Revolution Auto and Truck Center

Initial Business Response /* (1000, 9, 2016/06/08) */
[redacted]
I would like to apologize for the delay in responding
to you on this matter. Greg is no longer an employee
at Revolution Auto and Truck and this matter has just
come to my attention which I wanted to respond to right...


away.
As far as I am aware this complain had been fully dealt
with and resolved with [redacted] and [redacted].
The contact at [redacted] on this case was Leisha R[redacted].
She had said the customer was a little confused regarding
the paperwork and the trade value. I had faxed in all the
paperwork to Leisha and she was satisfied with it all. We
also paid $300 to the customer for a difference in the
Lien payout amount. Last I talked to Leisha at [redacted] she said
the case was closed and fully resolved.
If there is any other information you require or would like to discuss this over the phone please do not hesitate to contact me.
Best Regards,
Raj S[redacted]
General Manager
Revolution Auto and Truck
[redacted]
Initial Consumer Rebuttal /* (3000, 11, 2016/06/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted] LEISHA from [redacted] was also a misleading person, she never sent me any report from this devious car dealer thru e mail but what she did was she was the one who phoned me and fighting with me over the phone. I was wondering why this lady needs to phone me and argue with me instead of sending me an e mail of the response of this dealer. I thougt they are just a mediator but not. If Raj mentioned to his response to you that he faxed all the documents to leisha, why leisha never mentioned it to me. I can show you all my responses to this woman called Leisha, personally if you want. I thank you sir for your action.