Reviva, Inc.

The complaint submitted by Mr. [redacted] has been reviewed. This engine did in fact have a couple of issues early in life. Both issues were resolved via our warranty and the cost was covered. The third claim which turned out to be a cracked injector tip was in fact denied. This only...

happens from air in the fuel system at install, a plugged fuel filter aerating the fuel or contaminated fuel with water in it which would not be a manufacturing defect. Mr. [redacted] was very unprofessional and disrespectful when contacting our company to the degree that profanities were used on multiple people, however, since this complaint was filed, we have worked out the details in the form of goodwill to resolve this issue for all parties involved.