I appreciate your help in resolving the complaint I had with Retro Fitness/Manassas. The manager of the gym whose name is Sara met with me; we reached an agreement in which they will comply with the 39 sessions of personal training owed to me and she gave me free membership as a courtesy to use the...
gym. Regarding the second part, I mentioned to Sara about receiving in the mail letters from a collection office on late membership dues not paid to Retro Fitness. So far I have received two letters about late dues, the first one for $59.00 and the last one for $69.00. I gave copies of both letters to her and she said to me to not worry about as it seems that she will be taken care of this situation. As a matter of fact, I just called First Credit Service, Inc. and they said that Retro Fitness called them and said to them that I do not have a balance past due. In conclusion, it looks that everything has been resolved and I do appreciate your intervention to resolving my complaint.Best Regards,[redacted]
I appreciate your help in resolving the complaint I had with Retro Fitness/Manassas. The manager of the gym whose name is Sara met with me; we reached an agreement in which they will comply with the 39 sessions of personal training owed to me and she gave me free membership as a courtesy to use the...
gym. Regarding the second part, I mentioned to Sara about receiving in the mail letters from a collection office on late membership dues not paid to Retro Fitness. So far I have received two letters about late dues, the first one for $59.00 and the last one for $69.00. I gave copies of both letters to her and she said to me to not worry about as it seems that she will be taken care of this situation. As a matter of fact, I just called First Credit Service, Inc. and they said that Retro Fitness called them and said to them that I do not have a balance past due. In conclusion, it looks that everything has been resolved and I do appreciate your intervention to resolving my complaint.Best Regards,[redacted]