I am rejecting this response because: The reply is and I am appalled by the inaccuracies of how the program was truly offeredDuring the orientation, which was my first encounter with the Results program, there was no BMI chart given and no scale was mentioned to weigh ourselves for accuracyAlso during the orientation there was no mention of any other programs that were available besides the 20lbs challengeThere was a motivational speaker, ***, that spoke about his transformation and how this program would change your lifeI am 5'1/and I was I mentioned to the person who I handed my contract to that I wrote because I was not sure of my weight and that I may be off a bitHe said it did not matter since I would have my first weight in when I startedI asked again if I would qualify, he stated as long as I made my full payment, he is a business partner and he would accept meAfter my second week I saw I was not making great improvementI cannot recall the initial person's name but it was a male in the late 30s or early 40sThe remaining names I would not like to throw under the bus, since I know this job is their source of income and it is no fault of theirs for this program's set upI made my first complaint to coach [redacted] after the second week and he stated that I should not have been allowed into this program since I am not overweightHe recommended I do extra minutes before class and eat Tilapia, sweet potatoes, and asparagus for the next weeks everydayI ate the food as instructed and did the extra minutesI may have forgotten to check in some days but I followed throughI am not a nutritionist but I am pretty sure eating the same food for meals a day for fours weeks is not healthy eitherThrough the process I had severe headachesI saw in the [redacted] page that this was very common so I continued with this to meet my goalI was still no losing the weight so I complained to the front desk and the front desk attendant said he had seen it done so I should continue, even though the person he compare me to that achieved the goal started 10lbs heavier than meAt no point in time was I offered any other programI went throught the list of participants I was by far the lightest person in the programNo one my weight has fully lost the 20lbsAt the end of the program one of the front desk attendants came to offer me other programs to continueI let her know my concerns once again and that I was never going to be able to lose the 20lbs and was still acceptedShe fully agreed the business has continuously experienced this problem and they have received several complaints about this same situationShe offered a $and $plans to continueI already felt upset and deceived, why would I have wanted to pay additional money to continue my business with this company They were only making me offers to spend additional moneyI had already lost $with poor resultsI should not be punished for their terrible screening processThey wanted my money and did not care about following appropriate procedures to ensure this was the right program for meI am still disputing the $that should be refunded back
I am rejecting this response because: The reply is and I am appalled by the inaccuracies of how the program was truly offeredDuring the orientation, which was my first encounter with the Results program, there was no BMI chart given and no scale was mentioned to weigh ourselves for accuracyAlso during the orientation there was no mention of any other programs that were available besides the 20lbs challengeThere was a motivational speaker, ***, that spoke about his transformation and how this program would change your lifeI am 5'1/and I was I mentioned to the person who I handed my contract to that I wrote because I was not sure of my weight and that I may be off a bitHe said it did not matter since I would have my first weight in when I startedI asked again if I would qualify, he stated as long as I made my full payment, he is a business partner and he would accept meAfter my second week I saw I was not making great improvementI cannot recall the initial person's name but it was a male in the late 30s or early 40sThe remaining names I would not like to throw under the bus, since I know this job is their source of income and it is no fault of theirs for this program's set upI made my first complaint to coach [redacted] after the second week and he stated that I should not have been allowed into this program since I am not overweightHe recommended I do extra minutes before class and eat Tilapia, sweet potatoes, and asparagus for the next weeks everydayI ate the food as instructed and did the extra minutesI may have forgotten to check in some days but I followed throughI am not a nutritionist but I am pretty sure eating the same food for meals a day for fours weeks is not healthy eitherThrough the process I had severe headachesI saw in the [redacted] page that this was very common so I continued with this to meet my goalI was still no losing the weight so I complained to the front desk and the front desk attendant said he had seen it done so I should continue, even though the person he compare me to that achieved the goal started 10lbs heavier than meAt no point in time was I offered any other programI went throught the list of participants I was by far the lightest person in the programNo one my weight has fully lost the 20lbsAt the end of the program one of the front desk attendants came to offer me other programs to continueI let her know my concerns once again and that I was never going to be able to lose the 20lbs and was still acceptedShe fully agreed the business has continuously experienced this problem and they have received several complaints about this same situationShe offered a $and $plans to continueI already felt upset and deceived, why would I have wanted to pay additional money to continue my business with this company They were only making me offers to spend additional moneyI had already lost $with poor resultsI should not be punished for their terrible screening processThey wanted my money and did not care about following appropriate procedures to ensure this was the right program for meI am still disputing the $that should be refunded back