RIA Financial Services

To Whom It May Concern:We are in receipt with complaint filed with the Revdex.com regarding the below referenced money transfer.We would like to inform you that our investigation concerning the complaint submitted regarding the above referenced money transfer has concludedThe complaint noted that Ria Financial Services (“Ria”) unreasonably rejected the Consumer’s transactionOur investigation has determined this to be an invalid claim.After placing a money transfer with Ria Financial Services the transaction is subject to terms and conditions of Ria Financial ServicesTerms and Conditions can be found on your receipt and at http://www.riafinancial.com/global/terms-and-conditions/us.aspxVia our Terms and Conditions Ria reserves the right, to: (i) reject a proposed money transfer; (ii) limit the amount of a money transfer; (iii) require additional information to complete a money transfer; and/or (iv) take reasonable measures with respect to a money transfer in an effort to comply with applicable laws and regulations.As a statutory obligation via The Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act, (USA PATRIOT Act), we must prevent money laundering, terrorist financing and fraudCES have built enhanced technology into our computerized transaction monitoring system (TMS) to assist in the identification and prevention of money laundering, terrorist financing and fraudThe system has “real time” prevention and “post-monitoring” capabilitiesEach transaction that is logged by the TMS is analyzed by a Transaction Reviewer to determine whether it merits full investigation and reportingThe transaction triggered a manual Fraud and Money Laundering prevention review, which resulted in a full compliance investigationUnfortunately, the transaction did not meet or pass our review for compliance reasonsIt was discovered the Consumer’s purpose of the transaction merited activity associated with a common Consumer scamTo prevent the Consumer from becoming a victim of such scam we rejected the transaction.Contingent to any new pertinent information provided, we would be pleased to reconsider our decision.We regret that as a result of our policies that the consumer could not have a more satisfactory customer experiencePlease do not hesitate to contact the Compliance Department – Resolution of Complaints via telephone at (844) 698-or via email at [email protected] should you have any further.Sincerely, [redacted] VP, Compliance Officer

Please see the attached pdf of our Response Letter to Complaint [redacted] Dear Ms***:We are in receipt of the complaint filed with the Revdex.com regarding our servicesWe are proud to be theremittance transfer provider of your choice when you send money abroad to family and loved onesYour experience as acustomer is of utmost importance to us, and we hold your inquiry with the highest regard.We would like to inform you that our investigation concerning the complaint you submitted regarding your money transferhas concludedThe complaint noted that Ria Financial Services, failed to issue you a refundOur investigation hasdetermined this to be an invalid claim.Per our policy, which is reflected on your receipt; you can cancel for a full refund within minutes of payment, unless thefunds have been picked up or depositedFurthermore, per our Terms and Conditions if you instruct us to pay a moneytransfer to a designated recipient and later request that we stop the payment of such transaction, we will need to check firstwith the paying agent to determine if the money transfer has been paid to the recipient.Our records show that you contacted our Customer Services Department on October 12, to inform that funds have notbeen deposited into the beneficiary’s accountWe contacted the Correspondent to request status of transaction;Correspondent informed that the transaction was successfully deposited into the beneficiary’s account on October 12, 2016.Please see the attachment Proof of PaymentOn October 19, you request a refund for transaction, however we wereunable to assist you since your money transfer has been paid outOn October 21, you request to recall the funds sincethe funds were not needed any moreSince the funds have been deposited into the beneficiary bank account, we are not ableto request to recall the fund, only the beneficiary can provide you with the funds.Since customer satisfaction is something that we take very seriously and would never compromise under any circumstances; asan extra measure to our unconditional commitment to customer satisfaction, we have been actively assisting you in placing arequest with the beneficiary’s bank to recall the funds that were depositedIt was informed by Correspondent that there is afee to assist you with your request to recall the funds.Based upon our investigation into Ms [redacted] complaint, we have determined that Ria Financial Services did everything underits control and followed all protocols in the handling of this transactionThat is, if you instruct us to pay a money transfer tobeneficiary and later request that we stop the payment of such transaction, we will need to check first with the paying agent todetermine if the money transfer has been paid to the recipientYou may cancel for a full refund of payment, unless the fundshave been picked up or deposited.Contingent to any new pertinent information provided, we would be pleased to reconsider our decision.We sincerely appreciate the opportunity to serve your needs for international payments and thank you for choosing RiaFinancial ServicesPlease do not hesitate to contact our Compliance Department – Resolution of Complaints via mail at [redacted] or via email at [redacted] should you have any furtherquestions or concerns.Sincerely, [redacted] VP, Compliance Officer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I didn't received any gift-card on or after Jan 27th When I called customer service and explained my situation they have no clue what is this aboutalso in the mean time I found same issue happening with other two referrals I did and I get the same response from customer service saying they didn't followed the procedureI am ready to get confirmation from those person saying that they heard RIA from me for first time and they registered in RIA from my email referenceHere are the id's [redacted] - Customer service confirmed he didn't following my link [redacted] - still in investigationThis is really frustrating for me to follow up on referrals, despite of encouraging my friends to register in RIA and make transactions diverting them from existing money transfer websites Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved[redacted] I will wait for the Company to actually send me the check in the mail within weeks until then I considered it not a closed mattter Regards, [redacted]

Dear Mr [redacted] :Thank you for contacting Ria Financial Services regarding your recent money transfer transactionWe are proud to be theremittance transfer provider of your choice when you send money abroad to family and loved onesYour experience as acustomer is of utmost importance to us, and we hold your complaint with the highest regard.We would like to inform you that our investigation concerning the complaint you submitted regarding your money transfer [redacted] that was requested on December 24th, 2015, has concludedYour complaint noted that Ria Financial Services(“Ria”) performed deceptive practices by failing to disclose terms and conditions regarding sending transfers to a business.Our investigation has determined this to be an invalid claimYour complaint also noted that Ria discriminates against paymentmethod (credit card vsdebit card) when sending a transactionsOur investigation has determined this to be an invalid claim.During your money transfer transaction and when establishing a www.riamoneytransfer.com account, you were advise via ourterms and conditions that “our service is offered exclusively for the personal money transfer needs of usersAny other use orattempted use of the service for commercial purposes, promotion of products and services, or other such purposes, directly orindirectly, by you or by a third party is prohibited” (Attachment A)In addition, our terms and conditions are made availableprior to submitting payment for a transaction at the bottom of every page of www.riamoneytransfer.com (Attachment B) acustomer visits for his/her money transfer transactionsRia clearly warns and discloses multiple times during a Customer’svisit on www.riamoneytransfer.com that our services are for personal money transfer needs.Ria does charges a higher fee for processing payments via credit card as opposed to debit card, as Ria is personally charged ahigher fee to process such credit card paymentHowever, Ria chooses to pass the savings on to the Customer for using adebit card, and thus charges a lower feeTherefore, we do not discriminate against various payment methodsFurthermore,during your money transfer transaction and prior to sending your transfer, you were provided an opportunity to calculate thefees associated with your payment method for your transaction (Attachment C)In addition, our procedures on how to SendMoney Online (Attachment D) and are Frequently Asked Questions (Attachment E) clearly states that the different paymentmethod types may affect the cost of your transferRia clearly informs Customer’s that a payment method type may affect thecost of your transfers.We sincerely appreciate the opportunity to serve your needs for international payments and thank you for choosing RiaFinancial ServicesPlease do not hesitate to contact the Compliance Department – Resolution of Complaints via telephone at(562) 345-or via email at [email protected] should you have any further questions or concerns.Sincerely, [redacted] Vice President – Compliance Officer

Dear Mr [redacted] :Thank you for contacting Ria Financial Services regarding your recent money transfer transaction We are proud to be the remittance transfer provider of your choice when you send money abroad to family and loved ones Your experience as a customer is of utmost importance to us, and we hold your complaint with the highest regard We would like to inform you that our investigation concerning the complaint you submitted regarding your money transfer [redacted] that was requested on July 28th, in the amount of $2000.00, has concludedYour complaint noted that Ria performed deceptive practices by requesting sensitive information for validation purposes for a money transfer that was ultimately denied for no reason Our investigation has determined this to be an invalid claim Ria uses Accertify Inc., a third party provider, for fraud prevention and payment gateway solutions Your money transfer payment was rejected by Accertify Incdue to prevention measure such as possible fraud activity While placing your money transfer order, you did not list your full name, your email address was not verifable and lastly your order was placed out of a high risk IP address Because of these three reason, unfortunately Accertify Increjected your payment, as a preventive fraud measure In an effort to validate your payment, Accertify Increquested for you to submit validation documentation, which they have not received to this date In order for you to send future money transfers via Ria Financial Services, we advise for you to send and confirm receipt of the requested documentation to Accertify Inc Accertify Inccan be contact via telephone at (844) 278- Since Accertify Inchas not received any sensitive validation information from you, your information does not exist on Accertify Inc., or Ria’s servers Thus such information can not be deleted, scrubbed, or remove per your request Again for more information to prevent future transactions from beign rejected, please contact Accertify Inc, our third party payment processor at (844) 278- We sincerely appreciate the opportunity to serve your needs for international payments and thank you for choosing Ria Financial ServicesPlease do not hesitate to contact the Compliance Department – Resolution of Complaints via telephone at (562) 345-or via email at [email protected] should you have any further questions or concerns Sincerely, [redacted] Vice President – Compliance Officer

January 23, Re: Consumer Compliant Dear Valued Customer: Thank you for contacting Ria Financial Services regarding your recent money transfer transactionWe are proud to be the remittance transfer provider of your choice when you send money abroad to family and loved ones Your experience as a customer is of utmost importance to us, and we hold your complaint with the highest regard We would like to inform you that our investigation concerning the complaint you submitted regarding your money transfer has concludedYour complaint noted that you did not receive a timely response to the status of the changes you made to the transaction Our investigation has revealed the transaction was canceled on January 19th and the transaction amount plus the fee were reimbursed to you without an explanation We sincerely apologize for any inconvenience this error may have caused As a courtesy we would like to waive the fee for your next money transferOn your next visit, please use the following code to wave the fee: Enter code We sincerely appreciate the opportunity to serve your needs for international payments and thank you for choosing Ria Financial ServicesAs the consumer you have the right to request the documents on which we relied on in making our determinationPlease do not hesitate to contact the Compliance Department – Resolution of Complaints via telephone at (562) 345-or via email at [email protected] should you have any further questions or concerns Sincerely, *** [redacted] Vice President – Compliance Officer CONTINENTAL EXCHANGE SOLUTIONS, INC A Euronet Worldwide Company

Dear [redacted] ***:Thank you for contacting Ria Financial Services regarding your recent money transfer transactionWe are proud to be theremittance transfer provider of your choice when you send money abroad to family and loved onesYour experience as acustomer is of utmost importance to us, and we hold your complaint with the highest regard.We would like to inform you that our investigation concerning the complaint you submitted regarding your money transfer [redacted] that was requested on December 16th, 2015, has concludedYour complaint noted that Ria Financial Services(“Ria”) performed deceptive practices by failing to disclose terms and conditions regarding sending transfers to a business.Our investigation has determined this to be an invalid claimYour complaint also noted that an Agent of Ria, [redacted] of [redacted] , provided you with poor customer serviceofferOur investigation has encouraged additional customer servicereviews and training.During your money transfer transaction and when establishing a www.riamoneytransfer.com account, you were advise via ourterms and conditions that “our service is offered exclusively for the personal money transfer needs of usersAny other use orattempted use of the service for commercial purposes, promotion of products and services, or other such purposes, directly orindirectly, by you or by a third party is prohibited” (Attachment A)In addition, our terms and conditions are made availableprior to submitting payment for a transaction at the bottom of every page of www.riamoneytransfer.com (Attachment B) acustomer visits for his/her money transfer transactionsRia clearly warns and discloses multiple times during a Customer’svisit on www.riamoneytransfer.com that our services are for personal money transfer needs.At Ria, customer satisfaction is something that we take very seriously and would never compromise under any circumstances.As an extra measure to our unconditional commitment to customer satisfaction, we decided to forward your complaint to [redacted] , [redacted] ’s employer and a third party service providerWe encourage that [redacted] review the recording of yourinteraction with [redacted] and further train him/herThese precautions will ensure that such errors will not happen again in thefutureThis would not have been possible without you drawing our attention to your caseWe take this opportunity to thankyou for your feedback which allows us to serve you and other customers better.We sincerely appreciate the opportunity to serve your needs for international payments and thank you for choosing RiaFinancial ServicesPlease do not hesitate to contact the Compliance Department – Resolution of Complaints via telephone at(562) 345-or via email at [email protected] should you have any further questions or concerns[redacted] Vice President – Compliance Officer

To Whom It May Concern:We are in receipt of the complaint filed with the Revdex.com about the above-mentioned transaction.We would like to inform you that our investigation concerning the complaint the Consumer submitted regarding the abovemoney transfer has concludedThe complaint noted that Ria Financial Services (“Ria”), failed to issue the Consumer a refund.Our investigation has determined that that no error occurred while processing the refund request.In reference to your money transfers we would like to inform you, while placing a money transfer with Ria the transactionsbecome subject to terms and conditions of Ria Financial ServicesTerms and Conditions can be found athttp://www.riafinancial.com/global/terms-and-conditions/us.aspxVia our Terms and Conditions Ria reserves the right, inits sole discretion to reject a proposed Money TransferAs per our protocol, the above money transfer was immediatelyrejected due to prevention measures and was funds were reverse to your debit/credit bank account.As a result of the rejection Ria never charged you for the rejected transactionWhen the Consumer placed the transaction, anauthorization hold was placedThis is a common bank practice handling credit/debit card transaction to ensure sufficientfunds and account authenticityAn authorization hold (also card authorization, preauthorization, or preauth) is the practicewithin the banking industry of authorizing electronic transactions done with a debit card or credit card and holding this***nce as unavailable either until the merchant clears the transaction (also called settlement), or the hold "falls off”Debitand credit card authorization holds can fall off the account (thus rendering the ***nce available again) anywhere from 1–30days after the transaction date depending on the bank's policyIf the Consumer needs help speeding up the process, theConsumer can contact the issuing bank of his/her debit/credit card and speak to managementOr if the Consumer still feelsPage of 2that Ria Financial Services did charge for the rejected transaction, please have the Consumer provide a bank statement inwhich the charges reflect on.We sincerely appreciate the opportunity to serve your needs for international payments and thank you for choosing RiaFinancial ServicesPlease do not hesitate to contact our Compliance Department – Resolution of Complaints via mail at 6565Knott Avenue, Buena Park CA or via email at [email protected] should you have any furtherquestions or concerns.Sincerely, [redacted] Vice President – Compliance Officer

Dear Revdex.com:We are in receipt of the complaint submitted through office by [redacted] A [redacted] on December 2, regarding a money transfer sent on November 25, for $(87,NGN)Ms [redacted] 's complaint states that sherequested a refund and as of December 2, 2014, she had not received the refundOur records indicate that Ms [redacted] 'sMaster Card was credited for $on November 28, We have concluded our investigation and find no error has occurredAs such, we consider this matter to be closedWe'd like to thank Ms [redacted] for choosing [redacted] Financial Services; we sincerely appreciate the opportunity to service hisneeds for international paymentsPlease do not hesitate to contact me via telephone at [redacted] or via email at [redacted] should you have any further questions or concernsSincerely,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Dear [redacted] :Thank you for contacting Ria Financial Services regarding your recent money transfer transactionWe are proud to be theremittance transfer provider of your choice when you send money abroad to family and loved onesYour experience as a customeris of utmost importance to us, and we hold your complaint with the highest regard.We would like to inform you that our investigation concerning the complaint you submitted regarding your money transfer servicerefer a friend promotion, has concludedYour complaint noted that Ria failed to honor a refer a friend promotional offerOurinvestigation has determined this to be a valid claim.We have reviewed the referral that you made in July and confirmed that your friend did complete a paid money transfer afteryou sent the referralWe have communicated with you via email to issue an apology and explain why the referral was delayedThe$gift card associated with this referral has been sent to your email address as wellWe apologize for any inconvenience this mayhave caused.Further, in the hope that you will choose Ria for your future payment needs, we would like to waive the fee for your nextmoney transferOn your next two visits, please simply use the following codes to waive the fee*: [redacted] We sincerely appreciate the opportunity to serve your needs for international payments and thank you for choosing Ria FinancialServicesPlease do not hesitate to contact the Compliance Department – Resolution of Complaints via telephone at (562) 345-2100or via email at [email protected] should you have any further questions or concerns.Sincerely, [redacted] Vice President – Compliance Officer

We are in receipt of the complaint filed with the Revdex.com regarding the above references money transferWewould like to inform you that our investigation concerning the complaint has concludedThe complaint noted that RiaFinancial Services failed to timely deliver your transaction It has been noted that we failed to make your funds availabile byApril 10th, 2016, the disclosed date of availableYour transaction was successfully paid out and made available a day later onApril 11th, Such delay was a result of an Automated Clearing House (ACH) delayWe deeply apologize for anyinconvenience this error may have caused you and your beneficiary.As a courtesy for the error on our part, we would like to refund the $fee incurred on your money transferEnclosedplease find a refund check for the fees you incurred.We sincerely appreciate the opportunity to serve your needs for international payments and thank you for choosing RiaFinancial ServicesPlease do not hesitate to contact the Compliance Department – Resolution of Complaints via mail atKnott Avenue, Buena Park CA 90620, via electronic mail at [email protected] or viatelephone at(844) 698- [redacted] should you have any further questions or concerns

Dear [redacted] ***:We are in receipt of the review you made with the Revdex.com regarding your money transfer.We would like to inform you that our investigation concerning the complaint has concludedYour complaint noted that RiaFinancial Services “Ria”, failed to deposit your money to the appropriate bank accountOur investigation has determined thatthis is in invalid claim.While placing the money transfer, you were provided with a Pre-Order Confirmation receiptThe Pre-Order Confirmationreceipt referenced your transaction details including the Beneficiary details and bank account numberThe Pre-OrderConfirmation receipt allowed you an opportunity to review the details of your transaction including the bank account numberin which the funds will be deposited in and elect to move forward with the money transactionYou had elected to moveforward in submitted the money transfer.Additionally after placing the money transfer, you were provided a receiptThe receipt also included details of the transactionincluding the Beneficiary’s bank account numberPlease see Attachment A, of your receipt which includes your signatureacknowledgment.At any point of your transaction but prior to it being payout to the beneficiary, you were provided multiple opportunities tocancel or modify the transaction for any reasonOur records show that you did not contact our customer service to correctthe Beneficiary bank account number.Based on the above reasons, we have determined that Ria did not fail to deposit your money to the appropriate bank depositaccount, but instead we deposited the money into the account number that was directly provided by youWe have determinedthat Ria did everything under its control and followed all protocols in the handling your transactionWe sincerely regret theinconvenience this may have caused youHowever, we are not able to refund or exchange your transaction.Lastly, at Ria, customer satisfaction is something that we take very seriously and would never compromise under anycircumstancesAs an extra measure to our unconditional commitment to customer satisfaction, we have been actively and willcontinue to assist you in placing a request with the beneficiary’s bank to recall the funds that were deposited in the incorrectaccount you providedSince the funds of the transaction belong to you, we are not able to request to recall the fund, only theowner can.We have advised you that a Letter of Indemnity will need to be submitted to the Beneficiary’s bankHowever if theBeneficiary’s bank may not honor the Letter of Indemnity, you will need to work with the Beneficiary to reclaim the funds asyou provided incorrect information to facilitate the orderWe have been assisting you in submitting a Letter of Indemnityhowever we are still pending required information from you, such as the beneficiary branch location.Contingent to any new pertinent information you provide, we would be pleased to reconsider our decision.Please do not hesitate to contact the Compliance Department – Resolution of Complaints via telephone at (844) 698-or viaemail at [email protected] should you have any further questions or concerns.Sincerely, [redacted] Vice President – Compliance Officer

Thank youThe complaint has been resolvedNo further action from Revdex.com needed [redacted]

Dear Ms [redacted] :Thank you for contacting [redacted] Financial Services regarding your recent money transfer transactionWe are proud to be the remittance transfer provider of your choice when you send money abroad to family and loved onesYour experience as a customer is of utmost importance to us, and we hold your complaint with the highest regard.We would like to inform you that our investigation concerning the complaint you submitted regarding your money transfer [redacted] that was requested on September 1st, in the amount of $700.00, has concludedYour complaint noted that [redacted] performed deceptive practices by failing to disclose fees your recipient occurredOur investigation has determined this to be an invalid claimYour complaint also noted that [redacted] failed to honor a refer a friend promotional offerOur investigation has determined this to be an invalid claim.Your money transfer [redacted] was sent to ColombiaIn 2002, Colombian Tax regulation established a tax for Financial Transactions (Debit Tax - [redacted] a los Movimientos Financieros)Colombia is a jurisdiction that collects a percent tax on all debited transaction[redacted] Financial Services via it receipts and pre-order confirmation page (see Attachment A), discloses to all Customer that there is a possibility for fees to be deducted on the receiving endThe disclosure reads “Recipient may receive less due to fees charged by the recipient’s bank and foreign taxes”Since [redacted] disclosed via your pre-order confirmation page and receipt that the recipient may accrued fees, we have determine that we did not perform deceptive practices by failing to disclose fees your recipient occurred.Our records show that in July both you and Mr [redacted] referred a friend and each were rewarded a $gift cardIn September you referred a friend via our double rewards offer and were rewarded a $gift cardCollectively, you and Mr [redacted] were entitled to and rewarded $in gift cardsTherefore, [redacted] did not fail to honor a promotional offerHowever in good faith, we have issued you an additional $gift card, which you should receive directly from our gift card providerWe sincerely appreciate the opportunity to serve your needs for international payments and thank you for choosing [redacted] Financial ServicesPlease do not hesitate to contact the Compliance Department – Resolution of Complaints via telephone at (562) 345-or via email at complianceresolution@***financial.com should you have any further questions or concerns.Sincerely, [redacted] Vice President – Compliance Officercc: Revdex.com of San Diego, Orange & Impe***l CountiesEnclosures: APre Order Confirmation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below They are not referencing a transfer that is part of this complaintThere answer is fabricatedTransaction amount were $and $and were charged by RIAI don't know there was no [redacted] to [redacted] transfer but it is disturbing that they would state that The response did not even address the issue of the complaint They refunded nothing They are addressing nothing They are attempting to defame me however which only makes me believe even more that they are facilitating fraud transfers an scamming Regards, [redacted]

Dear Revdex.com,We are currently investigating this complaint and will provide our response no later than 9/11/15.Thank you very much.Best regards, [redacted] ***

Dear [redacted] ***:We are in receipt of the complaint filed with the Revdex.com regarding our servicesWe are proud to be theremittance transfer provider of your choice when you send money abroad to family and loved onesYour experience as acustomer is of utmost importance to us, and we hold your inquiry with the highest regard.We would like to inform you that our investigation concerning the complaints you submitted regarding your money transfershas concludedThe complaint noted that Ria Financial Services, failed to issue you a refundOur investigation hasdetermined that no error occurred while processing your refund request.Per our policy, which is reflected on your receipts (see Attachment A); you can cancel for a full refund within days ofpayment, unless the funds have been picked up or depositedFurthermore, per the Terms and Conditions (see Attachment B)you consented to via www.riamoneytransfer.com, if you instruct us to pay a money transfer to a designated recipient and laterrequest that we stop the payment of such transaction, we will need to check first with the paying agent to determine if themoney transfer has been paid to the recipientIf we can confirm that payment has not been made, the money transfer will becancelled and we will refund the amount of the money transfer, including the service charge.Ria issued the refund on January 22th, Therefore, [redacted] acted in accordance to our policies and federal regulations, inwhich we have ten days to issue a refund, when a customer expresses his or her wish to cancel his or her transaction and canconfirm payment has not been madeHowever, once a refund is issued, it can take 2-days before it reflects on thecustomer’s account depending on which he or she banks withThis refund delivery delay is taken into consideration bygoverning regulations which state that the requirement to refund funds to a sender does not require a provider to ensure that arefund is delivered to a sender within ten business days after receiving the sender's request to cancel the remittance transfer,since credit takes several days to appear due to bank/card processing systems.We sincerely appreciate the opportunity to serve your needs for international payments and thank you for choosing RiaFinancial ServicesPlease do not hesitate to contact our Compliance Department – Resolution of Complaints via mail at 6565Knott Avenue, Buena Park CA or via email at [email protected] should you have any furtherquestions or concerns.Sincerely, [redacted] VP, Compliance Officer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***