue at hand.  [redacted]cannot demand a “value” adjustment to a financial vehicle and make a defamatoryand extortion comments as a reason to write a complaint to the Revdex.com.   We have email and phone record documentationfrom our Account Executive attempting to communicate with [redacted], backbefore the complaint was issued. We would like to request the following: Signed documentation from [redacted] and a RMErepresentative listing the “promise” or “actions” of performance of purchaseand a guaranteed liquidation price.  If [redacted]

[redacted] cannot provide this documentation within 5 business days, we will requestthe Revdex.com to close this matter. We do take all complaints seriously and do apologize forany misunderstanding in this manner. Regards,   [redacted]Chief Financial Officer

I would not recommend this business to anyone. Investment advice was questionable to say the least. RME does not have fiduciary responsibilty for the customer, so their advice is to benefit the RME sales person not the customer.

I purchased a quantity of collector gold coins per their advice, and the value of those coins as soon as you walk out the door with them, drops considerably. At the present time, the coin values are slightly higher than the melt value. Some coins have dropped in value by 75%.

The melt value of the silver coins I purchased is about 10% to 15% of the price I paid for them. Beware!

My opinion: Bottom line stay away from collector coins and RME advice. Buy bullion only at spot prices.

September 3, 2014 Revdex.com[redacted] Re: Complaint ID #[redacted] Republic Monetary Exchange management and its AccountExecutives help educate and assist in the acquisition of precious...

metals forself-directed investors.  We are notattorneys, CPA's or financial planners. Our Account Executives do not provide investment advice, legaladvisement, financial planning, or tax guidance services.   We do not guarantee financial performanceand/or valuation of any precious metal. Our understanding is that [redacted] has two outstanding questions at hand: 1)            Performance of purchase As in any investment, it is solely the responsibility ofthe investor.  As investors, if we allhave the ability to look in the rear view mirror one year later and now make afinancial determination of performance, there would be no such thing as aninvestment risk and all investment markets have such risk.  Your purchases made from RME were based offyour own decision and judgment.  You assumedthe risk of precious metal performance, which is assumed and understood by you,as we are sure you did your due diligence regarding your purchase. 2)            Providinga guaranteed liquidation price In reference to [redacted], “I was expecting to lose $200due to dealer cost”, the “I have lost $1,652” referenced is a cost of doingbusiness called the spread.  Based on ourpolicy, the spread was disclosed prior to the sale.   Spreads are a function of precious metal marketsjust like stocks, bonds, real estate, etc.  [redacted] made an assumption of liquidation price, otherwise he wouldnot have made the comment of “I was expecting to lose $200”.    We would like to address the comments of [redacted].  “This is a total SCAM.  I’mpretty sure the account representative pocketed the $1,652 dollars.”   We find these accusations unproductive toresolve the issue at hand.  [redacted]cannot demand a “value” adjustment to a financial vehicle and make a defamatoryand extortion comments as a reason to write a complaint to the Revdex.com.   We have email and phone record documentationfrom our Account Executive attempting to communicate with [redacted], backbefore the complaint was issued. We would like to request the following: Signed documentation from [redacted] and a RMErepresentative listing the “promise” or “actions” of performance of purchaseand a guaranteed liquidation price.  If [redacted] cannot provide this documentation within 5 business days, we will requestthe Revdex.com to close this matter. We do take all complaints seriously and do apologize forany misunderstanding in this manner. Regards,   [redacted]Chief Financial Officer

At this point I think it's better if I just drop the complaint.  I can see it's not going to go anywhere.  I do want to point something out.  It was stated that " the spread was disclosed prior to the sale".  This is totally incorrect.  The RME Rep never explained what a "Spread" was.  I still have no idea what it is.  I can only assume it means you'll lose like 50% value once you buy it.  Kind of like a new car.  anyway please share with the person that sent the response to the claim and close it. Regards,[redacted]

Excellent customer support and communication. These people really now their business and honestly want to help you to be successful in your investments.

Highly recommended

I was impressed with the professional service I received from the account executives at RME. I would recommend them to anyone who wanted to deal in Gold and Silver Coins.

Great customer service and very patient with all of my questions. I will most definitely be back. Be sure to ask for [redacted] or [redacted]!

I looked around at other places but RME talk to me for a year and they took time to pick top coins and there service was the best I got my coins two weeks early and they look great I am a pest when it come to coins and they help me get throw the sale with easy and I will let all the people I know to use them

Review: My complaint is against Republic Monetary Exchange on [redacted]

I purchased many coins from RME on 5/10/13. The total price on the invoice was $5,967.00. My complaint is as follows. On 7/29/14 I requested a buy back price for two of the Gold coins I bought. That’s simple enough. So back in May of 2013 I paid $2,557 for a Gold certified 1900 $20 dollar coin and $1,935 for a not certified 1900ish gold coin. I was told that at the time of purchase that these investment coins hold value better than standard Gold bullion coins. So I purchased them. Now fast forward to 7/30/2014 the buyback price I got from my account rep was $1,535 for the certified coin and $1,305 for the not certified coin.

Purchased coin total 5/2013

Certified coin $2,557

Not certified coin $1,935

Total of purchase from 5/2013 $4,492

Total buy back price offered 7/30/2014 $2,840

Total difference $1,652

So a little over 1 year I have lost $1,652 dollars. This is a total SCAM. I’m pretty sure the account representative pocketed the $1,652 dollars. And that’s just the GOLD coins. In the initial purchase I also ordered silver coins that I’m sure I paid WAY too much for.

Look I was expecting I would lose maybe $200 due to dealer costs. But $1,652 dollars difference between the purchase and offer price, that’s extortion. Now I do need to mention that the day I purchased these on 5/10/2013 spot gold price was $1,290.10 and on 7/30/2014 spot price was $1,294.60 so my Gold should be worth even more.Desired Settlement: At this point I would like to sell these two Gold coins back to RME for closer to the purchase price. I'm not asking for return of full purchase price as I know dealers have costs. I'm willing to take $4,000 for the both and let Republic Monetary keep the $492.

Business

Response:

September 3, 2014 Revdex.com[redacted]

[redacted] Re: Complaint ID #[redacted] Republic Monetary Exchange management and its AccountExecutives help educate and assist in the acquisition of precious metals forself-directed investors. We are notattorneys, CPA's or financial planners. Our Account Executives do not provide investment advice, legaladvisement, financial planning, or tax guidance services. We do not guarantee financial performanceand/or valuation of any precious metal. Our understanding is that [redacted] has two outstanding questions at hand: 1) Performance of purchase As in any investment, it is solely the responsibility ofthe investor. As investors, if we allhave the ability to look in the rear view mirror one year later and now make afinancial determination of performance, there would be no such thing as aninvestment risk and all investment markets have such risk. Your purchases made from RME were based offyour own decision and judgment. You assumedthe risk of precious metal performance, which is assumed and understood by you,as we are sure you did your due diligence regarding your purchase. 2) Providinga guaranteed liquidation price In reference to [redacted], “I was expecting to lose $200due to dealer cost”, the “I have lost $1,652” referenced is a cost of doingbusiness called the spread. Based on ourpolicy, the spread was disclosed prior to the sale. Spreads are a function of precious metal marketsjust like stocks, bonds, real estate, etc. [redacted] made an assumption of liquidation price, otherwise he wouldnot have made the comment of “I was expecting to lose $200”. We would like to address the comments of [redacted]

[redacted]. “This is a total SCAM. I’mpretty sure the account representative pocketed the $1,652 dollars.” We find these accusations unproductive toresolve the issue at hand. [redacted]cannot demand a “value” adjustment to a financial vehicle and make a defamatoryand extortion comments as a reason to write a complaint to the Revdex.com. We have email and phone record documentationfrom our Account Executive attempting to communicate with [redacted], backbefore the complaint was issued. We would like to request the following: Signed documentation from [redacted] and a RMErepresentative listing the “promise” or “actions” of performance of purchaseand a guaranteed liquidation price. If [redacted]

[redacted] cannot provide this documentation within 5 business days, we will requestthe Revdex.com to close this matter. We do take all complaints seriously and do apologize forany misunderstanding in this manner. Regards, [redacted]Chief Financial Officer

Consumer

Response:

At this point I think it's better if I just drop the complaint. I can see it's not going to go anywhere. I do want to point something out. It was stated that " the spread was disclosed prior to the sale". This is totally incorrect. The RME Rep never explained what a "Spread" was. I still have no idea what it is. I can only assume it means you'll lose like 50% value once you buy it. Kind of like a new car. anyway please share with the person that sent the response to the claim and close it. Regards,[redacted]

I purchase many coins from Republic Monetary Exchange (RME) in 2008. At the time gold was selling at very high prices and I was a novice but I decided to purchase over $20k in collectable coins from RME due to the fact that I had developed a relationship with an advisor there, [redacted]. He convinced me to buy a great gold coin. I had stressed in multiple conversations that I only wanted to obtain coins that were 0.9999 gold coins due to the intrinsic value. So, on his recommendation, I purchase $20k in Indian Head coins. I was happy with my purchase. Approximately 6 months after the transaction I contacted my advisor to make another purchase. The receptionist informed me that [redacted] was no longer employed there and I had been assigned a new advisor. I contacted my new advisor and stated I wanted to purchase more Indian Head coins. He recommended that I buy a coin that was 0.99999 gold coin versus the Indian Head. I was shocked. I came to find out that the Indian head coins were only 0.4838% gold. I did a ton of research and tried to track down [redacted]. In the mean time, I received a certified letter from [redacted] saying that RME had forced him to sell his clients those coins. Immediately, I contacted RME and spoke with the sales manager. He told me that multiple clients had the same experience and they were working to rectify the situation. He stated he would call me back. Needless to say, he never did. I have called many many times to speak with them and stopped by the office twice. This product misrepresentation cost me over $8k in losses and they have just swept it under the rug and ignore me.

I was impressed with both RME and the professional service I received from the account executive. They were very knowledgeable, understanding of my investment needs and provided excellent customer service. I would highly recommend them to anyone who was interested in purchasing Gold and Silver.

I am on a no call list and these people call anyway and try to get me to call them back

I would like to forewarn people dealing with the Republic Monetary Exchange, LLC that this company does not readily disclose the fees it charges upon purchase. We asked several times with no response both before and after our purchase. It appears that a person would have to see the product they purchase increase in value by 25% in order to realize any profit. I would never have imagined such a profit margin. Buyer BEWARE!!

I checked the Revdex.com and there was no feedback prior to our purchase. I hope this helps someone else.

As I transitioned from the working world to retirement, Republic Monetary Exchange (RME) was instrumental in helping me establish a much-needed “financial hedge” in my investment portfolio. The economic headwinds of deficit spending and artificially low interest rates cannot continue indefinitely, so the inclusion of precious metals in my retirement portfolio will serve my family well in the uncertain times ahead. I found RME to be a valuable partner, not only in terms of acquiring the right assets, but also the proper structuring of the an LLC needed to hold those assets. RME and [redacted] were instrumental in helping me understand the myriad of options available to the precious metals investor.
There is a reason a number of major governments in the world have begun to horde gold supplies. So if you, like I, anticipate significant changes in world’s fundamental financial structures, why don’t you consider RME and precious metal investing prior to experiencing the pending turbulence? I recommend both RME and [redacted] in the highest possible fashion.