Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAfter speaking to Jamie House yesterday, they have agreed to refund the amount of $as well as replace the missing radio switch/handleShe said I should be receiving the refund within to weeks Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] When I got the email from the Revdex.com, I called the dealer as they did not call my referenced phone numberThe dealer representative said that the over charge was due to an "implied" about reflecting my deductibleI disagreed with this and at the end of the conversation he said he would take it "to the powers that be" and I would hear back from a different company representativeThat was Thursday, maybe Friday Regards, [redacted]
Hello, In regards to Mr [redacted] reply and rejection, we would like to state that we did in fact call the referenced phone number that the Revdex.com provided us with That phone number is ###-###-#### That was the phone number provided to us, and that is the number that the service manager, Jim, called and left a message on Wednesday, January 4th at approximately 12:pm.After Jim and Mr [redacted] spoke on the phone, we agree to replace the missing knob on the radio We do need further information to make sure we order the correct knob As for the deductible, we request that Mr [redacted] insurance company call Jim T [redacted] here at Reymore's We need further proof from the insurance company that they did not explain the deductible to Mr [redacted] , or that the check provided by insurance to Mr [redacted] included the amount in dispute and we did in fact over charge by $ Generally, whenever work is done to a vehicle, the customer is always responsible for the deductible That amount is set forth by the customer's insurance company, not by the dealership Therefore, we request the insurance company to contact us to settle the matter Thank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAfter speaking to Jamie House yesterday, they have agreed to refund the amount of $as well as replace the missing radio switch/handleShe said I should be receiving the refund within to weeks Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] When I got the email from the Revdex.com, I called the dealer as they did not call my referenced phone numberThe dealer representative said that the over charge was due to an "implied" about reflecting my deductibleI disagreed with this and at the end of the conversation he said he would take it "to the powers that be" and I would hear back from a different company representativeThat was Thursday, maybe Friday Regards, [redacted]
Hello, In regards to Mr [redacted] reply and rejection, we would like to state that we did in fact call the referenced phone number that the Revdex.com provided us with That phone number is ###-###-#### That was the phone number provided to us, and that is the number that the service manager, Jim, called and left a message on Wednesday, January 4th at approximately 12:pm.After Jim and Mr [redacted] spoke on the phone, we agree to replace the missing knob on the radio We do need further information to make sure we order the correct knob As for the deductible, we request that Mr [redacted] insurance company call Jim T [redacted] here at Reymore's We need further proof from the insurance company that they did not explain the deductible to Mr [redacted] , or that the check provided by insurance to Mr [redacted] included the amount in dispute and we did in fact over charge by $ Generally, whenever work is done to a vehicle, the customer is always responsible for the deductible That amount is set forth by the customer's insurance company, not by the dealership Therefore, we request the insurance company to contact us to settle the matter Thank you