The letter we mailed to [redacted] on provided him with our written reply Our reply clearly stated that NYS denyed the College Tuition Credit since he was a graduate student This was an error on our behalf- While we clearly applied for and he received the graduate credit on his federal return, when the impute was transferred over to NYS, it did not clearly indicate Graduate and he received an additional $credit which he was not entitled to the bill from NYS was for $which is [redacted] paying back the $he wrongly received and a $interest charge I am not obligated to repay his wrongly received credit or the interest incurred However, It is our policy to pay any addtional interest charged due to our error - which we do when we feel we made a mistake - I have apologized to [redacted] for the error and have taken all calls and called him back as soon as I could- I also prepared an amended NYS return and mailed it with the interest reimbursement check and letter on Jan *** I did not charge [redacted] for the preparing of the amended return I have prepared returns for over years and have always been there for any problems my customers might incur- We are here year-round and will always strive to resolve audits and tax situations
[redacted] 's auto policy premium was increased by $due to two added undisclosed drivers uncovered by the insurance company, Travelers The company did remove one driver once proof of insurance was provided The other driver remained, as he had a suspended license and Travelers continued to surcharge additional $ [redacted] was explained this both in writing and in numerous phone calls Travelers issued a legal written cancellation notice for this $and policy did cancel on because this additional premium was not paid [redacted] has an earned premium still due to Travelers of $for the period of time they insured her A copy of the legal cancellation notice issued to [redacted] is attached We are sad to have lost [redacted] as a customer, however, the insurance company was clear on the surcharge
The letter we mailed to [redacted] on provided him with our written reply Our reply clearly stated that NYS denyed the College Tuition Credit since he was a graduate student This was an error on our behalf- While we clearly applied for and he received the graduate credit on his federal return, when the impute was transferred over to NYS, it did not clearly indicate Graduate and he received an additional $credit which he was not entitled to the bill from NYS was for $which is [redacted] paying back the $he wrongly received and a $interest charge I am not obligated to repay his wrongly received credit or the interest incurred However, It is our policy to pay any addtional interest charged due to our error - which we do when we feel we made a mistake - I have apologized to [redacted] for the error and have taken all calls and called him back as soon as I could- I also prepared an amended NYS return and mailed it with the interest reimbursement check and letter on Jan *** I did not charge [redacted] for the preparing of the amended return I have prepared returns for over years and have always been there for any problems my customers might incur- We are here year-round and will always strive to resolve audits and tax situations
[redacted] 's auto policy premium was increased by $due to two added undisclosed drivers uncovered by the insurance company, Travelers The company did remove one driver once proof of insurance was provided The other driver remained, as he had a suspended license and Travelers continued to surcharge additional $ [redacted] was explained this both in writing and in numerous phone calls Travelers issued a legal written cancellation notice for this $and policy did cancel on because this additional premium was not paid [redacted] has an earned premium still due to Travelers of $for the period of time they insured her A copy of the legal cancellation notice issued to [redacted] is attached We are sad to have lost [redacted] as a customer, however, the insurance company was clear on the surcharge