Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this rresolution will need to have a full refund before I consider it resolvedI received notice of a cancelation but I have not heard the amount was refundedWhen my credit card is refunded I will consider this resolvedBut please flag this shady business for future customers to be warned Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The problems began April **,as is evidenced in the data contained in the over exposed photos sent to Fumfie in MayThis negates the day refund period which is for undamaged goods anywayThe intermittent problem still exists after they had it looked at twice by their techniciansThey claim to offer a year warranty yet they refuse to spend anymore money on repairing it (see attachment) and Nikon won't service it due to its 'gray market' statusWhat am I to do with this defective camera that can't be repaired? However,I am willing to accept a refund in the amount of $to settle the matter In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have yet to receive a return phone call or email from anyone from fumfieI attempted times yesterday to call but remained on hold for over minutes before hanging upI contacted [redacted] warranty company who advised me they do provide warranty coverage on products sold by fumfie but was advised my washer / dryer was never even registered by fumfieI filled out a claims facilitation form at their request and am waiting to hear back from the warranty companyAgain I still have not spoken to anyone or had any arrangements made to have the extended warranty work scheduledAny statement to the contrary by the company is a complete fabricationI will gladly provide the Revdex.com acess to my phone and email accounts to prove this In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Dear Valued Customer,Fumfie.com is a consumer electronics online web store whichonly sells consumer electronicsFumfie.com conducts all business activitiesout of our office located at *** [redacted] ***.Fumfie.com does not sell any major home appliances In June 2014, Fumfie.com was approached by [redacted] ***., amajor home appliance retailer, whose interests were to open up a separateappliance website under the brand of Fumfie.comAn agreement was made and anew subdomain was created on a separate server operating as a standalone unit,separate from the Fumfie.com website [redacted] was the nameof this website and [redacted] ***is the entity who coordinates all businessactivities related to the [redacted] web site and is located at [redacted] Unfortunately, it was brought to our attention that [redacted] has not been meeting customer expectationsWe have also been receiving ahigher number of calls to our office relating to the [redacted] websiteHowever we are unable to assist these customers because [redacted] is a different website andFumfie.com does not have access to [redacted] ’ssystemJust because we cannot access their system, we did have ability toaccess and control the subdomainWe have since removed permissions allowing [redacted] ***to charge orders coming in from the [redacted] web site[redacted] ***was charging all orders through their own credit card processingterminal, but is no longer putting through any chargesFumfie.com does nothave access to [redacted] ***.’s credit card processing terminal and because of thisFumfie.com is not able to refund [redacted] their ordersFumfie.com has severed all ties with [redacted] ***The [redacted] web site is no longer activeTo show our appreciation foryour patience and as a gesture of good will for the inconvenience experiencedwe are willing to issue a $store credit towards the purchase of productaccessories from the Fumfie.com consumer electronics websiteFor the interim,for answers to all inquiries related to a major home appliance orders pleaseforward your correspondence to [redacted] ***whose information was listed above.Any questions please feel free to contact me with any questions you might have.Sincerely, [redacted]
Please contact [redacted] at ###-###-#### as he has been in charge of the Kitchen Appliances department for the past few years and is the only one with access to the Kitchen appliance order databse
Dear Valued Customer,Fumfie.com is a consumer electronics online web store which only sells consumer electronicsFumfie.com conducts all business activities out of our office located at [redacted] ***Fumfie.com does not sell any major home appliancesIn June 2014, Fumfie.com was approached by [redacted] ***, a major home appliance retailer, whose interests were to open up a separate appliance website under the brand of Fumfie.comAn agreement was made and a new subdomain was created on a separate server operating as a standalone unit, separate from the Fumfie.com website https:// [redacted] was the name of this website and [redacted] is the entity who coordinates all business activities related to the [redacted] web site and is located at [redacted] ###-###-####.Unfortunately, it was brought to our attention that [redacted] has not been meeting customer expectationsWe have also been receiving a higher number of calls to our office relating to the [redacted] web siteHowever we are unable to assist these customers because [redacted] is a different website and Fumfie.com does not have access to [redacted] ’s systemJust because we cannot access their system, we did have ability to access and control the subdomainWe have since removed permissions allowing [redacted] to charge orders coming in from the [redacted] web site [redacted] was charging all orders through their own credit card processing terminal, but is no longer putting through any chargesFumfie.com does not have access to [redacted] ***’s credit card processing terminal and because of this Fumfie.com is not able to refund [redacted] their ordersFumfie.com has severed all ties with [redacted] The [redacted] web site is no longer activeTo show our appreciation for your patience and as a gesture of good will for the inconvenience experienced we are willing to issue a $store credit towards the purchase of product accessories from the Fumfie.com consumer electronics websiteFor the interim, for answers to all inquiries related to a major home appliance orders please forward your correspondence to [redacted] whose information was listed above.Any questions please feel free to contact me with any questions you might have.Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They have attempted to repair it twice and the problem persistsIn addition, the nikon warranty is invalid and fraudulent for the reasons previously mentionedI will only settle for a refund in the amount of $ In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We do apologize for the issues you are experiencing with your unitUnfortunately the appliance department is a completely separate entityPlease contact Stan L [redacted] at ###-###-#### for further assistance
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They are trying to offer a $credit for $that they have stolen from meThe appliance was returned and I want my money backThe response is unacceptableAs of last week they continued tlnsay they were sending a check but nothing has happenedThis is a crime In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and IF the check as the business stated will arrive to me, in that case alone I will find that this resolution is satisfactory to me and the matter has been resolvedThat is yet to be seen, as regular mail from the East Coast to the West Coast takes at least business days (and Monday was a holiday) which is not in line with the day closure you have offered for the caseSince you are not offering any other options here than to either accept or reject in days, I opt to accept and if still no check in my mail by the end of this week I will open another caseThank you for your kind help in the matter Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] No you did not I am submitted a report to the policeYou box is missing these items and I have photographic proofYour staff even wrote the message on the box that you did not ship the remaining itemsItems missing are:PropellersMicrofiber cleaning clothLanyard strapSanDisk Ultra 32gb Ultra SDHC UHS-I/Class card with adapter (SDSQUNC-032G-GN6MA) 8DMB/sUltimaxx Phantom Pro/Pro/Pro+/ADV/ADV+ProP Guard - whiteUltimaxx Plastic Landing skid for phantom 4, blackUltimaxx Backpack Pro II For all DJI Phantom Quadcopters (Blue) In addition to that I have a recorded call in which your customer service staff informed me that they apologize for not shipping everything back and that they have the remainder of my items and would ship it backTo this date nothing has been shipped back nor do you have any proof of thatThis call was made on Oct [redacted] at 12:08pm pacific standard timeI will pursue this to the fullest extent of the law until you return my purchase items! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hello,We have since beein in contact with the customer and this matter has been resolved.Best Regards,Fumfie Home Appliances
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this rresolution will need to have a full refund before I consider it resolvedI received notice of a cancelation but I have not heard the amount was refundedWhen my credit card is refunded I will consider this resolvedBut please flag this shady business for future customers to be warned Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The problems began April **,as is evidenced in the data contained in the over exposed photos sent to Fumfie in MayThis negates the day refund period which is for undamaged goods anywayThe intermittent problem still exists after they had it looked at twice by their techniciansThey claim to offer a year warranty yet they refuse to spend anymore money on repairing it (see attachment) and Nikon won't service it due to its 'gray market' statusWhat am I to do with this defective camera that can't be repaired? However,I am willing to accept a refund in the amount of $to settle the matter In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have yet to receive a return phone call or email from anyone from fumfieI attempted times yesterday to call but remained on hold for over minutes before hanging upI contacted [redacted] warranty company who advised me they do provide warranty coverage on products sold by fumfie but was advised my washer / dryer was never even registered by fumfieI filled out a claims facilitation form at their request and am waiting to hear back from the warranty companyAgain I still have not spoken to anyone or had any arrangements made to have the extended warranty work scheduledAny statement to the contrary by the company is a complete fabricationI will gladly provide the Revdex.com acess to my phone and email accounts to prove this In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Dear Valued Customer,Fumfie.com is a consumer electronics online web store whichonly sells consumer electronicsFumfie.com conducts all business activitiesout of our office located at *** [redacted] ***.Fumfie.com does not sell any major home appliances In June 2014, Fumfie.com was approached by [redacted] ***., amajor home appliance retailer, whose interests were to open up a separateappliance website under the brand of Fumfie.comAn agreement was made and anew subdomain was created on a separate server operating as a standalone unit,separate from the Fumfie.com website [redacted] was the nameof this website and [redacted] ***is the entity who coordinates all businessactivities related to the [redacted] web site and is located at [redacted] Unfortunately, it was brought to our attention that [redacted] has not been meeting customer expectationsWe have also been receiving ahigher number of calls to our office relating to the [redacted] websiteHowever we are unable to assist these customers because [redacted] is a different website andFumfie.com does not have access to [redacted] ’ssystemJust because we cannot access their system, we did have ability toaccess and control the subdomainWe have since removed permissions allowing [redacted] ***to charge orders coming in from the [redacted] web site[redacted] ***was charging all orders through their own credit card processingterminal, but is no longer putting through any chargesFumfie.com does nothave access to [redacted] ***.’s credit card processing terminal and because of thisFumfie.com is not able to refund [redacted] their ordersFumfie.com has severed all ties with [redacted] ***The [redacted] web site is no longer activeTo show our appreciation foryour patience and as a gesture of good will for the inconvenience experiencedwe are willing to issue a $store credit towards the purchase of productaccessories from the Fumfie.com consumer electronics websiteFor the interim,for answers to all inquiries related to a major home appliance orders pleaseforward your correspondence to [redacted] ***whose information was listed above.Any questions please feel free to contact me with any questions you might have.Sincerely, [redacted]
We are sorry to hear about your appliance malfunctionPlease contact Stan L [redacted] at ###-###-#### in regards to the extended warranty purchase
Please contact [redacted] at ###-###-#### as he has been in charge of the Kitchen Appliances department for the past few years and is the only one with access to the Kitchen appliance order databse
Hello,The customer has since been contacted with the warranty informationWe now consider this matter closedBest Regards,Fumfie Home Appliances
Revdex.com:At this time, I have not been contacted by Fumfie LLC regarding complaint ID [redacted] .Sincerely, [redacted] ***
Dear Valued Customer,Fumfie.com is a consumer electronics online web store which only sells consumer electronicsFumfie.com conducts all business activities out of our office located at [redacted] ***Fumfie.com does not sell any major home appliancesIn June 2014, Fumfie.com was approached by [redacted] ***, a major home appliance retailer, whose interests were to open up a separate appliance website under the brand of Fumfie.comAn agreement was made and a new subdomain was created on a separate server operating as a standalone unit, separate from the Fumfie.com website https:// [redacted] was the name of this website and [redacted] is the entity who coordinates all business activities related to the [redacted] web site and is located at [redacted] ###-###-####.Unfortunately, it was brought to our attention that [redacted] has not been meeting customer expectationsWe have also been receiving a higher number of calls to our office relating to the [redacted] web siteHowever we are unable to assist these customers because [redacted] is a different website and Fumfie.com does not have access to [redacted] ’s systemJust because we cannot access their system, we did have ability to access and control the subdomainWe have since removed permissions allowing [redacted] to charge orders coming in from the [redacted] web site [redacted] was charging all orders through their own credit card processing terminal, but is no longer putting through any chargesFumfie.com does not have access to [redacted] ***’s credit card processing terminal and because of this Fumfie.com is not able to refund [redacted] their ordersFumfie.com has severed all ties with [redacted] The [redacted] web site is no longer activeTo show our appreciation for your patience and as a gesture of good will for the inconvenience experienced we are willing to issue a $store credit towards the purchase of product accessories from the Fumfie.com consumer electronics websiteFor the interim, for answers to all inquiries related to a major home appliance orders please forward your correspondence to [redacted] whose information was listed above.Any questions please feel free to contact me with any questions you might have.Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They have attempted to repair it twice and the problem persistsIn addition, the nikon warranty is invalid and fraudulent for the reasons previously mentionedI will only settle for a refund in the amount of $ In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Please call [redacted] appliances [redacted] ***they are the ones who billed you and owe the credit.Thank you?
We do apologize for the issues you are experiencing with your unitUnfortunately the appliance department is a completely separate entityPlease contact Stan L [redacted] at ###-###-#### for further assistance
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They are trying to offer a $credit for $that they have stolen from meThe appliance was returned and I want my money backThe response is unacceptableAs of last week they continued tlnsay they were sending a check but nothing has happenedThis is a crime In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and IF the check as the business stated will arrive to me, in that case alone I will find that this resolution is satisfactory to me and the matter has been resolvedThat is yet to be seen, as regular mail from the East Coast to the West Coast takes at least business days (and Monday was a holiday) which is not in line with the day closure you have offered for the caseSince you are not offering any other options here than to either accept or reject in days, I opt to accept and if still no check in my mail by the end of this week I will open another caseThank you for your kind help in the matter Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] No you did not I am submitted a report to the policeYou box is missing these items and I have photographic proofYour staff even wrote the message on the box that you did not ship the remaining itemsItems missing are:PropellersMicrofiber cleaning clothLanyard strapSanDisk Ultra 32gb Ultra SDHC UHS-I/Class card with adapter (SDSQUNC-032G-GN6MA) 8DMB/sUltimaxx Phantom Pro/Pro/Pro+/ADV/ADV+ProP Guard - whiteUltimaxx Plastic Landing skid for phantom 4, blackUltimaxx Backpack Pro II For all DJI Phantom Quadcopters (Blue) In addition to that I have a recorded call in which your customer service staff informed me that they apologize for not shipping everything back and that they have the remainder of my items and would ship it backTo this date nothing has been shipped back nor do you have any proof of thatThis call was made on Oct [redacted] at 12:08pm pacific standard timeI will pursue this to the fullest extent of the law until you return my purchase items! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***