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Rescare Kansas, Inc.

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Rescare Kansas, Inc. Reviews (2)

May 2, *** *** ADR Manager Revdex.com Cleveland OH Re: *** *** complaint Ms*** called us in December about a mouse problem in her home. The fee for this treatment is $plus applicable sales tax. This service includes an inspection
to determine possible entry points which includes a verbal and written report on ways to prevent entrance by the mice and if the customer does not want to do it themselves, we could give them a quote for us to do the prevention. We also set traps and/or bait for the mice that includes a day service agreement and a 2nd visit 2-weeks after the initial treatment to check on the traps or bait We provided this service on 12/20/2015. The technician was certified by the Ohio Department of Agriculture and has been in the industry years. He inspected the home and gave both a verbal and written report. He had used mechanical traps to provide for a capture of the carcass so that no odors would develop if the mice died somewhere else. We tried to call and left a message to set up an appointment for the second visit and never heard back from her so the second service was never done *** called us on April 25, (months later) asking for the second visit at no charge to her. This is way after the original day service agreement and our service manager declined to do the service because of the lapse of time I as president, did not get in touch with her on a timely basis because of the death of my father who is the owner of the company. We have been in business for since and it has been in my family since 1929. Long term relationships are the core of our businessBut because of, and to resolve this issue with the Revdex.com, if she will let us, I will send a technician out at no charge. I thank *** for the work she has given us over the years and hope we can continue a working relationship. WmPK*** ACE President Associate Certified Entomologist CCPC Inc***

From: <[email protected]>Date: Mon, Nov 30, 2015 at 4:17 PMSubject: Complaint [redacted]To: [redacted]November 30, 2015[redacted]Dear [redacted]Please find enclosed a response to the above dispute.Thank you,Bill...

K[redacted]President216-481-8400

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Address: 5112 E 36th St N # 100, Wichita, Kansas, United States, 67220-3207

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