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Rhode Island Counseling Associates

1150 Reservoir Ave Ste 203, Cranston, Rhode Island, United States, 02920-6043

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Rhode Island Counseling Associates Reviews (%countItem)

Jun 09, 2020

Spoke to this company in regards to my wife listed on the complaint as well for a backlog of billing issues where they let a year basically go by, and now want money owed from what insurance didn’t cover.

They are billing her 157.77 statement number *** statement date was may 10 2020 yet it’s now also June 8 as well.

The woman in billing I spoke to on Friday June 5, I explained to her that the co-owner Of the company had agreed as I was in the room multiple times that he would write off the balance. As she couldn’t keep paying and would have seeker another individual. He was ok with writing it off and the woman in billing that I took a screenshot of her calling me on Friday at roughly 10:30 am said that this 157.77 balance was all set. They were going to write it off. Now today she’s got a bill for the same amount with more dates included. So what’s going on? I want a bill sent to her showing the balance is zero as that’s what I was told on Friday.

Rhode Island Counseling Associates Response time Jun 09, 2020

I spoke with the patient's husband on 6/5/20 and the bill was adjusted off that day. The 2nd bill received was a duplicate sent in error, I apologize. Please see attached bill showing this balance has been written off.

Customer Response time Jun 09, 2020

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***. I understand that by choosing to accept the business response that my complaint will be closed as resolved.


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Address: 1150 Reservoir Ave Ste 203, Cranston, Rhode Island, United States, 02920-6043


+1 (401) 259-0340
+1 (401) 259-0208
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