The response of this company is not acceptableAt this time I have my lawyer research for legal steps because of advertising by this company.I will also file a complaint with the Federal EEOC for discrimination because of my national origin.I expect the Revdex.com to get way more involved in this process, and warn customers about the VERY questionable business habits of Mark Mitsubishi.If they agree, to my proposed deal with 7000$ for my trade in and additional payment of $ for the Mitsubishi Outlander Sport, I am willing to settleOtherwise I will fight this through all legal instances.I would prefer getting response from the CEO of Mark Mitsubishi, that can see the bigger picture of this caseA response from a online sales rep might not be enough [redacted] Werner Schroedl
Good morningWe are selling the car for the exact advertised priceWe gave our best offer up frontWe cannot discount any further NOR give any more for trade in allowanceI am confusedWhy would this be not acceptable to close the caseIf the vehicle is out of customers budget, Why are we held responsible to give a bigger discount if not possible? I want this case closed pleaseWe have done NOTHING wrong hereWe are honoring advertised priceTax title license and doc fees are above and beyond the price of the vehicleJust like it is at EVERY dealershipPrice plus tax title license and doc fees
Good morningThis customer did a chat on our websiteI have attached the transcriptWe cannot accept every offer from every customerWe do our best to make a deal, sometimes we cannot agree on price and or trade allowancePlease let me know if you need anything else from us
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
response of this company is not acceptable. At this time I have my lawyer research for legal steps because of false advertising by this company.I will also file a complaint with the Federal EEOC for discrimination because of my national origin.I expect the Revdex.com to get way more involved in this process, and warn customers about the VERY questionable business habits of Mark Mitsubishi.If they agree, to my proposed deal with 7000$ for my trade in and additional payment of $ 3500 for the 2011 Mitsubishi Outlander Sport, I am willing to settle. Otherwise I will fight this through all legal instances.I would prefer getting response from the CEO of Mark Mitsubishi, that can see the bigger picture of this case. A response from a online sales rep might not be enough. [redacted] Werner Schroedl
Good morning MR [redacted]. my name is Dylan GM for Mark Mitsubishi. I received a complaint from Revdex.com about spare keys. I sincerely apologize for not responding I truly never saw it. I have zero issues with reimbursing you for the spare keys you made. I emailed Revdex.com when they said we lost our A+...
RATING because of no answer. I take pride in our great customer service. Please email me the invoice for the keys and I will mail a check. If you may contact Revdex.com and explain that so we remove this un responded answer I would greatly appreciate it. Again this was a simple oversight as I normally receive all Revdex.com correspondence in my email but I never saw this one. Thank you for you time. Dylan M[redacted]General ManagerMark Mitsubishi PhoenixPhone: ###-###-####Fax ###-###-####[redacted]Phoenix AZ 85022Facebook www.markmitsuphoenix.com
The response of this company is not acceptableAt this time I have my lawyer research for legal steps because of advertising by this company.I will also file a complaint with the Federal EEOC for discrimination because of my national origin.I expect the Revdex.com to get way more involved in this process, and warn customers about the VERY questionable business habits of Mark Mitsubishi.If they agree, to my proposed deal with 7000$ for my trade in and additional payment of $ for the Mitsubishi Outlander Sport, I am willing to settleOtherwise I will fight this through all legal instances.I would prefer getting response from the CEO of Mark Mitsubishi, that can see the bigger picture of this caseA response from a online sales rep might not be enough [redacted] Werner Schroedl
Good morningWe are selling the car for the exact advertised priceWe gave our best offer up frontWe cannot discount any further NOR give any more for trade in allowanceI am confusedWhy would this be not acceptable to close the caseIf the vehicle is out of customers budget, Why are we held responsible to give a bigger discount if not possible? I want this case closed pleaseWe have done NOTHING wrong hereWe are honoring advertised priceTax title license and doc fees are above and beyond the price of the vehicleJust like it is at EVERY dealershipPrice plus tax title license and doc fees
Good morningThis customer did a chat on our websiteI have attached the transcriptWe cannot accept every offer from every customerWe do our best to make a deal, sometimes we cannot agree on price and or trade allowancePlease let me know if you need anything else from us
We have spoken directly to the customer and he has set appointment to come in and go over the detailsThank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
The...
response of this company is not acceptable. At this time I have my lawyer research for legal steps because of false advertising by this company.I will also file a complaint with the Federal EEOC for discrimination because of my national origin.I expect the Revdex.com to get way more involved in this process, and warn customers about the VERY questionable business habits of Mark Mitsubishi.If they agree, to my proposed deal with 7000$ for my trade in and additional payment of $ 3500 for the 2011 Mitsubishi Outlander Sport, I am willing to settle. Otherwise I will fight this through all legal instances.I would prefer getting response from the CEO of Mark Mitsubishi, that can see the bigger picture of this case. A response from a online sales rep might not be enough. [redacted] Werner Schroedl
Good morning MR [redacted]. my name is Dylan GM for Mark Mitsubishi. I received a complaint from Revdex.com about spare keys. I sincerely apologize for not responding I truly never saw it. I have zero issues with reimbursing you for the spare keys you made. I emailed Revdex.com when they said we lost our A+...
RATING because of no answer. I take pride in our great customer service. Please email me the invoice for the keys and I will mail a check. If you may contact Revdex.com and explain that so we remove this un responded answer I would greatly appreciate it. Again this was a simple oversight as I normally receive all Revdex.com correspondence in my email but I never saw this one. Thank you for you time. Dylan M[redacted]General ManagerMark Mitsubishi PhoenixPhone: ###-###-####Fax ###-###-####[redacted]Phoenix AZ 85022Facebook www.markmitsuphoenix.com