7/14/Dear [redacted] Please use the meterials sent to you which I understand you received as a referenceI totally refuse the statements written in their reply I will list the reasons for my reasoning; Correll states “THE SIDING WAS INSTALLED PROPERLY” All documents we have state that 3/foil faced was to be put on our home Nowhere did it state otherwise No change was noted and a substitute was used (pieces of thin flat plastic was applied) The siding is buldging Although Corrrell stresses the siding was installed properly, he avoids pointing out are complaint is about what was on the agreement (3/8/ foil faced) He also told us that everyone makes mistakes Any contact was from us to them, not the other way aroundCorrell made the agreements to do certain work for us, and did it at turtle paceThe siding was put on our home in the coldest part of winter In December of a older gentleman , a older woman and young girl were pulling off our old siding while the bitter winds and snow were fallingDuring their work they snapped off some of the exterior corners of the windows They removed the shutters and cracked a few of them, if we purchased new shutters they said they would not put on the new onesThe new light on the rear of the house was replaced and caused electrical power failure On one reply from Marissa (Correll secretary) she was told of our issue and we wanted the people they hired names and the fact we received no warrentyShe stated that the person who did the work would be told and would drop off a warrenty(we never received any warrenty) Another paper sent to you was a copy of the $check we gave in good faith for the work promised($for the siding and $towards the roof) Now the Correll Corp wants to use our roof money for the poor siding jobCorrell states that a proposal to do work on our roof would be done in a timely mannerI believe having a leaking roof and a skylight with a large hole that is causing inside damage is anything but timely Their excuse has always been “we can’t get the skylights” although now they instantly are in their office We feel Correll is treating us with disrespect as the owner felt a need to belittle be on the phone He continues to now tell you we are looking for a free job, would we give him $ only asking him to do what the contract says Correll had his men over to look at the work needed, they agreed to do so and gave us their word in writing We believe as we sit here today that we got not we agreed to, instead we have a siding job that permits water to run behind the siding and a roof that is rotting in front of our eyes Justice needs to be done, Correll needs to make good for these discusting mistakesOther notes: Correll workers hired left debis on our deck, which caused me to fall five steps and a trip to the doctor to find out I have a contusion to my leg and head I see Correll failed to say anything about that The fact that the siders left the light fixures hanging and not completedleft the area dark and dangerous The large bushes around are home were damaged and needed to be removedThe money that should have been released when the job was completed is lost due to Correll’s lack of work done ($3,500) Who makes up for that loss? Correll want’s to buy us new shutters for our troubles, is that fair? Defective siding and no roof work, they call that GOOD FAITH/'?We continue to say Correll is the one who failed to meet their obligations, not us We continue to ask for the money full refund due to lack of good work and good faithWe continue to hold Correll responsible for all damages since our agreementWe will seek out what is fair and paying someone for bad work or no work is unethical We hope after reading the package you will agree [redacted] ***
7/14/Dear [redacted] Please use the meterials sent to you which I understand you received as a referenceI totally refuse the statements written in their reply I will list the reasons for my reasoning; Correll states “THE SIDING WAS INSTALLED PROPERLY” All documents we have state that 3/foil faced was to be put on our home Nowhere did it state otherwise No change was noted and a substitute was used (pieces of thin flat plastic was applied) The siding is buldging Although Corrrell stresses the siding was installed properly, he avoids pointing out are complaint is about what was on the agreement (3/8/ foil faced) He also told us that everyone makes mistakes Any contact was from us to them, not the other way aroundCorrell made the agreements to do certain work for us, and did it at turtle paceThe siding was put on our home in the coldest part of winter In December of a older gentleman , a older woman and young girl were pulling off our old siding while the bitter winds and snow were fallingDuring their work they snapped off some of the exterior corners of the windows They removed the shutters and cracked a few of them, if we purchased new shutters they said they would not put on the new onesThe new light on the rear of the house was replaced and caused electrical power failure On one reply from Marissa (Correll secretary) she was told of our issue and we wanted the people they hired names and the fact we received no warrentyShe stated that the person who did the work would be told and would drop off a warrenty(we never received any warrenty) Another paper sent to you was a copy of the $check we gave in good faith for the work promised($for the siding and $towards the roof) Now the Correll Corp wants to use our roof money for the poor siding jobCorrell states that a proposal to do work on our roof would be done in a timely mannerI believe having a leaking roof and a skylight with a large hole that is causing inside damage is anything but timely Their excuse has always been “we can’t get the skylights” although now they instantly are in their office We feel Correll is treating us with disrespect as the owner felt a need to belittle be on the phone He continues to now tell you we are looking for a free job, would we give him $ only asking him to do what the contract says Correll had his men over to look at the work needed, they agreed to do so and gave us their word in writing We believe as we sit here today that we got not we agreed to, instead we have a siding job that permits water to run behind the siding and a roof that is rotting in front of our eyes Justice needs to be done, Correll needs to make good for these discusting mistakesOther notes: Correll workers hired left debis on our deck, which caused me to fall five steps and a trip to the doctor to find out I have a contusion to my leg and head I see Correll failed to say anything about that The fact that the siders left the light fixures hanging and not completedleft the area dark and dangerous The large bushes around are home were damaged and needed to be removedThe money that should have been released when the job was completed is lost due to Correll’s lack of work done ($3,500) Who makes up for that loss? Correll want’s to buy us new shutters for our troubles, is that fair? Defective siding and no roof work, they call that GOOD FAITH/'?We continue to say Correll is the one who failed to meet their obligations, not us We continue to ask for the money full refund due to lack of good work and good faithWe continue to hold Correll responsible for all damages since our agreementWe will seek out what is fair and paying someone for bad work or no work is unethical We hope after reading the package you will agree [redacted] ***