Residential Property Management Inc

Complaint: ***
I am rejecting this response because:they are giving statements regarding multiple issues I have an extensive detailed video picture and witness statement concerning the back yard not being sod and definitely full of weeds and garbage when I moved in as you can see in the videos of my move in also regarding the patching on the walls that is completely as they said rpm paid to do the patching which is ridiculous as I am the one who did all the patching in the house , I have two witnesses! The electrics in the main floor in the kitchen did not work and yet they are charging me for lightUlna? They had posted a picture of a independent sticker on the door know yet that was noted on an abandoned item list which I have , and we met with an assistant of rpm a week after moving out,my girlfriend took off the sticker in front of me and then had the assistant sign a simple document stating NO ABANDONED items and I have that document as well I *** *** *** reject RPMs response I will email rpm as soon as possible and for the second time send a certified letter with my demands along with ALL of my PICTURES and VIDEOS.I am requesting receipts from rpm of real money paid out not a bid or a fake invoice I *** *** *** ask for $minus prorated rent and late fees of $1,equaling $2,405.82 if I have to go to court I am suing for $4,
Sincerely,
*** ***

We are currently attempting to communicate with Mr. [redacted] to resolve the matter and have requested he provide RPM with an amount in order to settle the dispute.

Residential Property Management, Inc. has received a detailed list of tenant concerns regarding the charges assessed against his final accounting via email. We are currently working on responding to his dispute and will reply to the prior tenants email with an explanation.

The tenant has received an "Estimated Final Accounting of Charges". As the tenant still remains financially responsible through 07.28.2017and as soon as their financial responsibility ends, we will within 31-days mail a "Final Accounting" of charges. Tenants notice to vacate arrived into our office...

on May 16, 2017 @ 4:19pm Tenant portal access: Once a tenant vacates the property, tenant portal access is no longer available. Tenant was advised in the May 17, 2017 move out letter that he would no longer have portal access and that rent is to be submitted to our office either by personal delivery or postmarked mailed by the 4th of the month. Rent/Late Fee: Rent is due from the tenants is as per the terms of the rental agreement. Rent for June 2017 did not arrive into our office until June 21, 2017. The most recent "Estimated Final Accounting" mailed and post marked on June 15, 2017 indicated that the June 2017 rent was due. Tenant’s June 2017 rent was mailed into our office and received on June 21, 2017. Kitchen Sink: The damage to the sink is due to excessive scratching of the sink. See attached move in and move out photos Drywall Repairs: Master Bedroom: Main wall - poorly patched hole and hole behind main door. Pink Room: Hole behind door, Living Room wall corner where the hallway and middle wall meet. See attached photos. Carpet Cleaning: As per the terms of the rental agreement the tenant is responsible to clean the carpets prior to move out, if no receipt is provided or if tenant cleaned but in Agent’s opinion carpets were not cleaned to a satisfactory condition, Agent will at tenant expense have the carpets cleaned. The carpets were heavily soiled at move out. NW Natural Gas Billing: $53.00 – The utility company had transferred interim billing back into the owners name as of March 31, 2017 as the tenants had canceled their service. The $53.00 was billed to the owners account as interim billing went into effect due to the tenant’s cancellation of service. PGE: Tenant canceled services out of their name as of their name as of May 12, 2017 A revised final accounting reflecting receipt of the June 2017 rent was placed in the mail on July 3, 2017. A “Final Accounting” of charges will placed in the mail to tenants no later than August 28, 2017.

Complaint: [redacted]
I...

am rejecting this response because:rpm has not made any effort to resolve the issue.I will proceed with small claims court if this is not resolved by the end of the week as I feel me and my family have waited long enough. Thank you Revdex.com for mediation hopefully they will be honest and kind with their decisions torwards releasing my deposit.
Sincerely,
[redacted]

The law does not require that a landlord actually fix tenant damage. A landlord my recover damages by way of ORS: 90.300 Security Deposits; prepaid rent. Section 6(B)(b)  "A landlord is not required to repair damage caused by the tenant in order to claim against the deposit for the cost to make the repair. Any labor costs assessed under this subsection for cleaning or repairs must be based on a reasonable hourly rate. The landlord may charge a reasonable hourly rate for the performance of cleaning or repair work by the landlord." Wall Patching: Tenant was charged for wall patching in areas that were not done correctly and that were required to be repaired. The initial bid for this was $425.00. New bid came in at $250.00. Tenant was credited $200.00 towards balance owing.Electrical: Tenant was charged for light bulbs through out the house. Although tenant reported an issue on June 9, 2017, tenant failed to respond to electrical vendors request to schedule a time for repairs.  Backyard Lawn: Owner has determined that the repairs to the backyard lawn are tenant responsibility.