Hello ***, In accordance to the TAA lease that our residents sign, page 1, paragraph states This lease will automatically renew month to month unless either party gives at least days written notice of termination or intent to move out as required by paragraph The renewal letters for residents with June lease expirations were generated on March 18, On 3-19-through 3-20-15, the letters were mailed from our corporate office and hand delivered to the residents doorsOur software system permits us to see who has viewed online offers, and it indicates one of the residents on the lease contract viewed the renewal offer on May 1, .It also indicates a lease renewal reminder was emailed to the residents on March 7, to notify them their lease would soon be expiringI have a chain of emails to and from our corporate office stating when letters were generated, emails with attachments to be mailed and the attached letter was included, correspondence from our corporate office stating the letters were mailed, and emails from within our office stating the letters were being placed on resident doors The letter provided to the residents are given in a timely manner to allow the resident sufficient time to make a decision as to whether they will be renewing or providing a day notice to vacate (as required in the lease) It also includes the amount of the month to month lease, in the event they do not renew or provide notice to vacate, and reminds the resident they are required to provide us with at least a day notice to vacatePlease see a copy of the attached letter The residents in originally provided less than a day notice and were contacted and made aware of what the penalties would be for not fulfilling the lease agreement ( notice was given on 5-for move out date of 6-8-15.) They later revised the notice to vacate to the required day notice in order to avoid additional fees per the lease ( they extended notice to vacate to 7-3-15) Kind regards, [redacted] Community Director Residences at the Domain [redacted]
Hello Kris, We received a rejection letter from a reply previously submitted regarding ID***Because the rejection duplicates the original complaint filed, our response is the about the same Lease expired 6-8-Renewal letters were generated 3-18-(meeting requirements of the lease, since residents were given more than days notice) Renewal letters were was mailed directly to the resident from our corporate office on 3-19/3-20-Renewal letters were placed on residents doors between 3-18-15/3-20- In accordance to the TAA lease that our residents sign, page 1, paragraph states This lease will automatically renew month to month unless either party gives at least days written notice of termination or intent to move out as required by paragraph The renewal letters for residents with June lease expirations were generated on March 18, On 3-19-through 3-20-15, the letters were mailed from our corporate office and hand delivered to the residents doorsOur software system permits us to see who has viewed online offers, and it indicates one of the residents on the lease contract viewed the renewal offer on May 1, It also indicates a lease renewal reminder was emailed to the residents on March 7, to notify them their lease would soon be expiringWe have a chain of emails to and from our corporate office stating when letters were generated, emails with attachments to be mailed and the attached letter was included, correspondence from our corporate office stating the letters were mailed, and emails from within our office stating the letters were being placed on resident doors The letter provided to the residents are given in a timely manner to allow the resident sufficient time to make a decision as to whether they will be renewing or providing a day notice to vacate (as required in the lease) It also includes the amount of the month to month lease, in the event they do not renew or provide notice to vacate, and reminds the resident they are required to provide us with at least a day notice to vacate Residences at the Domain Management Kind regards, *** *** *** *** *** *** ***
*** ** *** ***
*** *** *** *** ***
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*** ** *** www.domainresidences.com
Complaint: ***
I am rejecting this response because: No new statements were madeThere was never a letter delivered to meThey say a letter was delivered directly to me from corporate and then change the story and say that it was delivered to the leasing office and hand deliveredI never received a letterPlease refer to my previous statement.
Regards,
*** ***
Complaint: [redacted]
I am rejecting this response because:Per paragraph 37 bullet point 5, they are required to give notice of the 60 day move out policy 90-65 days prior to the end of the lease or it defaults to a 30 day move out notice. They did not provide any such notice, and I originally provided slightly more than 30 days notice. It is a convenient lie that they hand delivered this notice, because it results in a he-said-she-said argument and neither side has any evidence for backing. While they may have a record of a document being printed out and mailed from the corporate office, there is no evidence that they actually hand delivered this letter. Because they didn't. Their statement should demonstrate to all who read this that they have no quarrel with blatantly lying for a few thousand dollars.
While the lease may have been viewed May 1st by my roommate this date would have been 38 days from my anticipated move out date, and wouldn't constitute notice on their part even if it had been within the appropriate timeframe.
Yes I agreed to stay another month to avoid being charged 3 months rent, I did so only under duress from threat of undue financial burden.Regards,[redacted]
Regards,
[redacted]
Hello [redacted], In accordance to the TAA lease that our residents sign, page 1, paragraph 3 states This lease will automatically renew month to month unless either party gives at least 60 days written notice...
of termination or intent to move out as required by paragraph 37. The renewal letters for residents with June lease expirations were generated on March 18, 2015. On 3-19-15 through 3-20-15, the letters were mailed from our corporate office and hand delivered to the residents doors. Our software system permits us to see who has viewed online offers, and it indicates one of the residents on the lease contract viewed the renewal offer on May 1, 2015 .It also indicates a lease renewal reminder was emailed to the residents on March 7, 2015 to notify them their lease would soon be expiring. I have a chain of emails to and from our corporate office stating when letters were generated, emails with attachments to be mailed and the attached letter was included, correspondence from our corporate office stating the letters were mailed, and emails from within our office stating the letters were being placed on resident doors. The letter provided to the residents are given in a timely manner to allow the resident sufficient time to make a decision as to whether they will be renewing or providing a 60 day notice to vacate (as required in the lease). It also includes the amount of the month to month lease, in the event they do not renew or provide notice to vacate, and reminds the resident they are required to provide us with at least a 60 day notice to vacate. Please see a copy of the attached letter. The residents in 5306 originally provided less than a 60 day notice and were contacted and made aware of what the penalties would be for not fulfilling the lease agreement ( notice was given on 5-4 for move out date of 6-8-15.) They later revised the notice to vacate to the required 60 day notice in order to avoid additional fees per the lease ( they extended notice to vacate to 7-3-15).
Kind regards,
[redacted]
Community Director
Residences at the Domain
[redacted]
Hello ***, In accordance to the TAA lease that our residents sign, page 1, paragraph states This lease will automatically renew month to month unless either party gives at least days written notice of termination or intent to move out as required by paragraph The renewal letters for residents with June lease expirations were generated on March 18, On 3-19-through 3-20-15, the letters were mailed from our corporate office and hand delivered to the residents doorsOur software system permits us to see who has viewed online offers, and it indicates one of the residents on the lease contract viewed the renewal offer on May 1, .It also indicates a lease renewal reminder was emailed to the residents on March 7, to notify them their lease would soon be expiringI have a chain of emails to and from our corporate office stating when letters were generated, emails with attachments to be mailed and the attached letter was included, correspondence from our corporate office stating the letters were mailed, and emails from within our office stating the letters were being placed on resident doors The letter provided to the residents are given in a timely manner to allow the resident sufficient time to make a decision as to whether they will be renewing or providing a day notice to vacate (as required in the lease) It also includes the amount of the month to month lease, in the event they do not renew or provide notice to vacate, and reminds the resident they are required to provide us with at least a day notice to vacatePlease see a copy of the attached letter The residents in originally provided less than a day notice and were contacted and made aware of what the penalties would be for not fulfilling the lease agreement ( notice was given on 5-for move out date of 6-8-15.) They later revised the notice to vacate to the required day notice in order to avoid additional fees per the lease ( they extended notice to vacate to 7-3-15) Kind regards, [redacted] Community Director Residences at the Domain [redacted]
Hello Kris, We received a rejection letter from a reply previously submitted regarding ID***Because the rejection duplicates the original complaint filed, our response is the about the same Lease expired 6-8-Renewal letters were generated 3-18-(meeting requirements of the lease, since residents were given more than days notice) Renewal letters were was mailed directly to the resident from our corporate office on 3-19/3-20-Renewal letters were placed on residents doors between 3-18-15/3-20- In accordance to the TAA lease that our residents sign, page 1, paragraph states This lease will automatically renew month to month unless either party gives at least days written notice of termination or intent to move out as required by paragraph The renewal letters for residents with June lease expirations were generated on March 18, On 3-19-through 3-20-15, the letters were mailed from our corporate office and hand delivered to the residents doorsOur software system permits us to see who has viewed online offers, and it indicates one of the residents on the lease contract viewed the renewal offer on May 1, It also indicates a lease renewal reminder was emailed to the residents on March 7, to notify them their lease would soon be expiringWe have a chain of emails to and from our corporate office stating when letters were generated, emails with attachments to be mailed and the attached letter was included, correspondence from our corporate office stating the letters were mailed, and emails from within our office stating the letters were being placed on resident doors The letter provided to the residents are given in a timely manner to allow the resident sufficient time to make a decision as to whether they will be renewing or providing a day notice to vacate (as required in the lease) It also includes the amount of the month to month lease, in the event they do not renew or provide notice to vacate, and reminds the resident they are required to provide us with at least a day notice to vacate Residences at the Domain Management Kind regards, *** *** *** *** *** *** ***
*** ** *** ***
*** *** *** *** ***
*** ** ***
*** ** *** www.domainresidences.com
Complaint: ***
I am rejecting this response because: No new statements were madeThere was never a letter delivered to meThey say a letter was delivered directly to me from corporate and then change the story and say that it was delivered to the leasing office and hand deliveredI never received a letterPlease refer to my previous statement.
Regards,
*** ***
Complaint: [redacted]
I am rejecting this response because:Per paragraph 37 bullet point 5, they are required to give notice of the 60 day move out policy 90-65 days prior to the end of the lease or it defaults to a 30 day move out notice. They did not provide any such notice, and I originally provided slightly more than 30 days notice. It is a convenient lie that they hand delivered this notice, because it results in a he-said-she-said argument and neither side has any evidence for backing. While they may have a record of a document being printed out and mailed from the corporate office, there is no evidence that they actually hand delivered this letter. Because they didn't. Their statement should demonstrate to all who read this that they have no quarrel with blatantly lying for a few thousand dollars.
While the lease may have been viewed May 1st by my roommate this date would have been 38 days from my anticipated move out date, and wouldn't constitute notice on their part even if it had been within the appropriate timeframe.
Yes I agreed to stay another month to avoid being charged 3 months rent, I did so only under duress from threat of undue financial burden.Regards,[redacted]
Regards,
[redacted]
Hello [redacted], In accordance to the TAA lease that our residents sign, page 1, paragraph 3 states This lease will automatically renew month to month unless either party gives at least 60 days written notice...
of termination or intent to move out as required by paragraph 37. The renewal letters for residents with June lease expirations were generated on March 18, 2015. On 3-19-15 through 3-20-15, the letters were mailed from our corporate office and hand delivered to the residents doors. Our software system permits us to see who has viewed online offers, and it indicates one of the residents on the lease contract viewed the renewal offer on May 1, 2015 .It also indicates a lease renewal reminder was emailed to the residents on March 7, 2015 to notify them their lease would soon be expiring. I have a chain of emails to and from our corporate office stating when letters were generated, emails with attachments to be mailed and the attached letter was included, correspondence from our corporate office stating the letters were mailed, and emails from within our office stating the letters were being placed on resident doors. The letter provided to the residents are given in a timely manner to allow the resident sufficient time to make a decision as to whether they will be renewing or providing a 60 day notice to vacate (as required in the lease). It also includes the amount of the month to month lease, in the event they do not renew or provide notice to vacate, and reminds the resident they are required to provide us with at least a 60 day notice to vacate. Please see a copy of the attached letter. The residents in 5306 originally provided less than a 60 day notice and were contacted and made aware of what the penalties would be for not fulfilling the lease agreement ( notice was given on 5-4 for move out date of 6-8-15.) They later revised the notice to vacate to the required 60 day notice in order to avoid additional fees per the lease ( they extended notice to vacate to 7-3-15).
Kind regards,
[redacted]
Community Director
Residences at the Domain
[redacted]