Rhino Asphalt, Paving & Seal Coating

Yes we are aware of the unfortunate drainage issue, as well as the miscthings that the customer has asked forWe have spoken with him sevral times, and have assured him everything will be taken care ofHow ever its summer time, which means we are very busy and cant always be where we are wanted instantlyThis project will be taken care of completly as soon as scheduling will allowWe apologize for any inconvenience caused

Our client agreed by signed contract to provide half up front, and the balance on completionAlso oncluded in the terms of agreement is our company policy, that "in the event of cancellation all monies will be retained by company"During preparetions work was added to the project which would
nearly double the amount of asphalt neededThe budget we had wasn't able to cover the new expense, so we ask for half down on the extra workThe customer refusedHis reasoning was we were too late on the job and we laid one strip of asphalt that looked a little rough, so no goI explained on the mornings we were late was because off site arrangments had to be made in order to proceed on the jobWe did have some issuses with equipment, such as three flats from nails left in the driveway from roofers, but despite some complications we wete set to finish the job on the day we got ran offWe did lay one strip of asphalt that was a little rougher than the rest, but I explained asphalt is porus material and may differ from load to load and would be okay once it curedWe agreed to go over it because the customer demanded itWe completed 2/of the project and only had one day of paving to completeFor the amount of labor and matetial completed the home owner owes us $9,

Asphalt being made from rock, sand, and tar, is naturally a porous surfaceBecause of this there are variations in asphalt that make every finish uniqueAsphalt takes atleast a full year to cure, at which time the finish appears more consistentThe customer did ask that we make some adjustments
to help with water flow (plus other things we were never contracted to do that the customer felt entitled to, all free of charge), I advised that if we put mor asphalt on top, that it would be a seam and would not blend well into the finishThey said, that was okay just make the adjustmentsA few days after I got a call that the patch looks patchyAll this driveway needs is cure time

We have taken the time to look at this driveway several times, and everything is picture perfectThe customer doesnt understand that it takes time, as long as a year, for asphalt to fully cure

THESE WERE TAKEN AFTER HE SAID HE MADE REPAIRS TOO GATE SITE AND GARAGE SITEHE REFUSES TO RETURN AND FIX RIGHT AFTER HE WAS PAIDTHIS IS ALL WE ASK OF HIM WAS TOO DO RIGHT OR GIVE BACK MONEY TOO HAVE DONE RIGHTWE CAN NOT CLOSE GATE AS YOU WILL SEE, AND WE HAVE PETS TOO KEEP INWE HAD TOO SPEND MORE MONEY TOO FIX GARAGE DOOR , SO AS WE COULD SHUT IT, AND LOCK IT BECAUSE OF THE WORK HE HAS DONESO AS YOU WILL SEE HE HAS NOT ADDRESSED THE PROBLEM, AS THE PROBLEM HAS NOTHING TOO WITH DRIVEWAY CURING

We have already responded to thisThis driveway needs some cure timePatches on asphalt always look patchy, I told the home owner this before they had us out

The tar under the garage door needs to be lowered and tapered so water can run away from the garage

Yes we are aware of the unfortunate drainage issue, as well as the miscthings that the customer has asked forWe have spoken with him sevral times, and have assured him everything will be taken care ofHow ever its summer time, which means we are very busy and cant always be where we are wanted
instantlyThis project will be taken care of completly as soon as scheduling will allowWe apologize for any inconvenience caused