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Rhino Works Foundation Repair Services, Inc.

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Reviews Rhino Works Foundation Repair Services, Inc.

Rhino Works Foundation Repair Services, Inc. Reviews (4)

We did not lie about us not having insuranceWe told you and Randy (Director of public works) about our issue with the insurance agentThey had not let us know of the new charges on our policy and we were not aware of thatThe lie here is that Heathfield is not your primary residence and we know this because we had also done work previously for youFor that reason is that you contacted us for this job because you have seen our workThis residence was also not livable even before we started the work$17,was to much for a water pipe and that is why we decided to get a lawyer because the city was demanding more money than its real costThe pipes value is $8,and the rest was nothing but ridiculous feesFor example for them to use their own tools and machinery to fix their own pipeWe never walked away from youWe never receive a penny from you when we started the workOn the contract states that half of the payment is due when the described work beginsThe balance is due upon completion of the workEven after we had started you kept staling the payment

Complaint: ***
I am rejecting this response because: I say Fraudulent because I was informed that you had InsuranceWhich was a BLATANT lieIn the event you had insurance we would not be in this place at allWe are not flipping this home this is our Homestead Property(Primary Residence) Which we cannot move into per the city until your mess is resolved which is over $17,in damages from the Public Works DepartmentYou tried working with city are you Serious their are over $17,in damages and you offered them $8,what fool would take thatThey even offered you a payment arrangement and you refusedSo here I am with a house that I cannot move intoAnd all you can say is that your sorry!! With no plan on how to fix this nothing. I am not trying to make you guys look badYOU are a bad companyNo good and accountable company would cause $17,in damage and than WALK AWAY!!Regards,
*** ***

Complaint: [redacted]
I am rejecting this response because:[redacted], Bottom line all I want is to move into my house. Get the foundation work done and have no issues with the city. Until we get this resolved we are going to have issues.  
Regards,
[redacted]

Dear Mr. [redacted]We understand your situation for which you are frustrated and tried to make us look bad, but exaggerating things will make everything more difficult. The property of Heathfield at Universal City has been vacant for 2 years and was ready to be flipped. The house was in no...

condition to sustain a family living there. There is no reason for you and your family needing to get a hotel. We are not a fraudulent company. We have done many jobs throughout many years and have proof. We are sorry that your flip didn't go as you had planned because of the water pipe that was never supposed to be there. The pipe was supposed to run on the outside of the property. We tried to work with the city but instead the city denied out offer of help.

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Address: ----, San Antonio, Texas, United States, 78207

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