Staff has lack of training, lack of management, abuse and neglect of clients can occur and does occur and even when ResCare knows of this they will not fire the staff until they have "3 strikes" so that they do not have to pay unemployment. LACK of caring for the welfare of the consumers.
Went to visit a client after she was placed in a home. The house was is poor conditions. Wasn't able to use outlets, as plugs just fell out. The window in her room had no cover and was not properly sealed and cold air was coming thru. The staff is rude and acts as tho they don't want to be there. Each time I call I get an attitude from the staff. They treat the client as tho she is a child and take her things from her. I over heard one staff member tell the client she wasn't taking her anywhere unless she gave her gas money. I have made severl calls to Rescare and not one has been returned. Very unprofessional and they do not care about the clients needs.
Staff has lack of training, lack of management, abuse and neglect of clients can occur and does occur and even when ResCare knows of this they will not fire the staff until they have "3 strikes" so that they do not have to pay unemployment. LACK of caring for the welfare of the consumers.
Rescare Fort Wayne On 4410 Executive Blvd Fort Wayne Indiana 46808 phone !-260-490-3230 Get a Grade F For Bad Services 10/04/2016 to 11/19/2016
Went to visit a client after she was placed in a home. The house was is poor conditions. Wasn't able to use outlets, as plugs just fell out. The window in her room had no cover and was not properly sealed and cold air was coming thru. The staff is rude and acts as tho they don't want to be there. Each time I call I get an attitude from the staff. They treat the client as tho she is a child and take her things from her. I over heard one staff member tell the client she wasn't taking her anywhere unless she gave her gas money. I have made severl calls to Rescare and not one has been returned. Very unprofessional and they do not care about the clients needs.