Resolve Partners, LLC

Per [redacted] , you had a person living with you that was a convicted felon and was advised that he had to leaveSince you violated the lease they gave you the opportunity to leave before they filed an eviction and the court award the property to [redacted] .The settlement of $is still available if you would like to close the file

I am rejecting this response because: The company is now attempting to collect fee's however was not interested in doing so prior to asking me to leave when some one should have done some thing to have [redacted] removedFurther more Please refer to these north Carolina laws below.A landlord can’t force you to move out before the lease ends, unless you fail to pay the rent or violate another significant term, such as repeatedly throwing large and noisy partiesIn these cases, landlords in North Carolina must follow specific procedures to end the tenancyFor example, your landlord must give you days’ notice to pay the rent or leave (North Carolina GenStat§ 42-3) before filing an eviction lawsuit(This was not the option given, I was forced to leave)You Are a Victim of Domestic Violence, Sexual Assault, or StalkingState law (N.CGenStat§ 42-45.1) provides early termination rights for tenants who are victims of domestic violenceNorth Carolina does not have a state law that specifies the amount of notice your landlord must give you to enter rental propertyIf your landlord repeatedly violates your rights to privacy, or does things like removing windows or doors, turning off your utilities, or changing the locks, you would be considered “constructively evicted,” as described above; this would usually justify you breaking the lease without further rent obligationquit notice that requires that you move out immediately(N.CGenStat§ 42-26(a))under North Carolina law (Isbey vCrews, S.E.2d (N.CCtApp1981)), your landlord must make reasonable efforts to re-rent your unit—no matter what your reason for leaving—rather than charge you for the total remaining rent due under the lease

Initial Business Response / [redacted] (1000, 10, 2016/01/27) */ The Consumer has approached both the original creditor and ourselves as the Consumer Reporting Agency to place a dispute on the balance dueWe have performed all duties including the required verifications with the original creditor and the Consumer does not agree with those findingsOur records will continue to report a dispute to the major CBR's Initial Consumer Rebuttal / [redacted] (3000, 12, 2016/01/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) [redacted] From: [redacted] @yahoo.com Kannapolis, NC XXXXX Please note that the collection agency or the creditor will probably refuse to show you the actual lease because the creditor altered the lease and have therefore incriminated themselves Please note that the creditor has already sent a copy of the original lease to the NC Department of Justice and the NC Department of Justice sent a copy to me There are many authorities that I can further contact regarding this issue including lawyers and law enforcement I am depending on you the stand up for justice in my behalf If you look at the lease then you will see that the creditor simply changed the end date from 07/31/to 08/31/without my knowledge and approval It would not be right for you to let them get away with this The manager of the [redacted] apartments is a Realtor in the State of North Carolina The [redacted] apartments are located at [redacted] Concord, NC XXXXX, phone: XXX-XXX-XXXX Based on my analysis of this situation, I hereby submit this complaint against the manager of the Afton Ridge apartments, and a Realtor in the State of North Carolina Here are my thoughts It appears as though management and or other personnel of the apartments did willfully and intentionally alter our lease at the apartments without our knowledge and approval It appears as though management and or other personnel vandalize the carpet in the apartment that we rented and vacated at the apartments After vacating said apartment, we hired an apartment cleaning service to clean said apartment, and we hired a carpet cleaning service to clean said carpet After management and maintenance personnel from the apartments examined and approved the condition and cleanliness of said apartment, it appears as though management and or other personnel at the apartments intentionally forced a finger between the seams of the carpet and ripped the seams apart The management and or other personnel then blamed me for ripping the carpet seams apart and billed me for the replacement of said carpet and violating the end date of said lease Please find attached a copy of the page of the lease that management and or other personnel at the apartments appear to have willfully and intentionally altered without our knowledge and approval Please find attached pictures of what appears to be management and or other personnel at the apartments It appears as though management and or other personnel employed by the apartments allegedly took the photographs The pictures appear to show management and or other apartment personnel in the process of I think willfully and intentionally vandalizing the carpet in the apartment that we rented and vacated from the apartments Upon my denial of said accusations, management and or other personnel at the apartments ordered a collection agency, Resolve Partners, [redacted] Greensboro NC XXXXX, phone: XXX-XXX-XXXX to collect payment from me for damaging said carpet and violating said lease Based on my analysis of this situation, I hereby submit this complaint against Resolve Partners Here are my thoughts When I refused to pay the collector for damages by management and or other personnel at the apartments to said carpet and what I think was contract malpractice by management and or other personnel at the apartments, the collector referred me to Trans Union, thereby damaging my credit rating The collector accepted this account from the apartments with I think possibly no proof of wrong doing by me The collector accepted this account from the apartments and referred this account to Trans Union with no substantiated proof of wrong doing by me Final Business Response / [redacted] (4000, 17, 2016/02/03) */ All activity by Resolve Partners has been in accordance with all applicable local, state and federal regulation and legislationWe respectfully must advise the Consumer that validation and verification of the disputed totals have occurred; also within the time requirements of such regulation and legislationThe Consumer is requesting resolution by asking Resolve to provide proof of debtThis week, we have re-investigated the claim with the Client, have the same conclusion as stated to the Consumer several times and will re-send this once again to the Consumer Final Consumer Response / [redacted] (4200, 19, 2016/02/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) Well the altering of the lease was not addressed I think the astounding thing about an agency of this type is that it appears as though consumer agencies, Revdex.coms and government officials actually allow an agency of this type to figuratively play a little game of alleged unseen blackmail with whom ever they wish to hassle in behalf of their clients I think the problem that is upsetting an agency of this type is that new consumer laws have apparently substantially weakened their ability to pursue litigation in behalf of their client's accusations Also, it appears as though an agency of this type is apparently finding that the business model of perhaps trumping up charges against a consumer, and then trying to shake down that consumer into paying what I think is a ransom to avoid being reported to Trans Union I think the business model of an agency of this type is doomed to failure because I think their business relies on allegedly dishonest claims from their client and Fair Isaac ratings from Trans Union to perhaps coerce consumers into paying a price I think an agency of this type simply accepts possibly and perhaps any substantiated account that may very well be in error an unsubstantiated account and quite probably simply submits said account to Trans Union, and then maybe just sits back waiting for the money to roll in when the consumer wants to buy a house or a car or any item that involves a Fair Isaac number

Initial Business Response / [redacted] (1000, 9, 2015/11/19) */ The Client has been contacted and agrees with the ConsumerAny existing account at Resolve will be canceled and any credit reporting will be deletedIf the Consumer has any further questions, I encourage a call to our office at her convenience Initial Consumer Rebuttal / [redacted] (2000, 11, 2015/11/24) */ (The consumer indicated he/she ACCEPTED the response from the business.) Although I accept their response, I am still concernedI am trying to trust that the business will follow through with their promise to cancel all accounts and delete any credit reportingThe reason I am concerned is because I spoke with different workers at Resolve and I also provided all the documentation previously and nothing was doneCan Resolve please send me something in writing as soon as possible stating that they will cancel all accounts and delete any credit reporting? Also, please provide a timeframe so that I will know when I should follwith the credit agencies Final Business Response / [redacted] (4000, 23, 2016/01/18) */ The process discuss is exactly what occurred on 1/11/We will call Equifax today Final Consumer Response / [redacted] (2000, 25, 2016/01/27) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/03/29) */
Contact Name and Title: Mike D*** / VP
Contact Phone: 336-346-
Contact Email: ***@resolve-partners.com
Resolve spoke to this Consumer on Saturday March 26, when she called to ask about the inquiryShe was
advised it was from her landlord; who she acknowledged pulled her credit with Authorization the one and only time it has pulled via ResolveThat date was 02/2/The Consumer is claiming that it was pulled on 02/21/We have no record of that and have asked the landlord to provide a copy of the application and authorization accordinglyThis question will be completed within all federal, state and local laws & regulationsIf the Consumer has any questions, she may contact us at ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept it

Please confirm that this was with Resolve PartnersThere is no record of this person's name, address or phone number with us. I believe you have the wrong company

We spoke with *** *** on a couple of occasions and sent the attached response to her showing the breakdown/reason for the balanceOn our last call on January 12, 2018, we offered her a 50% settlement to close the account and she declined to accept it

Initial Business Response /* (1000, 10, 2016/01/27) */
The Consumer has approached both the original creditor and ourselves as the Consumer Reporting Agency to place a dispute on the balance due. We have performed all duties including the required verifications with the original creditor and the...

Consumer does not agree with those findings. Our records will continue to report a dispute to the 3 major CBR's.
Initial Consumer Rebuttal /* (3000, 12, 2016/01/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted]
From: [redacted]
[redacted]@yahoo.com
Kannapolis, NC XXXXX
Please note that the collection agency or the creditor will probably refuse to show you the actual lease because the creditor altered the lease and have therefore incriminated themselves.
Please note that the creditor has already sent a copy of the original lease to the NC Department of Justice and the NC Department of Justice sent a copy to me.
There are many authorities that I can further contact regarding this issue including lawyers and law enforcement.
I am depending on you the stand up for justice in my behalf.
If you look at the lease then you will see that the creditor simply changed the end date from 07/31/2014 to 08/31/2014 without my knowledge and approval.
It would not be right for you to let them get away with this.
The manager of the [redacted] apartments is a Realtor in the State of North Carolina.
The [redacted] apartments are located at [redacted] Concord, NC XXXXX, phone: XXX-XXX-XXXX.

Based on my analysis of this situation, I hereby submit this complaint against the manager of the Afton Ridge apartments, and a Realtor in the State of North Carolina.
Here are my thoughts.
It appears as though management and or other personnel of the apartments did willfully and intentionally alter our lease at the apartments without our knowledge and approval.
It appears as though management and or other personnel vandalize the carpet in the apartment that we rented and vacated at the apartments.
After vacating said apartment, we hired an apartment cleaning service to clean said apartment, and we hired a carpet cleaning service to clean said carpet.
After management and maintenance personnel from the apartments examined and approved the condition and cleanliness of said apartment, it appears as though management and or other personnel at the apartments intentionally forced a finger between the seams of the carpet and ripped the seams apart.
The management and or other personnel then blamed me for ripping the carpet seams apart and billed me for the replacement of said carpet and violating the end date of said lease.
Please find attached a copy of the page of the lease that management and or other personnel at the apartments appear to have willfully and intentionally altered without our knowledge and approval.
Please find attached pictures of what appears to be management and or other personnel at the apartments.
It appears as though management and or other personnel employed by the apartments allegedly took the photographs.
The pictures appear to show management and or other apartment personnel in the process of I think willfully and intentionally vandalizing the carpet in the apartment that we rented and vacated from the apartments.
Upon my denial of said accusations, management and or other personnel at the apartments ordered a collection agency, Resolve Partners, [redacted] Greensboro NC XXXXX, phone: XXX-XXX-XXXX to collect payment from me for damaging said carpet and violating said lease.
Based on my analysis of this situation, I hereby submit this complaint against Resolve Partners.
Here are my thoughts.
When I refused to pay the collector for damages by management and or other personnel at the apartments to said carpet and what I think was contract malpractice by management and or other personnel at the apartments, the collector referred me to Trans Union, thereby damaging my credit rating.
The collector accepted this account from the apartments with I think possibly no proof of wrong doing by me.
The collector accepted this account from the apartments and referred this account to Trans Union with no substantiated proof of wrong doing by me.
Final Business Response /* (4000, 17, 2016/02/03) */
All activity by Resolve Partners has been in accordance with all applicable local, state and federal regulation and legislation. We respectfully must advise the Consumer that validation and verification of the disputed totals have occurred; also within the time requirements of such regulation and legislation. The Consumer is requesting resolution by asking Resolve to provide proof of debt. This week, we have re-investigated the claim with the Client, have the same conclusion as stated to the Consumer several times and will re-send this once again to the Consumer
Final Consumer Response /* (4200, 19, 2016/02/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Well the altering of the lease was not addressed.
I think the astounding thing about an agency of this type is that it appears as though consumer agencies, Revdex.coms and government officials actually allow an agency of this type to figuratively play a little game of alleged unseen blackmail with whom ever they wish to hassle in behalf of their clients.
I think the problem that is upsetting an agency of this type is that new consumer laws have apparently substantially weakened their ability to pursue litigation in behalf of their client's accusations.
Also, it appears as though an agency of this type is apparently finding that the business model of perhaps trumping up false charges against a consumer, and then trying to shake down that consumer into paying what I think is a ransom to avoid being reported to Trans Union.
I think the business model of an agency of this type is doomed to failure because I think their business relies on allegedly dishonest claims from their client and Fair Isaac ratings from Trans Union to perhaps coerce consumers into paying a price.
I think an agency of this type simply accepts possibly and perhaps any substantiated account that may very well be in error an unsubstantiated account and quite probably simply submits said account to Trans Union, and then maybe just sits back waiting for the money to roll in when the consumer wants to buy a house or a car or any item that involves a Fair Isaac number.

Initial Business Response /* (1000, 9, 2015/11/19) */
The Client has been contacted and agrees with the Consumer. Any existing account at Resolve will be canceled and any credit reporting will be deleted. If the Consumer has any further questions, I encourage a call to our office at her...

convenience.
Initial Consumer Rebuttal /* (2000, 11, 2015/11/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Although I accept their response, I am still concerned. I am trying to trust that the business will follow through with their promise to cancel all accounts and delete any credit reporting. The reason I am concerned is because I spoke with 3 different workers at Resolve and I also provided all the documentation previously and nothing was done. Can Resolve please send me something in writing as soon as possible stating that they will cancel all accounts and delete any credit reporting? Also, please provide a timeframe so that I will know when I should follow-up with the credit agencies.
Final Business Response /* (4000, 23, 2016/01/18) */
The process discuss is exactly what occurred on 1/11/2016. We will call Equifax today.
Final Consumer Response /* (2000, 25, 2016/01/27) */
(The consumer indicated he/she ACCEPTED the response from the business.)

I am rejecting this response...

because: The company is now attempting to collect fee's however was not interested in doing so prior to asking me to leave when some one should have done some thing to have [redacted] removed. Further more Please refer to these north Carolina laws below.A landlord can’t force you to move out before the lease ends, unless you fail to pay the rent or violate another significant term, such as repeatedly throwing large and noisy parties. In these cases, landlords in North Carolina must follow specific procedures to end the tenancy. For example, your landlord must give you 10 days’ notice to pay the rent or leave (North Carolina Gen. Stat. § 42-3) before filing an eviction lawsuit. (This was not the option given, I was forced to leave)1. You Are a Victim of Domestic Violence, Sexual Assault, or StalkingState law (N.C. Gen. Stat. § 42-45.1) provides early termination rights for tenants who are victims of domestic violenceNorth Carolina does not have a state law that specifies the amount of notice your landlord must give you to enter rental property. If your landlord repeatedly violates your rights to privacy, or does things like removing windows or doors, turning off your utilities, or changing the locks, you would be considered “constructively evicted,” as described above; this would usually justify you breaking the lease without further rent obligation. quit notice that requires that you move out immediately. (N.C. Gen. Stat. § 42-26(a)). under North Carolina law (Isbey v. Crews, 284 S.E.2d 534 (N.C. Ct. App. 1981)), your landlord must make reasonable efforts to re-rent your unit—no matter what your reason for leaving—rather than charge you for the total remaining rent due under the lease.

I am rejecting this response because:
As I advised I was in an abusive relationship and contact the Police twice myself per records received at the office because he would not leave, which is why I referred State law (N.C. Gen. Stat. § 42-45.1)  Victim of Domestic Violence, Sexual Assault, or Stalking.

Per [redacted], you had a person living with you that was a convicted felon and was advised that he had to leave. Since you violated the lease they gave you the opportunity to leave before they filed an eviction and the court award the property to [redacted].The settlement of $867.75 is still available if you would like to close the file.

We contacted our client, [redacted] to get a copy of the lease to confirm the amount of the deposit on hand. All records show $99 was the amount of the deposit. I attempted to contact Mr. [redacted], however was only able to leave a voicemail message

Mr. [redacted] is the only person listed on this collection file and there have been no other names listed. The collection has been validated with the client as an outstanding balance due. Attached you will find a copy of the balance due and the lease signed only by Mr. [redacted]