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Resort Travelers International, Inc.

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Reviews Resort Travelers International, Inc.

Resort Travelers International, Inc. Reviews (10)

This company really helped me out especially around the holidays!

I want to register a negative review about my experience with Resort Travelers International Inc. When I checked on Sept. 1, 2016 why I had no offers or contact s since signing up in June 2016, I was told they had forwarded on offer via E-mail on Aug. 8, 2016. I do not believe this as I check all my E-mails, all the time, and did not receive it. Glenn S[redacted]

THIS COMPANY IS A SCAM! Hang up the phone if you are contacted by anybody from RTI. I was sought by representatives from RTI in June of 2015 at a very vulnerable financial time in my life. I was dealing with a very serious medical issue. I was broke and had a lot of bills piling. I explained to the representative that I could not afford to lose any money. I was assured that this was an excellent investment opportunity. After speaking to the sales representative, Mr. H[redacted], I gave the company $900 and hopefully entered into this agreement with this company. I first received offers from them in October 2015 after contacting them to inquire about offers. Of course, the offers did not pan out as none of the time periods lined up with the offers. I received offers the second time in November 2015 but without success. I was told I didn't respond in time to the offers. The RTI employee explained that these offers go really fast and I needed to respond within 2-3 days. That was the last time I received offers or heard from this company. I contacted them on December 28, 2016 to ask about my money and the status of the deal they promised. The first employee, Sandra, told me she had to look for my file. She told me that it had been a year since I had received an offer. I was told there was no way I could get a refund. I asked to speak to the owner of the company. Sandra told me the owner was as the convention. I asked to talk to a manager and was transferred to the offers department--first Carla, and then Kelly, who stated that she was a supervisor. I received no success with her; only that I would be receiving offers on January. Kelly would not give me the name of the owner of the company, but told me he was at a convention. Kelly also told me the next person in charge was out on a family medical emergency and they did not know when he would be returning to work. When I expressed my frustration with this process, Kelly apologized, told me I could not get a refund, and stated that the company is now under new management and they have made changes to the way they do business. I asked if the company had testimonials from customers who had positive experiences with the company. I got no definitive response from Kelley. I will be contacting this company every month in 2017 to inquire about the status of my investment. I may not get the return I was promised, but I will spend the next few months writing complaints every time I get an opportunity. I regret not doing my homework before giving up my hard-earned money. I feel foolish for falling for this scam, but I will keep calling, writing, and complaining to anybody who will listen. It is really a shame that people are able to operate businesses that prey on people. This is the first time I have ever written a review for a company, good or bad. I always try to give people the benefit of the doubt. However, if I can keep anybody else from losing their hard earned money like I did, I will have at least gotten something positive from this nightmare encounter.

I just wanted to take a minute to thank Resort Travelers. I know the only thing ever posted on Revdex.com is negative so I figured I would take a minute to let everyone know that I did receive offers from Resort Travelers. The first set of offers I wasn't able to book, so I called the customer service and spoke to Joe P[redacted]. He took his time with me and reassured me I would get offers within 30 days. I can tell you I hesitant at first but it was all worth it at the end. I was able to receive a rental check for the weeks I registered with them. Thanks again.

Tim R[redacted]

Do not do business with RTI. They lie about who they represent and their sales tactics are the typical hard sell. The first contact that I had was from a telephone call. The call was from Sara R[redacted]. She left a message that she was an [redacted] concierge and needed to obtain some properties to rent for a big conference and left a number to call. She lied. She was not associated with [redacted] in any way. I called that number many times and left messages to call on my cell phone. I never heard back form that person. I did receive a call from a salesman. I don't recall his name but he told me that they work with [redacted] to find business customers. That was a lie. He explained the deal. It was for $1797. They would rent 4 of my timeshare properties in 180 days and I would get a check for $7200 at the end of 180 days. I asked if that was guaranteed. He said yes. That was a lie. I told him that I would look over my properties and get back with him. The next day I received a call from Josh W[redacted]. He explained the deal in the same way. That they would rent my 4 properties and I would get a check for $7200 after 180 days. They never explain that all they do is list your property. They make it sound like the will rent your property. In reality you rent your property to the client. So I said OK. Then he transfers me to his assistant, Vanessa, to walk me through the contract. Typical hard sales tactic. I should have known at this point that I was a victim of the hard sales tactics but I was eager to get some money for the unused properties. I got on the phone with Vanessa and she hurriedly walked me to the places to sign on the contract nothing else. No explanation of the contract details at all. Typical hard sales tactic. I did not have time to read the contract but she said I had 10 days to cancel it so I went ahead and signed in the two places that she showed me. When I got the contract and read it I figured out that all I paid for was for them to list the properties on their website with no guarantees of anything. I immediately contacted the credit card company to dispute the charge. It could not be disputed because it had not posted yet. I sent a letter to the email in the contract to cancel my contract. I received no response that they received my email as you would normally with a reputable company. The next day I called their customer support that is only available from 12pm to 8pm eastern time. When they answered the phone they did not identify themselves so I asked if It was RTI and she said yes. She did not sound happy at all. I asked who I should send the letter to cancel my contract to as the contract had an address but no name or attention to listed. The customer service rep said that I would have to talk to the manager that handles the cancellations. I was connected Dave, no last name. Most likely another sales person. Another lie as to who I was speaking with. He proceeded to tell me that after our conversation, if I still wanted to cancel the contract, I could. I told him that I was not going to have a conversation and that I wanted my contract canceled immediately. He said that he would cancel the charge and the contract. As of today I still see the pending charge on the credit card. I'm still not sure that the money will be refunded. this could turn into a complaint if it is not refunded promptly. I have experienced the hard sell before and should have known better. Make sure that you know what you are getting with this company before you sign up and don't sign anything without reading it first

Any time a company contracts you first, especially concerning timeshares, you can bet your bottom dollar they won't be worth the time of day. Resort Travelers charged me $1,459 to advertise and rent my timeshare within 180 days. A joke and a half! They were supposed to email me time and resorts people were interested in exchanging for my timeshare EVERY month. It never happened! I was lucky I got email every 3 months! And, of course, it was like looking for a needle in a haystack. The[redacted] that I used for exchange, never, ever had anything that matched. The first time Resort Travelers emailed me (after waiting 3 mos.), the [redacted] didn't even have the resorts they came up with in their inventory! After one year, still no results. A HUGE WASTE OF MONEY!!! DO NOT DO BUSINESS WITH THESE PEOPLE! ALL TALK AND NO ACTION!!!

I really wish I could give these people a positive rating but unfortunately I can't because I would never do this to another consumer. These people hounded me for months telling me they could rent my weeks for at least $1800 if I paid them $1000 which I did for their service and it would be done in 60 days (special). When the 60 day expiration date came, they called me with offers which I confirmed and agree too. The rep called me back said the company they were working sold the rooms and they will no longer work with them. I told them I didn't care and what does that have to do with me? They said, this means the deal is void. Whatever happened to my 60 day special and $1000? These dirty [redacted] told me I would have to wait another month. This was a SCAM! They lie to get your money and don't provide any services. So, please do yourself a favor and don't invest in these mns. This company has not integrity and is NOT to be Trusted! This is a true story so I suggest you take heed! DON'T WASTE YOUR MONEY!

My experience with RTI was wonderful. I signed up in may this year. Just got two offers for my weeks. Perfect timing for xmas. I was thinking about selling my timeshare before but now I can actually use it thanks to RTI. I learned more about my timeshare from them then I did from [redacted] itself. Thanks again for all your help.

If these people call, ignore them. They do not follow through with their promises. It sounds great, and I feel for it. I hope others will learn from my mistake and loss of 2K. I'm saddened that this "business" continues to dupe people into believing they will get a good deal for their timeshares. I've asked several times for a status, I was promised I would receive offers weekly, and then I've asked for a refund. In the past 6 months, I have not received any responses to my messages. They ARE operating under the law, and that's what makes this worse. Do not sign over your savings like I did. Now I'm kicking myself because I could have used that money to pay off debts instead of thinking this was an investment to pay off debts.

This company RTI helped me tremendously, without them I would still be paying maintenance fees out of my own pocket. Thanks to the offers I accepted I can now pay for my membership dues and fees and not fall behind.

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