Rescom Exteriors, Inc.

Harassment. They continue to call after I have declined services.Feel I am being harassed by them. I signed up to win new windows at a trade show. On 6/26 I spoke with someone who wanted to sell me windows. I declined. On 8/2 they called again. I did not accept call. On 8/6 they called, I was not around to pick up. 8/7 they called again. I did not pick up. They do not leave a message. I called them back and spoke to [redacted]. I have asked him to be taking off the call list. He began a sales pitch. I interrupted him and asked if it was clear I wanted no contact. He asked if I forfeit my chance to win new windows. I agreed to forfeit them.Desired SettlementAt this time I am seeking nothing. I simply do not want to be on their list. If they continue to call I will seek a settlement.Business' Initial Response We apologize for any inconvenience we may have caused and put Mr. [redacted] phone number on our Do Not Call List, so he will never receive a call from us again. I have our computer company that designed our software and our marketing manager review the cause of this complaint. Potential customers should only receive one contact from us and that is it.

The company calls at 5:45 and 8:45 every single night to sell me their product, I have begged and begged them to stop calling - email,facebook no luckThe company calls at 5:45 and 8:45 every single night to sell me their product, I have begged and begged them to stop calling - email,facebook no luck with getting them to stop - this is harassmentDesired Settlementplease stop calling me!Business Response We apologize for any inconvenience we may have caused and put Mrs. [redacted] phone number on our Do Not Call List, so she will never receive a call from us again

Constantly receiving telephone calls, on the average of 4 per evening. The company would not stop calling after we told them of the harassment. Since January 16, 2014 I have received 20 telephone calls from this company. This is harassment. I have contacted the company and they have done nothing to stop the constant calling. The number has been blocked and that has resulted in an increase of calls to our number. Please help us to stop this constant callingI first contacted them in July 2013 to try to get them to stop calling.Desired SettlementPlease Revdex.com get these people, company, Revdex.com members to stop the telephone harassment.Business Response We apologize for any inconvenience we may have caused and put [redacted] phone number on our Do Not Call List, so she will never receive a call from us again. This is the first time I have had to do this with an existing customer. Our factory is experiencing there 30 year anniversary and offered all existing customers special saving and free extended warranty.

Constant, constant calls from this company. I have called back to request removal from their call list and been hung up on.Foolishly gave my number for a drawing and have been absolutely plagued by calls ever since. I have called them to request removal from the system and been hung up on. Their website offers no option for contact that is not a request to be further harassed. Desired SettlementRemoval from call list. Never call again.Business Response We apologize for any inconvenience we may have caused and put [redacted] phone number on our Do Not Call List, so she will never receive a call from us again

Vendor continues to call using an automated service despite no interest on my part in the products and services. Please stop.My[redacted] and I attended a Home Show in [redacted] over approximately 2 years ago and filled out raffle information. Subsequent to this event, ResCom has been attempting to contact to validate information provided "to be entered into the sweepstakes". I have expressed on multiple occasions that I am not interested and, more recently, that we may be relocating due to work so we are certainly not interested. The calls continue to my cell phone, provided in this complaint, on a daily basis. Please stop calling, it is a simple request. Desired SettlementPlease remove my name and number from all of your advertising, sales or service lists. I am not now, have never been nor have I any intentions of becoming a customer.Business Response We apologize for any inconvenience we may have caused and put [redacted] phone number on our Do Not Call List, so he will never receive a call from us again.

We attended the 47th annual NH State Home Show at the Manchester, NH Radisson on March 21, We entered a RESCOM contest for free windows.I attended a home show at the Manchester, NH Radisson on Friday, March 21, RESCOM sold energy efficient windows and exterior doorsI entered a contest at the provider's booth for free windows and doorsI received a call on March 24th from [redacted] at RESCOM to verify my contest entry data, but in reality, [redacted], advised me that in order to receive future promotions that I needed to schedule an appointment with their [redacted] to get an estimate and future discountsI told [redacted] more than once that windows and doors were not a priority at this timeIt didn't seem to matter to [redacted]I surmise that he gets some sort of compensation for each appointment he makes, thereby, getting their foot in the door of a potential customerI made an appointment for March 25th at 6:PMThe [redacted], arrived on time but was perplexed when we advised him that we did not have a current need for windows[redacted] began his presentation by telling us about the [redacted]s and how ethical they were[redacted] was excellent but perplexed as to why he was dispatched to our home for the sales pitchI advised him that his telephone scheduler insisted that a [redacted] had to make a visit to our home in order for us to get future discounts on windows and exterior doorsWe explained to [redacted] that in the middle of renovation we ran out of moneyHe gave his presentation, took note of our window needs and gave us an estimateAt the end of his sales pitch [redacted] called one of the [redacted]s of the company named [redacted], was authorized to make us a better offerWe were quoted an estimate of [redacted] plus dollars for casement windows and two slidersWe told [redacted] that a refrigerator, stove, dishwasher, kitchen sink, faucets and cabinetry were priorities[redacted] made another call to [redacted][redacted] then made an offer via [redacted] for [redacted] plus dollarsWe kept telling [redacted] that we weren't window and exterior door shopping but he wouldn't take no for an answerUpon hearing this [redacted] became angryHis voice was very loud and we could hear every word he said even though the call was not on speaker phoneThe presentation was all very scripted[redacted] or a person pretending to be [redacted] proceeded to insult myself and my husband, said that he didn't understand why we had their [redacted], come to our house if we did not need windows or doors at this timeWe advised [redacted] that their telephone representative had called us the day prior to verify our contest entry information and insisted that in order to get a promotional rate for their windows at some future date that a representative would need to come to our house[redacted] or actor, [redacted] used high-pressure, intimidating, sales tacticsHe was insulting, demeaning, belittling and a [redacted]Failure to make a sale was not accepted well by [redacted]/actor [redacted][redacted] inferred that we had wasted their time[redacted]/actor [redacted] said, in a frustrated tone, "Our product is not for everyone," inferring or insinuating that we were ignorant or uninformed or something unflattering[redacted]/actor [redacted] behaved very unprofessionally thereby undoing all the good work that his [redacted] had made in the span of three hours, and, was insulting and demeaning to the degree that, when windows are needed at some future date, we will find an even better window solutionI don't know if their contest is legitimate or not but would like that investigatedIn some of the Revdex.com complaints filed by others, it was said that their names were deleted from the contest when they advised the company to stop the incessant phone calls[redacted] said that if one were to sign a contract and then, win the contest, their money would be refundedI'd like to see the list of contest winnersAt this point, RESCOM is starting to have the feel of a [redacted] salesmanDesired SettlementI'd like for the business to disclose at their tradeshow presentations that they may ask to remove your name from their contest if one doesn't agree to incessant, high pressure sale tacticsI'd like to know when the contest winner is drawn and who the winner isI'd like them to provide the Revdex.com a list of all previous contest winner's names.Business Response Our marketing efforts are always intended to leave potential customers with the understanding that we provide the highest quality products and customer serviceWe strive to earn this trust so when potential customers are ready to replace their windows or doors they will call usMrs [redacted]'s complaint is very disturbing to us as her perception is just the opposite of our goalWe received over 20,sweepstakes entries last year and we do make every effort to contact each of them to verify their informationEvery entry is forwarded to Bristol Windows, our factory, for the drawing regardless if we are able to contact them or notThere is no cost or obligation to enter nor is anyone required to have a presentation to enterThe sweepstakes this year runs from 5/1/through 4/30/as stated on our website as well as our factory's websiteWinners are selected at random and purchase is not necessary nor will it increase the chance of winningAll winners are notified as stated in the rulesA list of all winners can be requested as is also stated in the rulesRescom is the exclusive distributor for Bristol windows and doors in New England and we are fortunate due to the large number of entries, to have winners in our territoryThe Grand Prize winner in was Mr and Mrs[redacted] in [redacted] There are a couple of videos of them on YouTube and our own website explaining how happy they are with the product and experience they had with RescomI am forwarding this complaint to all company department managers to show how important customer experiences and perceptions are for Rescom's continuing growth.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)This customer's perception of RESCOM is spot onTheir marketing efforts are extreme and aggressiveThey have had eleven previous complaints about themThe previous complainant's reported in their complaint's to the Revdex.com that RESCOM had pursued them relentlessly by telephone even though they were not interested in their productSeveral of them also reported to the Revdex.com that RESCOM had requested to remove their name from the contest when they were told that they were not interested in purchasing their productIs RESCOM suggesting that those complainant's were lying? The Company states "There is no cost or obligation to enter nor is anyone required to have a presentation to enter." This is not trueI was told that the presentation WAS REQUIRED in order to get promotional pricingI told the Company that I didn't need windows or door in the near futureTheir reply was that in order to get the promotional rate at a future date, I would need to have their representative come to the house and give an estimateWhen they got to the house, their representative took up three hours of mine and my husbands time but said the promotion was only good for daysWe are not going to require windows or doors within days and I was clear with their representative on the telephone that we didn't need windows or doors in the near futuredays IS THE NEAR FUTURE! The Company states, "We received over 20,sweepstakes entries last year and we do make every effort to contact each of them to verify their information." No company is going to expend that kind of manpower to verify that they have accurate information for a contestThe Company isn't calling to verify sweepsteak's informationTheir primary goal is to verify your information so they can dispatch a salesperson to your house and pressure you into buying windows and doors.Final Consumer Response I'm writing to you today to get this case closedThe businesses contest is simply a way of gathering data for possible salesIt's a sneaky way of getting their foot in the doorNo company spends the cost and the manpower to verify that their 20,plus contestent's data is correctThe [redacted] must have come up with that lineIf Mr[redacted] is so despondent about his company's despicable behavior, I wouldn't mind his Company installing two slider patio doors at no cost to me[redacted] fyi- of course that's not going to happen

I have been receiving robocalls form the company since MayIn May, I signed up for a sweepstakes at a local festival. Since then, I have received almost daily robocalls asking me to call back and give even *more* information to "process my sweepstakes entry". As it is now September, it's fair to say that the sweepstakes is over.Currently, my phone is set to auto-hang-up on their number, but they recently switched to a new phone number, which means their robocall service isn't "taking the hint".I would call them directly, but I am afraid that would just encourage them to call even more often (several complaints online suggested that would be the outcome).The cell phone number they are calling is:[redacted]Desired SettlementI would like them to stop calling me, and I would like them to stop using their robocall service (since robocalls are illegal)Business Response We apologize for any inconvenience we may have caused and put [redacted] phone number on our Do Not Call List, so they will never receive a call from us again. We do not use a robocalling system, if we receive an answering machine when calling the computer will leave a message of who we are and why we are calling instead of having an operator do this in the effort to best communicate with possible future customers.

The company calls at 5:45 and 8:45 every single night to sell me their product, I have begged and begged them to stop calling - email,facebook no luckThe company calls at 5:45 and 8:45 every single night to sell me their product, I have begged and begged them to stop calling - email,facebook no luck with getting them to stop - this is harassmentDesired Settlementplease stop calling me!Business Response We apologize for any inconvenience we may have caused and put Mrs. [redacted] phone number on our Do Not Call List, so she will never receive a call from us again

We attended the 47th annual NH State Home Show at the Manchester, NH Radisson on March 21, We entered a RESCOM contest for free windows.I attended a home show at the Manchester, NH Radisson on Friday, March 21, RESCOM sold energy efficient windows and exterior doorsI entered a contest at the provider's booth for free windows and doorsI received a call on March 24th from [redacted] at RESCOM to verify my contest entry data, but in reality, [redacted], advised me that in order to receive future promotions that I needed to schedule an appointment with their [redacted] to get an estimate and future discountsI told [redacted] more than once that windows and doors were not a priority at this timeIt didn't seem to matter to [redacted]I surmise that he gets some sort of compensation for each appointment he makes, thereby, getting their foot in the door of a potential customerI made an appointment for March 25th at 6:PMThe [redacted], arrived on time but was perplexed when we advised him that we did not have a current need for windows[redacted] began his presentation by telling us about the [redacted]s and how ethical they were[redacted] was excellent but perplexed as to why he was dispatched to our home for the sales pitchI advised him that his telephone scheduler insisted that a [redacted] had to make a visit to our home in order for us to get future discounts on windows and exterior doorsWe explained to [redacted] that in the middle of renovation we ran out of moneyHe gave his presentation, took note of our window needs and gave us an estimateAt the end of his sales pitch [redacted] called one of the [redacted]s of the company named [redacted], was authorized to make us a better offerWe were quoted an estimate of [redacted] plus dollars for casement windows and two slidersWe told [redacted] that a refrigerator, stove, dishwasher, kitchen sink, faucets and cabinetry were priorities[redacted] made another call to [redacted][redacted] then made an offer via [redacted] for [redacted] plus dollarsWe kept telling [redacted] that we weren't window and exterior door shopping but he wouldn't take no for an answerUpon hearing this [redacted] became angryHis voice was very loud and we could hear every word he said even though the call was not on speaker phoneThe presentation was all very scripted[redacted] or a person pretending to be [redacted] proceeded to insult myself and my husband, said that he didn't understand why we had their [redacted], come to our house if we did not need windows or doors at this timeWe advised [redacted] that their telephone representative had called us the day prior to verify our contest entry information and insisted that in order to get a promotional rate for their windows at some future date that a representative would need to come to our house[redacted] or actor, [redacted] used high-pressure, intimidating, sales tacticsHe was insulting, demeaning, belittling and a [redacted]Failure to make a sale was not accepted well by [redacted]/actor [redacted][redacted] inferred that we had wasted their time[redacted]/actor [redacted] said, in a frustrated tone, "Our product is not for everyone," inferring or insinuating that we were ignorant or uninformed or something unflattering[redacted]/actor [redacted] behaved very unprofessionally thereby undoing all the good work that his [redacted] had made in the span of three hours, and, was insulting and demeaning to the degree that, when windows are needed at some future date, we will find an even better window solutionI don't know if their contest is legitimate or not but would like that investigatedIn some of the Revdex.com complaints filed by others, it was said that their names were deleted from the contest when they advised the company to stop the incessant phone calls[redacted] said that if one were to sign a contract and then, win the contest, their money would be refundedI'd like to see the list of contest winnersAt this point, RESCOM is starting to have the feel of a [redacted] salesmanDesired SettlementI'd like for the business to disclose at their tradeshow presentations that they may ask to remove your name from their contest if one doesn't agree to incessant, high pressure sale tacticsI'd like to know when the contest winner is drawn and who the winner isI'd like them to provide the Revdex.com a list of all previous contest winner's names.Business Response Our marketing efforts are always intended to leave potential customers with the understanding that we provide the highest quality products and customer serviceWe strive to earn this trust so when potential customers are ready to replace their windows or doors they will call usMrs [redacted]'s complaint is very disturbing to us as her perception is just the opposite of our goalWe received over 20,sweepstakes entries last year and we do make every effort to contact each of them to verify their informationEvery entry is forwarded to Bristol Windows, our factory, for the drawing regardless if we are able to contact them or notThere is no cost or obligation to enter nor is anyone required to have a presentation to enterThe sweepstakes this year runs from 5/1/through 4/30/as stated on our website as well as our factory's websiteWinners are selected at random and purchase is not necessary nor will it increase the chance of winningAll winners are notified as stated in the rulesA list of all winners can be requested as is also stated in the rulesRescom is the exclusive distributor for Bristol windows and doors in New England and we are fortunate due to the large number of entries, to have winners in our territoryThe Grand Prize winner in was Mr and Mrs[redacted] in [redacted] There are a couple of videos of them on YouTube and our own website explaining how happy they are with the product and experience they had with RescomI am forwarding this complaint to all company department managers to show how important customer experiences and perceptions are for Rescom's continuing growth.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)This customer's perception of RESCOM is spot onTheir marketing efforts are extreme and aggressiveThey have had eleven previous complaints about themThe previous complainant's reported in their complaint's to the Revdex.com that RESCOM had pursued them relentlessly by telephone even though they were not interested in their productSeveral of them also reported to the Revdex.com that RESCOM had requested to remove their name from the contest when they were told that they were not interested in purchasing their productIs RESCOM suggesting that those complainant's were lying? The Company states "There is no cost or obligation to enter nor is anyone required to have a presentation to enter." This is not trueI was told that the presentation WAS REQUIRED in order to get promotional pricingI told the Company that I didn't need windows or door in the near futureTheir reply was that in order to get the promotional rate at a future date, I would need to have their representative come to the house and give an estimateWhen they got to the house, their representative took up three hours of mine and my husbands time but said the promotion was only good for daysWe are not going to require windows or doors within days and I was clear with their representative on the telephone that we didn't need windows or doors in the near futuredays IS THE NEAR FUTURE! The Company states, "We received over 20,sweepstakes entries last year and we do make every effort to contact each of them to verify their information." No company is going to expend that kind of manpower to verify that they have accurate information for a contestThe Company isn't calling to verify sweepsteak's informationTheir primary goal is to verify your information so they can dispatch a salesperson to your house and pressure you into buying windows and doors.Final Consumer Response I'm writing to you today to get this case closedThe businesses contest is simply a way of gathering data for possible salesIt's a sneaky way of getting their foot in the doorNo company spends the cost and the manpower to verify that their 20,plus contestent's data is correctThe [redacted] must have come up with that lineIf Mr[redacted] is so despondent about his company's despicable behavior, I wouldn't mind his Company installing two slider patio doors at no cost to me[redacted] fyi- of course that's not going to happen

I was continuously harassed by this company last summer, and I just received another call. They don't understand "Please stop calling me".I understand it was my fault by falling for their "enter a drawing to win free window installation" when they visited my previous address of [redacted] in [redacted] After receiving roughly 3-4 phone calls a day for a few weeks, it took me threatening to take legal action against them to stop calling. The manner in which this company makes these calls is appalling. You can imagine my anger as I received another call from this company to "verify my information on file" a few moments ago. When I asked to please take me off their list they kept asking "may I ask why" and I told them. I received no answer back, the operator promptly hung up on me when I said "I was harassed last year by this company and the customer service reps on the line were extremely rude each time". I am running out of options on how to get these phone calls to not start up again as the call goes to my cell phone so I figured I would enter a complaint here. I would hate to have to take legal action against them, but I am prepared to do so.Desired SettlementI wish for my information to be deleted from their system and for Rescom Windows to never call XXX-XXX-XXXX ever again.Business Response We apologize for any inconvenience we may have caused and put Mr. [redacted] phone number on our Do Not Call List, so he will never receive a call from us again.

We attended the 47th annual NH State Home Show at the Manchester, NH Radisson on March 21, We entered a RESCOM contest for free windows.I attended a home show at the Manchester, NH Radisson on Friday, March 21, RESCOM sold energy efficient windows and exterior doorsI entered a contest at the provider's booth for free windows and doorsI received a call on March 24th from [redacted] at RESCOM to verify my contest entry data, but in reality, [redacted], advised me that in order to receive future promotions that I needed to schedule an appointment with their [redacted] to get an estimate and future discountsI told [redacted] more than once that windows and doors were not a priority at this timeIt didn't seem to matter to [redacted]I surmise that he gets some sort of compensation for each appointment he makes, thereby, getting their foot in the door of a potential customerI made an appointment for March 25th at 6:PMThe [redacted], arrived on time but was perplexed when we advised him that we did not have a current need for windows[redacted] began his presentation by telling us about the [redacted]s and how ethical they were[redacted] was excellent but perplexed as to why he was dispatched to our home for the sales pitchI advised him that his telephone scheduler insisted that a [redacted] had to make a visit to our home in order for us to get future discounts on windows and exterior doorsWe explained to [redacted] that in the middle of renovation we ran out of moneyHe gave his presentation, took note of our window needs and gave us an estimateAt the end of his sales pitch [redacted] called one of the [redacted]s of the company named [redacted], was authorized to make us a better offerWe were quoted an estimate of [redacted] plus dollars for casement windows and two slidersWe told [redacted] that a refrigerator, stove, dishwasher, kitchen sink, faucets and cabinetry were priorities[redacted] made another call to [redacted][redacted] then made an offer via [redacted] for [redacted] plus dollarsWe kept telling [redacted] that we weren't window and exterior door shopping but he wouldn't take no for an answerUpon hearing this [redacted] became angryHis voice was very loud and we could hear every word he said even though the call was not on speaker phoneThe presentation was all very scripted[redacted] or a person pretending to be [redacted] proceeded to insult myself and my husband, said that he didn't understand why we had their [redacted], come to our house if we did not need windows or doors at this timeWe advised [redacted] that their telephone representative had called us the day prior to verify our contest entry information and insisted that in order to get a promotional rate for their windows at some future date that a representative would need to come to our house[redacted] or actor, [redacted] used high-pressure, intimidating, sales tacticsHe was insulting, demeaning, belittling and a [redacted]Failure to make a sale was not accepted well by [redacted]/actor [redacted][redacted] inferred that we had wasted their time[redacted]/actor [redacted] said, in a frustrated tone, "Our product is not for everyone," inferring or insinuating that we were ignorant or uninformed or something unflattering[redacted]/actor [redacted] behaved very unprofessionally thereby undoing all the good work that his [redacted] had made in the span of three hours, and, was insulting and demeaning to the degree that, when windows are needed at some future date, we will find an even better window solutionI don't know if their contest is legitimate or not but would like that investigatedIn some of the Revdex.com complaints filed by others, it was said that their names were deleted from the contest when they advised the company to stop the incessant phone calls[redacted] said that if one were to sign a contract and then, win the contest, their money would be refundedI'd like to see the list of contest winnersAt this point, RESCOM is starting to have the feel of a [redacted] salesmanDesired SettlementI'd like for the business to disclose at their tradeshow presentations that they may ask to remove your name from their contest if one doesn't agree to incessant, high pressure sale tacticsI'd like to know when the contest winner is drawn and who the winner isI'd like them to provide the Revdex.com a list of all previous contest winner's names.Business Response Our marketing efforts are always intended to leave potential customers with the understanding that we provide the highest quality products and customer serviceWe strive to earn this trust so when potential customers are ready to replace their windows or doors they will call usMrs [redacted]'s complaint is very disturbing to us as her perception is just the opposite of our goalWe received over 20,sweepstakes entries last year and we do make every effort to contact each of them to verify their informationEvery entry is forwarded to Bristol Windows, our factory, for the drawing regardless if we are able to contact them or notThere is no cost or obligation to enter nor is anyone required to have a presentation to enterThe sweepstakes this year runs from 5/1/through 4/30/as stated on our website as well as our factory's websiteWinners are selected at random and purchase is not necessary nor will it increase the chance of winningAll winners are notified as stated in the rulesA list of all winners can be requested as is also stated in the rulesRescom is the exclusive distributor for Bristol windows and doors in New England and we are fortunate due to the large number of entries, to have winners in our territoryThe Grand Prize winner in was Mr and Mrs[redacted] in [redacted] There are a couple of videos of them on YouTube and our own website explaining how happy they are with the product and experience they had with RescomI am forwarding this complaint to all company department managers to show how important customer experiences and perceptions are for Rescom's continuing growth.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)This customer's perception of RESCOM is spot onTheir marketing efforts are extreme and aggressiveThey have had eleven previous complaints about themThe previous complainant's reported in their complaint's to the Revdex.com that RESCOM had pursued them relentlessly by telephone even though they were not interested in their productSeveral of them also reported to the Revdex.com that RESCOM had requested to remove their name from the contest when they were told that they were not interested in purchasing their productIs RESCOM suggesting that those complainant's were lying? The Company states "There is no cost or obligation to enter nor is anyone required to have a presentation to enter." This is not trueI was told that the presentation WAS REQUIRED in order to get promotional pricingI told the Company that I didn't need windows or door in the near futureTheir reply was that in order to get the promotional rate at a future date, I would need to have their representative come to the house and give an estimateWhen they got to the house, their representative took up three hours of mine and my husbands time but said the promotion was only good for daysWe are not going to require windows or doors within days and I was clear with their representative on the telephone that we didn't need windows or doors in the near futuredays IS THE NEAR FUTURE! The Company states, "We received over 20,sweepstakes entries last year and we do make every effort to contact each of them to verify their information." No company is going to expend that kind of manpower to verify that they have accurate information for a contestThe Company isn't calling to verify sweepsteak's informationTheir primary goal is to verify your information so they can dispatch a salesperson to your house and pressure you into buying windows and doors.Final Consumer Response I'm writing to you today to get this case closedThe businesses contest is simply a way of gathering data for possible salesIt's a sneaky way of getting their foot in the doorNo company spends the cost and the manpower to verify that their 20,plus contestent's data is correctThe [redacted] must have come up with that lineIf Mr[redacted] is so despondent about his company's despicable behavior, I wouldn't mind his Company installing two slider patio doors at no cost to me[redacted] fyi- of course that's not going to happen

Constantly receiving telephone calls, on the average of 4 per evening. The company would not stop calling after we told them of the harassment. Since January 16, 2014 I have received 20 telephone calls from this company. This is harassment. I have contacted the company and they have done nothing to stop the constant calling. The number has been blocked and that has resulted in an increase of calls to our number. Please help us to stop this constant callingI first contacted them in July 2013 to try to get them to stop calling.Desired SettlementPlease Revdex.com get these people, company, Revdex.com members to stop the telephone harassment.Business Response We apologize for any inconvenience we may have caused and put [redacted] phone number on our Do Not Call List, so she will never receive a call from us again. This is the first time I have had to do this with an existing customer. Our factory is experiencing there 30 year anniversary and offered all existing customers special saving and free extended warranty.

Constant, constant calls from this company. I have called back to request removal from their call list and been hung up on.Foolishly gave my number for a drawing and have been absolutely plagued by calls ever since. I have called them to request removal from the system and been hung up on. Their website offers no option for contact that is not a request to be further harassed. Desired SettlementRemoval from call list. Never call again.Business Response We apologize for any inconvenience we may have caused and put [redacted] phone number on our Do Not Call List, so she will never receive a call from us again

I have been receiving robocalls form the company since MayIn May, I signed up for a sweepstakes at a local festival. Since then, I have received almost daily robocalls asking me to call back and give even *more* information to "process my sweepstakes entry". As it is now September, it's fair to say that the sweepstakes is over.Currently, my phone is set to auto-hang-up on their number, but they recently switched to a new phone number, which means their robocall service isn't "taking the hint".I would call them directly, but I am afraid that would just encourage them to call even more often (several complaints online suggested that would be the outcome).The cell phone number they are calling is:[redacted]Desired SettlementI would like them to stop calling me, and I would like them to stop using their robocall service (since robocalls are illegal)Business Response We apologize for any inconvenience we may have caused and put [redacted] phone number on our Do Not Call List, so they will never receive a call from us again. We do not use a robocalling system, if we receive an answering machine when calling the computer will leave a message of who we are and why we are calling instead of having an operator do this in the effort to best communicate with possible future customers.

Vendor continues to call using an automated service despite no interest on my part in the products and services. Please stop.My[redacted] and I attended a Home Show in [redacted] over approximately 2 years ago and filled out raffle information. Subsequent to this event, ResCom has been attempting to contact to validate information provided "to be entered into the sweepstakes". I have expressed on multiple occasions that I am not interested and, more recently, that we may be relocating due to work so we are certainly not interested. The calls continue to my cell phone, provided in this complaint, on a daily basis. Please stop calling, it is a simple request. Desired SettlementPlease remove my name and number from all of your advertising, sales or service lists. I am not now, have never been nor have I any intentions of becoming a customer.Business Response We apologize for any inconvenience we may have caused and put [redacted] phone number on our Do Not Call List, so he will never receive a call from us again.

Constant, constant calls from this company. I have called back to request removal from their call list and been hung up on.Foolishly gave my number for a drawing and have been absolutely plagued by calls ever since. I have called them to request removal from the system and been hung up on. Their website offers no option for contact that is not a request to be further harassed. Desired SettlementRemoval from call list. Never call again.Business Response We apologize for any inconvenience we may have caused and put [redacted] phone number on our Do Not Call List, so she will never receive a call from us again

Constant Phone calls sometimes as many as 3 a day. We said no on the first call but them keep coming.We attended the [redacted] and filled out a card for a raffel. When we were called the first time we said we were not interested and they said that we would not be entered in the raffel and we said fine. We have received at least 30 calls sometimes as many as 3 a day. Each time we tell them we are not interested and many times they said ok we will not call again. This week on our 2nd call we talked to a man who said he had removed our name and they we would not be hearing from them again. Then today we received a call at 3:00 and then again at 8:45 p.m. My husband told them he was tired of the calls and please do not call again . I don't know what else to do to stop the calls so we thought we would report them. We have asked nicely to many times and it is getting annoying.Desired SettlementNO MORE PHONE CALLS!!!!!!!!Business' Initial Response Customer service is one of our highest priorities, how potential customers view our company is how we have become a leader in our market. This complaint was forwarded to our marketing manager to review the computer call records and found that [redacted] sweepstake entry was put into our system twice, this is why to many phone calls were placed. Most likely a data entry error. We apologize for any inconvenience we may have caused and put [redacted] phone number on our Do Not Call List, so he will never receive a call from us again.

Harassment. They continue to call after I have declined services.Feel I am being harassed by them. I signed up to win new windows at a trade show. On 6/26 I spoke with someone who wanted to sell me windows. I declined. On 8/2 they called again. I did not accept call. On 8/6 they called, I was not around to pick up. 8/7 they called again. I did not pick up. They do not leave a message. I called them back and spoke to [redacted]. I have asked him to be taking off the call list. He began a sales pitch. I interrupted him and asked if it was clear I wanted no contact. He asked if I forfeit my chance to win new windows. I agreed to forfeit them.Desired SettlementAt this time I am seeking nothing. I simply do not want to be on their list. If they continue to call I will seek a settlement.Business' Initial Response We apologize for any inconvenience we may have caused and put Mr. [redacted] phone number on our Do Not Call List, so he will never receive a call from us again. I have our computer company that designed our software and our marketing manager review the cause of this complaint. Potential customers should only receive one contact from us and that is it.

I was continuously harassed by this company last summer, and I just received another call. They don't understand "Please stop calling me".I understand it was my fault by falling for their "enter a drawing to win free window installation" when they visited my previous address of [redacted] in [redacted] After receiving roughly 3-4 phone calls a day for a few weeks, it took me threatening to take legal action against them to stop calling. The manner in which this company makes these calls is appalling. You can imagine my anger as I received another call from this company to "verify my information on file" a few moments ago. When I asked to please take me off their list they kept asking "may I ask why" and I told them. I received no answer back, the operator promptly hung up on me when I said "I was harassed last year by this company and the customer service reps on the line were extremely rude each time". I am running out of options on how to get these phone calls to not start up again as the call goes to my cell phone so I figured I would enter a complaint here. I would hate to have to take legal action against them, but I am prepared to do so.Desired SettlementI wish for my information to be deleted from their system and for Rescom Windows to never call XXX-XXX-XXXX ever again.Business Response We apologize for any inconvenience we may have caused and put Mr. [redacted] phone number on our Do Not Call List, so he will never receive a call from us again.

I have been receiving robocalls form the company since MayIn May, I signed up for a sweepstakes at a local festival. Since then, I have received almost daily robocalls asking me to call back and give even *more* information to "process my sweepstakes entry". As it is now September, it's fair to say that the sweepstakes is over.Currently, my phone is set to auto-hang-up on their number, but they recently switched to a new phone number, which means their robocall service isn't "taking the hint".I would call them directly, but I am afraid that would just encourage them to call even more often (several complaints online suggested that would be the outcome).The cell phone number they are calling is:[redacted]Desired SettlementI would like them to stop calling me, and I would like them to stop using their robocall service (since robocalls are illegal)Business Response We apologize for any inconvenience we may have caused and put [redacted] phone number on our Do Not Call List, so they will never receive a call from us again. We do not use a robocalling system, if we receive an answering machine when calling the computer will leave a message of who we are and why we are calling instead of having an operator do this in the effort to best communicate with possible future customers.