Retrofoam of Central Ohio, LLC

The owners husband came out to check the wallsHe said he thinks the foam looks okay, but there was definitely a problem since our air conditioner was running constantly and not keeping the house coolI never refused to send the owner my utilitiesI will get a print out of usage from my supplier and send it to you (Revdex.com)

Consumer provided copy of AEP usage report

10-26-2015To Whom It May Concern;In regards to the complaint filed by *** *** against RetroFoam of Central Ohio, we have found that we are not at fault for the claimed increase in the utilities of *** ***.Upon receipt of Ms*** complaints we returned to her home and used our infrared
camera to detect if there was a problem within her walls in which we installed our RetroFoam insulationThe results showed that the walls are filled with our product and there has been no deterioration of the product or shrinkage which is what our warranty coversI have spoken to Ms*** who is requesting a full refund for the installation and asked her to provide me with copies of her utility bills over the last year to see what type of increase she is experiencingShe refused to provide the copies of the utility bills; therefore, her claim is unsubstantiated.If you have any further questions or concerns, please feel free to contact our office.Thank You & Have A Great Day,

The owners husband came out to check the walls. He said he thinks the foam looks okay, but there was definitely a problem since our air conditioner was running constantly and not keeping the house cool. I never refused to send the owner my utilities. I will get a print out of usage from my supplier and send it to you (Revdex.com).