Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] does not need to investigate this complaint [redacted] wrote the contract for the carI would like to remind him that he is also the person who said I could cancel the two items on the contractHe just hasn’t come thru with the cancellations Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.First off I did not deal with Kip on the trip there so he doesn't have much to offer if any other than being a general managerI drove thru the lot, talked to a Rhinelander Nissan salesman and only then did I go to my bank to get pre-approvedA salesperson on their lot n I discussed vehicleNot sure why I would have to go through several Rhinelander Nissan employees to get a "real" price when there was a sales sign clearly hanging from mirror, which they admit was thereThere is NO WAY a car dealership has $into a $vehicleThey upset I saw the price by their mistake n don't want to make it rightHorrible sales practice and I will share!!!
Regards,
*** ***
We had a sale tag on the Nissan Rogue for $19,This tag was supposed to be on a Nissan Juke right next to it. *** *** drove through the lot and seen the sale tag and went directly to his bank for approval in that amountHe did not come inside and fill out paperwork
regarding the pricing of this vehicle or a trade amount for his trade. The next day he brought up he was pre-approved through his bank and we realized the mistake with the sale tag on this vehicleWe verballized our mistake with him and continued with appraisal of his trade and offered him our cost for the Nissan Rogue which was $23,000.00. He was not happy with the higher price and since nothing was signed by either party we would not sell the vehicle for the lossWe gave him our apology and a great trade figure on his traand he decided not to purchase the vehicleSince that time we have sold the vehicle to another party and have not gotten in a similiar vehicle to offer him.Sincerely,*** ***
General Manager
I am responding to the customer concern of [redacted]. I am working on finding the issue in my system and resolving it for him. When Mr. [redacted] purchased the vehicle there was a different business manager here who has since left the organization and we are trying to pick up all of the pieces that...
he left behind. There are a few things that we have been fixing due to his lack of effort for the customers. I will diligently be working on this and will send you another email today with my findings. Please look for my email later today with what the resolution is for this issue. Thank you! [redacted]General ManagerRhinelander Nissan(715)420-2200
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[redacted] does not need to investigate this complaint. [redacted] wrote the contract for the car. I would like to remind him that he is also the person who said I could cancel the two items on the contract. He just hasn’t come thru with the cancellations.
Regards,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] does not need to investigate this complaint [redacted] wrote the contract for the carI would like to remind him that he is also the person who said I could cancel the two items on the contractHe just hasn’t come thru with the cancellations Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.First off I did not deal with Kip on the trip there so he doesn't have much to offer if any other than being a general managerI drove thru the lot, talked to a Rhinelander Nissan salesman and only then did I go to my bank to get pre-approvedA salesperson on their lot n I discussed vehicleNot sure why I would have to go through several Rhinelander Nissan employees to get a "real" price when there was a sales sign clearly hanging from mirror, which they admit was thereThere is NO WAY a car dealership has $into a $vehicleThey upset I saw the price by their mistake n don't want to make it rightHorrible sales practice and I will share!!!
Regards,
*** ***
We had a sale tag on the Nissan Rogue for $19,This tag was supposed to be on a Nissan Juke right next to it. *** *** drove through the lot and seen the sale tag and went directly to his bank for approval in that amountHe did not come inside and fill out paperwork
regarding the pricing of this vehicle or a trade amount for his trade. The next day he brought up he was pre-approved through his bank and we realized the mistake with the sale tag on this vehicleWe verballized our mistake with him and continued with appraisal of his trade and offered him our cost for the Nissan Rogue which was $23,000.00. He was not happy with the higher price and since nothing was signed by either party we would not sell the vehicle for the lossWe gave him our apology and a great trade figure on his traand he decided not to purchase the vehicleSince that time we have sold the vehicle to another party and have not gotten in a similiar vehicle to offer him.Sincerely,*** ***
General Manager
I am responding to the customer concern of [redacted]. I am working on finding the issue in my system and resolving it for him. When Mr. [redacted] purchased the vehicle there was a different business manager here who has since left the organization and we are trying to pick up all of the pieces that...
he left behind. There are a few things that we have been fixing due to his lack of effort for the customers. I will diligently be working on this and will send you another email today with my findings. Please look for my email later today with what the resolution is for this issue. Thank you! [redacted]General ManagerRhinelander Nissan(715)420-2200
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[redacted] does not need to investigate this complaint. [redacted] wrote the contract for the car. I would like to remind him that he is also the person who said I could cancel the two items on the contract. He just hasn’t come thru with the cancellations.
Regards,
[redacted]