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Results Physiotherapy

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Reviews Physical Therapist Results Physiotherapy

Results Physiotherapy Reviews (1)

DO NOT ATTEND PHYSICAL THERAPY WITH THIS COMPANY!!!!!!!

1) While advanced scheduling is usually positive for both parties, the therapist team within this company go above and beyond to make sure that you are scheduled for therapy a minimum of 3-4 times per week. If you miss an appointment or even try to reschedule, they will call you numerous times in one day to get the appointment. Are they really looking out for their patient's best interest or their revenue? After calling first thing in the morning and cancelling my an appointment for being sick, the therapist called me not once, but 4 times the same day. On another occasion, I had a family emergency and had to leave town. Again the therapist called numerous times until the 2 appointments I missed were rescheduled, BEFORE I was even back in town!!
2) When they tell you what you owe per visit, DO NOT believe them unless it is the total amount you would pay without insurance. I paid the entire amount charged on my first visit. Within a couple of days and after my first visit to the Neurosurgeon I was scheduled with, I was told to hold off on therapy until we had an MRI done to see exactly what we were dealing with. (Mind you, I called to let the physical therapist know that we were waiting and he strongly urged me to keep all appointments as scheduled... Really?) Once I had the MRI, I went back to therapy. I was told by the Results Physiotherapy secretary AND therapist, that the only money I owed was the copay. So I scheduled 3 visits per week for the next 3 weeks and paid my copay each and every time I went. After the 3 weeks ordered by my doctor were finished, again the therapist strongly urged me to keep coming. ( This I still don't understand....The doctor only ordered 3 weeks). Nevertheless, my therapy was finished and I went on my way. A few weeks later, I receive a bill for difference in the full charge and the copay for EVERY VISIT. As you can imagine, this was a very hefty bill!!

IF you have to attend physical therapy in which you are paying for, BEWARE! They misrepresent the entire finance part of their patients!

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Address: 1420 W Baddour Pkwy # 120, Lebanon, Tennessee, United States, 37087-1510

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