Revolut Technologies Reviews (%countItem)
Apr 16, 2020
BEWARE OF C COMPANY
Apr 06, 2020
I waited a long time on the waiting list to get a Revolut account here in the States. I wanted to sign up for Metal account but that was absent from my options when I wanted to order my card so I signed up for Premium. I don't recall there being any thing obvious that the bank would charge an ETF in order for me to downgrade my service. Once I signed up for Premium thinking that was a prerequisite for Metal I still didn't see that option. I figured I would just downgrade towards the end of my billing cycle. Now I have been told its like an ETF close to two months worth of service. This is ridiculous. The "premium" card is just plastic and there's no way it costs $20.
Sep 30, 2019
So I first signed up for the US one when it wasn’t available, then I tried to sign up with the UK account with the UK phone number, the set up was failed because I can’t use the US drivers license and I don’t live in UK. Now the Revolut has launched in US but it’s saying I have an account with you guys already so I couldn’t pass the ID verification. I assume that was because of the UK revolut sign up attempt I made that’s why It was giving me the error message during the identity verification. I contacted the chat support with the UK chat agent. They verified me and helped me with the duplicate account issue and activated the US account for me. After the second representative helped me fix the issue, shortly after I logged on to the US account, apparently the first chat wasn’t over yet. I got transferred to the compliance department by the first representative and then the representative Tony locked my account. The reason was they needed a picture of my card for the $40 top up. I provided the picture of the card then he told me there will be another review and he doesn’t know how long that’s gonna take. This is beyond ridiculous after 2 years of waiting now they’re doing this to me.