Reserves Network

Initial Business Response / [redacted] (1000, 10, 2015/10/19) */ Received business response via e-mail to Revdex.com Scan of original is attached; text of letter reads as follows: "Re: Revdex.com Case # [redacted] To Whom It May Concern, I received a phone call from [redacted] last week regarding his current mechanical concernsWe spoke in length about the status of his vehicle and the optional warranty options that were presented at time of sale [redacted] stated that a local repair facility that he trusts diagnoses his mechanical concern as an internal failure and needed a new engine, at the cost of $I offered to have the vehicle looked at for a second opinion, which was declinedI offered to have our Service Department do the work at a reduced rate, with an estimate given for $The next correspondence we received from [redacted] was via the Revdex.com Complaint Respectfully, Joshua J [redacted] Sales Manager [redacted]

Initial Business Response /* (1000, 10, 2015/10/19) */
Received business response via e-mail to Revdex.com.
Scan of original is attached; text of letter reads as follows:
"Re: Revdex.com Case #[redacted]
To Whom It May Concern,
I received a phone call from [redacted] last week regarding his current...

mechanical concerns. We spoke in length about the AS-IS status of his vehicle and the optional warranty options that were presented at time of sale. [redacted] stated that a local repair facility that he trusts diagnoses his mechanical concern as an internal failure and needed a new engine, at the cost of $4500. I offered to have the vehicle looked at for a second opinion, which was declined. I offered to have our Service Department do the work at a reduced rate, with an estimate given for $4000. The next correspondence we received from [redacted] was via the Revdex.com Complaint.
Respectfully,
Joshua J. [redacted]
Sales Manager
[redacted]