Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members (Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe oWnedoperator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RC!Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/MemberPlease be advised that this matter has been resolved directly with Mr***Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very Truly yours Maria ***
Initially, by way of background, RCI is an Independent timeshare exchange company that offers its subscribing members ("Members') a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own; develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI Is not engaged in a Joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the 'Affillatest") RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/MemberPlease be advised that we have tried to reach Mr [redacted] , but the number provided has been disconnectedAccordingly, we are closing our file on this matterThank you for giving us the opportunity to respond to this complaint Very truly yours [redacted] ***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. Their employee, ***, contacted me and informed that he would be able to save me over $2000 on the cruise that I had already booked and I agreed to the deal. The bottom line is that the offer was made and accepted, therefor we have an agreement. At no time was it indicated that the deal would not be in my best interest. Therefor I expect to receive the $2000 savings on the cruise. Because of the way this was handled I am no longer dealing with RCI on this cruise ad I have transferred it to [redacted] directly. Also when it was transferred to [redacted] RCI tried to increase the price that I still owed on the cruise. The way RCI does business is unacceptable. After 30 years of doing business with them I am shocked at how they handle their deals. They should not offer deals if they are not going to honor them. Regards, [redacted] ***
Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ('Members') a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership Is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI Is not engaged In a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member, Please be advised that this matter has been resolved directly with Ms [redacted] Accordingly, we are dosing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very truly yours Maria ***
Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members (Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe oWnedoperator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RC!Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/MemberPlease be advised that this matter has been resolved directly with Mr***Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very Truly yours Maria ***
Initially, by way of background, RCI is an Independent timeshare exchange company that offers its subscribing members ("Members') a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own; develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI Is not engaged in a Joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the 'Affillatest") RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/MemberPlease be advised that we have tried to reach Mr [redacted] , but the number provided has been disconnectedAccordingly, we are closing our file on this matterThank you for giving us the opportunity to respond to this complaint Very truly yours [redacted] ***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. Their employee, ***, contacted me and informed that he would be able to save me over $2000 on the cruise that I had already booked and I agreed to the deal. The bottom line is that the offer was made and accepted, therefor we have an agreement. At no time was it indicated that the deal would not be in my best interest. Therefor I expect to receive the $2000 savings on the cruise. Because of the way this was handled I am no longer dealing with RCI on this cruise ad I have transferred it to [redacted] directly. Also when it was transferred to [redacted] RCI tried to increase the price that I still owed on the cruise. The way RCI does business is unacceptable. After 30 years of doing business with them I am shocked at how they handle their deals. They should not offer deals if they are not going to honor them. Regards, [redacted] ***
Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ('Members') a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership Is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI Is not engaged In a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member, Please be advised that this matter has been resolved directly with Ms [redacted] Accordingly, we are dosing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very truly yours Maria ***