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RG Enterprises Inc

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RG Enterprises Inc Reviews (2)

Initial Business Response /* (1000, 5, 2016/02/26) */
In Response to *** ***,
I remember the day in questionBrandon really did his job in this housePart of our dealer's jobs are to make a friend and demonstrate the equipmentDuring this presentation questions were asked about the
KirbyBrandon explained these to the best of his abilityWe also know if we hear questions about our product, we understand that they may be, "buying questions"Being that Brandon was in for two hours and never asked to leave in that time, tells me there was some interestI did accompany Brandon in the house after hours as I always do to make sure everything was ok after Brandon called meBrandon did show the price which is actually lower than dollars
When I was invited in by Mr***s wife, I asked her if the demo went in a positive enthusiastic way and how Brandon did for herShe said he did great and we have/Kirby have an amazing product
That is when *** came out of the room and asked Brandon and I to leaveI said it's my policy as a manager to check up on the demoAnd yes sir we will pack up as fast as possibleHe started to get Irate with me and Brandon and I barely met the guyThis sounds more like a domestic issue rather than an issue for the Revdex.com
The wife asked her husband to calm down twice while we were packing up our machine*** *** Was also consuming alcohol while Brandon was showing the machineWe left when you were asked and in no way violated any such city ordinances in this instanceWe will continue to do business in this cityWe pay a hefty fee just to get door to door permitsWe are registered with the city and have legal rights to go door to door
I have been in business, the same business for yearsI have seen husbands say no to wives about the Kirby many timesI have never seen a wife tell her significant other to calm down twice while we were there though
Being that the Revdex.com is a direct outlet for complaints, I would be happy to send this prospect a dollar kwik trip card for any miscommunication
Initial Consumer Rebuttal /* (3000, 7, 2016/02/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It's mostly liesWe were told the demonstration would last 15-minutes but lasted well beyond thatI asked how much the vacuum cost and Brandon replied, "You can get it today for $130." He failed to mention that $was merely a down payment, so I let him continueI asked him to wrap things up because we were not interested in it after he finally disclosed that the vacuum would cost us thousands of dollarsWhen Michael came to the door, he asked to help clean up which he was allowed to do but instead he tried selling us on the vacuumI told him that I was not interested and to get things cleaned up and I returned to my office to continue my workMr*** then thought okay to take this opportunity to then try to talk my girlfriend into purchasing the vacuum, telling her that she should have a decision in the purchase as well since she worked tooWhen I heard this, of course I became highly upsetI had to once again demand that they leave my house to which Mr*** started arguing with me about how he is trying to make money to feed his kids, etc and yelling insults directed at meI do not want your gift card or the free gift (can of air freshener) that you gave to my girlfriend then stole when you left my houseI want your license revokedGet a job as a car salesman, they make more money anyway, and quit going to people's homesGreat of you to insinuate that it was a domestic issueMy girlfriend and I have a great relationship and she was only asking me to calm down for your sake so you should be thanking her
Final Business Response /* (4000, 9, 2016/03/12) */
We were asked to leave and we leftIts ok if someone does not buy our productsWe dont get offended and never tell customers that we need to feed our family'sWe dont beg for sales because we have a great product and don't have tooThere was no yelling or insults from me or my company's peopleWe work with the public often and know proper conduct and I would appreciate if this matter is laid to rest
One again I would be happy to send out a gift card for there time
Thanks

Initial Business Response /* (1000, 5, 2015/08/15) */
We are a door to door company with 2 years of experience in dealing with morals and ethics while in the community. We asked to step inside to show our product and were given full permission after we handed out a gift for the prospects time.We do...

leave when we are asked every time.
We offered a sale price for our product and then asked to leave.
There was nothing high pressure about our direct selling method.
We sell commercial grade home maintenance systems to consumers through door to door advertising.
If people cant afford them, we cant sell them.
There are items on sale on shelves in the store all the time.
We were on sale that day and that's why we offered a lower price.
Free Enterprise! America was built on free enterprise and we will continue to do business in surrounding communities with no complaints. After-all, this was the first complaint in two years.

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Address: 3721 County Road 42 W, Burnsville, Minnesota, United States, 55306-4822

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