Revolve Solar Ca, Inc.

I appreciate your time with this matter. We received the official permit to operate today, nearly 10 months after beginning our project. Only 3 of those months were spent waiting on PG&E. I feel it would be futile to file a complaint against a giant utilities company, that is doing anything they can to not allow users to disconnect from the grid as our power system partially does. My largest complaint is, and always has been, the gross mishandling of our project from nearly day one. Revolve Solar has made it clear that they are not concerned with our satisfaction as customers, going so far as to deny any wrongdoing on their part, and use the contract we signed and financial agreement we have been faithfully paying on all this time, as a cover.  They have been failing for the last several months, and most recently were denied a claim for bankruptcy by the courts for fraudulent documentation. Unfortunately, we, and others around us, were caught in their web of deceit and lies. I will likely not receive any satisfaction from this subpar company and do not wish to waste your, or anyone else's, time. Please let me know what I can do to end this claim.  Thank you.Sincerely [redacted]

We strive to meet and exceed customer expectations however it is not always feasible and no guarantees are made regarding installation date as there are so many variable relating to installation and permitting that it is not practical to do so. The primary issue is that Revolve...

Solar paid a substantial sum for a permit. The customer deiced they wished to cancel the contract. Our only request was for the customer or their new solar provider to pay the full amount for the permit.We strive to meet and exceed customer expectations however it is not always feasible. Unfortunately the customer was not in agreement with our position. We remain open to releasing the permit to either the customer or the solar provider upon payment.Thanks.[redacted]

Our customer service department has been in frequent contact with Mrs....⇄ />
installation of her solar panels on May 27th of this year. As stated...⇄ Permission To Operate was submitted to Pacific Gas and Electric (PG&am...⇄ the nature of the system and its energy storage component (the “bat...⇄ additional paperwork pursuant to establishing a working Interconnection ...⇄ Purchaser and the Utility. Currently, the project is waiting on PG&E to coordinate a [redacte...⇄ representatives to come out to the [redacted] residence for the final�...⇄ expected that following a successful inspection, PG&E will grant �...⇄ customer to turn on the system. We regret that the customer’s interconnection period has stretched on...⇄ customers are informed in their contract that Revolve makes no represe...⇄ concerning the availability or terms of any such Interconnection Agreem...⇄ A copy of the original contract has been submitted for the Revdex.com...⇄ "small print" hidden somewhere, but a clear and distinct component of�...⇄ every customer.  The customer initialed the clear and complete “INTE...⇄ paragraph in the contract which states that the “Purchaser acknowledg...⇄ scheduled by the utility” and that “Revolve has no influence or a...⇄ interconnection or the [redacted]ing from final inspection to interconne...⇄ The contract further indicates that Revolve agrees to “prepare and s...⇄ forms to support an Interconnect Agreement” (the additional forms PG&...⇄ Regarding the customer’s request to be compensated for “an unfinish...⇄ for”, per the contract, the customer agreed to milestone payments up...⇄ financed through a third party lender (GreenSky), the terms and condit...⇄ matter between the customer and financier. As the solar contractor, Re...⇄ GreenSky at the agreed upon milestones. A great deal of care is taken to explain our agreement and have cus...⇄ agree with each paragraph which is written in clear, plain English to...⇄ As previously stated, the contract signed by the customer indicates Re...⇄ delayed or prolonged Interconnection period as that responsibility lives...⇄ have satisfactorily delivered all equipment, goods and services and the...⇄ completed in a satisfactory manner. There exists no issue with the go...⇄ Revolve Solar. The cause for delay in interconnection—and the subsequ...⇄ “benefits”—resides with Pacific Gas and Electric, not Revolve. It is unfortunate that Mrs. [redacted]’s solar project has taken as�...⇄ states that matters of interconnection rest solely with the participati...⇄ [redacted]ely and satisfactory solutions for all of our customers, but�...⇄ stages of the [redacted]’s project—post install—are beyond our con...⇄ Sincerely, [redacted] CEO Revolve Solar

Review: This company never follows threw with anything!!!! My family was promised solar done by Jan 1st!! I found great company that is getting everything done on time with more power and less money$!$! Now they have some RUDE LADY calling me at work telling me she is going to prevent me from using the company's I want good luck see you in court!!!Desired Settlement: None

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