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Reuven Glass & Mirror

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Reuven Glass & Mirror Reviews (1)

Review: The business, Reuven Glass and Mirror Corporation and its owner, Mikhail R[redacted], improperly installed three (3) Andersen Windows. The improper installation occurred as follows:

1. Reuven Glass and Mirror Corporation and its owner, Mikhail R[redacted] cut off the flanges from a new window. Flanges ensure that water does not seep into the house and subsequently into the window frame thereby causing damage to the window.

2. Reuven Glass and Mirror Corporation and its owner, Mikhail R[redacted] did not properly waterproof the entire window frame by wrapping the window frame in felt paper which ensures that water does not seep into the window frame thereby causing damage to the window.

3. Reuven Glass and Mirror Corporation and its owner, Mikhail R[redacted] installed the windows as one would into a brick house and not a wood house. Our construction is a wood construction.

4. Reuven Glass and Mirror Corporation and its owner, Mikhail R[redacted], by (1) cutting off the flanges from the window, (2) not wrapping the entire wood frame in felt paper, and (3) mis-installing the window to the type of house that I have has voided the warranty on the windows.

As a result of the reckless actions of Reuven Glass and Mirror Corporation and its owner, Mikhail R[redacted], I have incurred the costs associated with having to purchase three new windows as well as having to pay a contractor to remove and reinstall the three windows that Reuven Glass and Mirror Corporation and its owner, Mikhail R[redacted], recklessly and carelessly mis-installed.Desired Settlement: I have offered Reuven Glass and Mirror Corporation and its owner, Mikhail R[redacted] the opportunity to atone for his misdeed by informing Reuven Glass and Mirror Corporation and its owner, Mikhail R[redacted], that if he supplies me with three new intact windows (with flanges) and takes back the windows that he improperly installed, I would consider the issue resolved. I even stated that I would not seek any restitution as a result of me having to pay someone else to properly install the windows. Reuven Glass and Mirror Corporation and its owner, Mikhail R[redacted], declined my fair and generous offer.

Consumer

Response:

At this time, I have not been contacted by Reuven Glass & Mirror regarding complaint ID [redacted].Sincerely,[redacted]

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Description: WINDOWS - INSTALLATION/SERVICE

Address: 3702 Lyme Avenue, Brooklyn, New York, United States, 11224

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