ReputationDefender

My wife and I had a reputationdefender account under it's legacy company which protected two names for $9.95/month eachWhen the new platform took over, my account was separated, but we could never access and we were still charged for itEventually we ensured the account didn't exist, but we continued to be billed for several monthsEven disputing with our credit card company has not worked to dateAdditionally, my wife is now trying to cancel her account and there is not an option to do so on the website

I hired Reputation Defender to improve my online reputationThey told me they would be able to push down negative content and guaranteed that their services would make my online reputation better or I could get my money backThere has been absolutely no change and they refuse to give me back my moneyI paid them over $and I have yet to see any resultsEvery time I call they are either on vacation or ignore my calls entirelyI was promised a service and paid a lot of money for itI never received the service I paid for and I would like my money back

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Excellent company and serviceI hired them to push down the negative information and they delivered exactly what I was toldMy negative information was pushed off of the first pages of the Google resultsIt did cost me $6,to get the information pushed down, but it was definitely worth it because the negative information was making a big impact on my career

I have asked the company to please remove my personal information off their web sight because it's preventing my from getting a job

Last June I spoke with *** *** and his manager, *** at *** ***After several talks, he promised that he could help fix something that was written about me in a local newspaper that was proven to be untrueIt was agreed that REP DEF would take information from me, and write content so that a person who searches my full name would have to scroll to at least the TENTH page before finding slanderOne year has passed and the final product is NOT was I was told or promised per my contract (which is vague and lets people know that they can change the contract at any time)When my name is searched, you can find the slander on page two, and this has been the case the entire year of the contractual agreement which ends in five daysSecondly, they have been repeatedly emailing me that I need to "renew" in order to keep their work online when my name is searchedThere was never ANY mention of renewing, This was a one-time job with a one-time feeFinally, their final written

I paid for the executive privacy package which was explained as remove my home address and personal info from online contentWhen I checked on the status I was told oh no only from a certain list of websites not that oneand then wanted me to pay an additional to get it removed from that websiteIt was never said in the initial purchase that it was only a list of certain websites it was explained as my personal info home address email and phone numberThis is a total bait and switch situation

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Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]