Retherford Watch & Jewelry

Sent: Monday, April 25, 11:AM Subject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business #*** Complaint regarding my Business #***, first of all apologize about that, I can send subcontractor who works for me to make wider groove for drain and smooth the patch if that is ok with Mrs***. Mrs*** I never received any text regarding these issues, all I know we talked about these issues when I met you in your house and I offered about $ off, also I hold the check for days to make sure every thing is good for you before I cashed the check per your request, after I cashed the check I think you are satisfy with the offer and a little repair (groove) which was done, so I release the money to subcontractorPlease contact me if you should have any questions My regards, Star concrete

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint Ok, fixing the chip will be ok, but I really am concerned about the water sitting on my homeI feel that a grove will not solve the problemPlease stop by the house on Saturday and we can talk
Regards, ***

Sorry for late response because I did not see your last email. That is true, it is very small area drain to the side of the house, I talked to the homeowner and apologized to her and I asked her to accept my offer to not to charge her tax about $ 300 and suggested to do a little grove to drain the...

water away of the house, for the small area which looks patch, she asked me to smooth it but I told her I can't guaranty to be better, she agreed to leave it as is and accepted the offer and the solution and she was happy and she wrote the check with the amount after deductible about $ 300, I told her I will cashed the check after 3 days to make sure every think is good for her and she never called me.If you have any questions, please contact me.Thanks!Star concrete