Dear Mr [redacted] , I do apologize about the delay in the reimbursement check being releasedWhen I was made aware of the invoice not being paid for your project I did an extensive audit of you projectThere were a total of invoices on your project totaling $18,one of which was missed by our accounting dept and was not paid for a total $to Builders Services for installation of your gutter systemMy staffed reached out to Builders Services in efforts to pay the bill and in so we requested a conditional wavier of lein as we do ALL vendors to receive payment where they have provided service on real propertyBuilders Services failed to provide the documents we requested and needed to legally protect us and ultimately you from vendors filing unfounded liens on propertiesFrom my understanding my office made you aware the Builders Services refused to provide the information to which you requested to pay the bill yourself and provide us the documents to reimburse you after it was cleared upI was provided the paperwork on 5/10/when I arrived back in Jacksonville from visiting our SC office for three weeksI issued the payment request to accounting Dept to be releasedThat payment was to be processed this Tuesday for playablesI have stopped the payment request and will personally go to the bank fro the request of certified funds.I am aware both complaints as well as the review placed on your community website Please know, this was in no means malice or done purposeful on our behalfI apologize for this and will have the funds mailed overnight today 5/15/
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***. Payment has been received and issue resolved.
Regards,
*** ***
*** ***,First I want to apologize for any delay on our behalfWe have recently went through a restructure of our company along with a great deal of personal changeI can assure you this problem will be resolved within the next few days and you will be issued all payment records we receive
We are working very hard with BEACON to resolve all billing disputes and reconciling any accounts openThank you and I apologize for any inconvenience
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Dear Mr [redacted], I do apologize about the delay in the reimbursement check being released. When I was made aware of the invoice not being paid for your project I did an extensive audit of you project. There were a total of 14 invoices on your project totaling $18,478.59 one of which was missed...
by our accounting dept and was not paid for a total $1989.00 to Builders Services for installation of your gutter system. My staffed reached out to Builders Services in efforts to pay the bill and in so we requested a conditional wavier of lein as we do ALL vendors to receive payment where they have provided service on real property. Builders Services failed to provide the documents we requested and needed to legally protect us and ultimately you from vendors filing unfounded liens on properties. From my understanding my office made you aware the Builders Services refused to provide the information to which you requested to pay the bill yourself and provide us the documents to reimburse you after it was cleared up. I was provided the paperwork on 5/10/17 when I arrived back in Jacksonville from visiting our SC office for three weeks. I issued the payment request to accounting Dept to be released. That payment was to be processed this Tuesday for playables. I have stopped the payment request and will personally go to the bank fro the request of certified funds.I am aware both complaints as well as the review placed on your community website.. Please know, this was in no means malice or done purposeful on our behalf. I apologize for this and will have the funds mailed overnight today 5/15/17
Dear Mr [redacted] , I do apologize about the delay in the reimbursement check being releasedWhen I was made aware of the invoice not being paid for your project I did an extensive audit of you projectThere were a total of invoices on your project totaling $18,one of which was missed by our accounting dept and was not paid for a total $to Builders Services for installation of your gutter systemMy staffed reached out to Builders Services in efforts to pay the bill and in so we requested a conditional wavier of lein as we do ALL vendors to receive payment where they have provided service on real propertyBuilders Services failed to provide the documents we requested and needed to legally protect us and ultimately you from vendors filing unfounded liens on propertiesFrom my understanding my office made you aware the Builders Services refused to provide the information to which you requested to pay the bill yourself and provide us the documents to reimburse you after it was cleared upI was provided the paperwork on 5/10/when I arrived back in Jacksonville from visiting our SC office for three weeksI issued the payment request to accounting Dept to be releasedThat payment was to be processed this Tuesday for playablesI have stopped the payment request and will personally go to the bank fro the request of certified funds.I am aware both complaints as well as the review placed on your community website Please know, this was in no means malice or done purposeful on our behalfI apologize for this and will have the funds mailed overnight today 5/15/
This Project was 100% completed before we were made aware of a Revdex.com complaintPlease confirm
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***. Payment has been received and issue resolved.
Regards,
*** ***
*** ***,First I want to apologize for any delay on our behalfWe have recently went through a restructure of our company along with a great deal of personal changeI can assure you this problem will be resolved within the next few days and you will be issued all payment records we receive
We are working very hard with BEACON to resolve all billing disputes and reconciling any accounts openThank you and I apologize for any inconvenience
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Dear Mr [redacted], I do apologize about the delay in the reimbursement check being released. When I was made aware of the invoice not being paid for your project I did an extensive audit of you project. There were a total of 14 invoices on your project totaling $18,478.59 one of which was missed...
by our accounting dept and was not paid for a total $1989.00 to Builders Services for installation of your gutter system. My staffed reached out to Builders Services in efforts to pay the bill and in so we requested a conditional wavier of lein as we do ALL vendors to receive payment where they have provided service on real property. Builders Services failed to provide the documents we requested and needed to legally protect us and ultimately you from vendors filing unfounded liens on properties. From my understanding my office made you aware the Builders Services refused to provide the information to which you requested to pay the bill yourself and provide us the documents to reimburse you after it was cleared up. I was provided the paperwork on 5/10/17 when I arrived back in Jacksonville from visiting our SC office for three weeks. I issued the payment request to accounting Dept to be released. That payment was to be processed this Tuesday for playables. I have stopped the payment request and will personally go to the bank fro the request of certified funds.I am aware both complaints as well as the review placed on your community website.. Please know, this was in no means malice or done purposeful on our behalf. I apologize for this and will have the funds mailed overnight today 5/15/17
This Project was 100% completed before we were made aware of a Revdex.com complaint. Please confirm