Rhmnya Corp.

From: Rakesh< [redacted] @***.com>Date: Fri, Dec 8, at 12:PMSubject: [redacted] Motel Complaint InformationTo: [redacted] @myRevdex.com.orgTo whomsoever it may concern, I Rakesh P [redacted] from [redacted] Motel Media, PAI would like to let you know that [redacted] stayed at the [redacted] Motel and has a complaint about getting refund but we have a sign that says clearly that there is NO refund policyShe basically is asking for a refund because her boyfriend was arrestedThe amount that she stated of $does not even match our priceThe complaint ID no is [redacted] ( [redacted] )I also have attached the forms belowThank you for your concern and if you have any questions and concerns please send us an email at [redacted] @***.com.Thank youRakesh P***

From: Rakesh<[redacted].com>Date: Fri, Dec 8, 2017 at 12:43 PMSubject: [redacted] Motel Complaint InformationTo: [redacted]@myRevdex.com.orgTo whomsoever it may concern,     I Rakesh P[redacted] from [redacted] Motel Media, PA. I would like to let you know that [redacted] stayed at...

the [redacted] Motel and has a complaint about getting refund but we have a sign that says clearly that there is NO refund policy. She basically is asking for a refund because her boyfriend was arrested. The amount that she stated of $148.56 does not even match our price. The complaint ID no is [redacted]). I also have attached the forms below. Thank you for your concern and if you have any questions and concerns please send us an email at [redacted].com.Thank youRakesh P[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
I rented the room for a weekly rate of $260 that I paid cash for. We checked in Wednesday afternoon, he was picked up there Friday and I stayed until Saturday at 11am. my boyfriend was arrested for false charges that were dropped. I went down and spoke to the manager working and explained the situation and that I paid for the week. I also told him, because it’s a sketchy place, [redacted] it and ask any local, there has been issues of drugs and prostitution there, so I was afraid to stay there alone by myself. The man did say that they did not do refunds but he would give me a credit for the remainder of the week which was 4 nights (which would be about $148.00, $260/7=$37.43 per night, and the place isn’t even worth that. He said he could not give me a refund but he would honor me a credit for the remainder of the week, 4 nights (4 nights is $148.00) I checked out at 11 am as instructed to receive the credit. When I went into the office Saturday morning to check out and get a slip for the credit, the man totally changed his story, he was actually mad that a marshal and police were there on his property and told me “that wasn’t cool at all we don’t like that” and at that point he went back on his word from what he promised me the day before and told me he would not give me a credit for the 4 nights. A business should not tell a customer something then go back on it. He said he would work with me and give me credit. He doesn’t want to do that so he should give me the refund since he lied me. I would take the credit but he was very angry and I would t feel comfortable staying there after his attitude. Businesses can not just do whatever they want, tell you one thing then go back on it. That’s wrong. It’s not illegal for the cops to be there expecially when the charges were false and dropped so there was no reason he had to be so angry the next day and go back on his agreement with me. It’s not professional at all. 
Regards,
[redacted]