MS [redacted] changed her mind on the siding on her garage when the siding was already started on the contract she signed I installed the siding she picked outshe said did not like the style of the siding now that she can visually see it on the garageI explained that it would cost more for the dutch lap siding that she wantedand I will check material suppliers when it is available when I received the answer of the 21/weeks on the time frame for the material and the amount I explained this to Ms [redacted] I also explained that I have to move on to other projectsand come back when I'm finishedshe agreedshe also agreed to the extra amount In the mean time I installed and trimed out a new service door in her garageshe did not pay me for this/ and she did not pay the remaining amount for the new sidingI am more then willing to complete the projectshe has to sign the contract for the new door installed and the siding material before I move forward on this project If I do not have a signed contract im not protecting myselfI have called the [redacted] s several timesand left messages explaining thisThank you P.HExterior
[redacted] was always on time and worked with me every step of the way He replaced my windows, roof, gutters, soffits, and did some siding too It looked great and has for years I would definately recommend him to other home owners in the area
The inspector will be at the [redacted] house in the next couple daysAnd I will have all the correct information for you Thank You [redacted] P.HExterior design [redacted]
I'm responding back from the complaint from the Hojonki's .who's roof I installed in I have on file on my computerA year labor warranty on the roof .I would be more then happy to forward to you .please give me some time to dig that upSince its been years since I installed the roof.I have to locate this But I can tell you that since the Hojnacki's have contacted me in May I have been in constant communication with themAs well as went with another contractor to inspect the roof leakBoth me and the other contractor found the leak comeing from there year old skylight.the seal had failed on it.and there was also a small holePossibly caused by hail damageI offered that day we were out thereTo replace the skylightFor a fee of courseShe refusedAnd wanted free work out itShe also in a letter sent to me.admits I told her back in .she should replace the skylightThey declinedBecause at that time nothing was wrong with itI will send pictures of everthing to the Revdex.com to back this all upI also have several reputable roofing contractors who have a A+rating with the Revdex.com .look at all the pictures that were taken.and they all agree .the leak was caused by the skylight Any roof that was installed incorrectlyWould not take years to leak I'm very dissapointed thay the Hojnacki's are trying to shake me down for $17,for something I'm not responsible for...and considering .I only charged them $10,back in 2009.this to me is a rediculous situationEspecially since I have made good effort to help them out.way after there labor warranty was expired Thank you P.H.Exterior design
In the summer of PH Exteriors resided our house This included wrapping all the windows, putting up the soffits & fascia, and replacing the front porch light They did the work in the timeline and for the price we were quoted (no surprises or delays) The results are great The siding is straight, everything lines up as it should Now a few years later the siding still looks great and hasn’t deteriorated or faded in any way Having Paul and his team work on our house was a good professional experience and a great value
Have been waiting for a day job completion since last September.Our check was cashed but the work not doneRepeated...and I do mean REPEATED calls, texts and EXCUSESTwo and three excuses per weekWill not ever use againAll hat, no cattle
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[I have attached invoices from the contractor who replaced our roofWe also had an independent engineering inspector come out to review the damages, and he concurs with J & B ConstructionI can forward that report as wellPaul Hanson has already seen that report as it was provided to his insurance carrierThis form only allows for attachments, that is why the inspector report is not attachedThe roof needed to be replaced because of improper installation of the roof in by PH Exterior and replacement of the roof at that time not being installed per manufacturer specificationsThe skylight was not the problem as MrHanson is trying to sayI can provide a copy of the inspector report and photos that he took as well as measurements he took showing the shingles not staggered properly according to GAF specificationsWe have over $20,damage to our home, both inside and out because of the work done by P H ExteriorWe had rotted wet roof boards in our attic, none of this was ever inspected by P H ExteriorHe only took photos of the concaving roof boards on one area of the roofThat does not give the complete story of the problemThere were many soft roof boards over several areas of our home We have inside damage to several rooms in our home as a result of thatWe feel that P H Exterior/ Paul Hanson should be held accountable to pay for all the damages caused to our home because of the workmanship done in Regards,
*** ***
When the widows were delivered the day before installationI received a call from [redacted] that early evening
"">
She stated that all the windows delivered were wrong.I have never had that problem from my supplierSo naturally I was trying to explain its the correct order of windows at [redacted] homeIt was clear that she was not going to be satisfied unless I came out that evening and not the morning of planned installation,
After a long day of work for meAll I said was fine ill drop everything at this moment and come to your home at this very momentWhen I arrived to her homeIooked at and measured her windowsAnd out of windows were incorrectMY Supplier has never done that beforeBut people are humanEspecially with this busy yearSo I apologized
I called my supplier and explained the situationThey apologizedAnd put the correct order for the INCORRECT WINDOWS INIn the mean time we installed the other windows and patio door,
during the insatll [redacted] had a change of mind with the front windows she orderedAnd figured since we had to come back any ways.she was willing to pay extra for her change of mindI stated that it might take a little bit longer for the order thenAnd I have to start a new project after we finish up hereAnd come back when the order is inAnd my other job is completeWith rain that we had set me backAnd falling behind on my datesIs why I understand her frustrationI would be toThe New order of windows were delivered.this Monday the 29th of SeptemberAND IF Alyssa alows me to do the rest of the install that would be greatTHANK YOU
[redacted]
Beware! Check out the Complaints posted on Revdex.com and reviews on Angie's List. The guy running this business is a scam artist. Prompt and communicative on the front end- until he receives your down payment to purchase "materials". Obviously, this guy has a cash flow problems. What was to be a 2 day project to being within a few days of the contract has turned into 3 weeks of excuses, with the materials needed to complete the project still not on site. Do not trust this guy and any representations he makes. Most importantly, do not provide any money up front for any project.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
We are seeking a refund of our deposit less the value of the the remaining materials. The small portion of work that was done was not done properly in compliance with manufacturer's standards to ensure a valid warranty from the manufacturer.
Regards,
[redacted]
[redacted] was always on time and worked with me every step of the way. He replaced my windows, roof, gutters, soffits, and did some siding too. It looked great and has for years. I would definately recommend him to other home owners in the area.
I'm responding back from the complaint from the Hojonki's .who's roof I installed in 2009.
I have on file on my computer. A 2 year labor warranty on the roof .I would be more then happy to forward to you .please give me some time to dig that up. Since its been 7 years since I...
installed the roof.I have to locate this
But I can tell you that since the Hojnacki's have contacted me in May 2016. I have been in constant communication with them. As well as went with another contractor to inspect the roof leak. Both me and the other contractor found the leak comeing from there 30 year old skylight. .the seal had failed on it.and there was also a small hole. Possibly caused by hail damage. I offered that day we were out there. To replace the skylight. For a fee of course. She refused. And wanted free work out it. She also in a letter sent to me.admits I told her back in 2009 .she should replace the skylight. They declined. Because at that time nothing was wrong with it. I will send pictures of everthing to the Revdex.com to back this all up. I also have several reputable roofing contractors who have a A+rating with the Revdex.com .look at all the pictures that were taken.and they all agree .the leak was caused by the skylight . Any roof that was installed incorrectly. Would not take 7 years to leak.
I'm very dissapointed thay the Hojnacki's are trying to shake me down for $17,500.00 for something I'm not responsible for...and considering .I only charged them $10,200.00 back in 2009.this to me is a rediculous situation. Especially since I have made good effort to help them out.way after there labor warranty was expired.
MS. [redacted] changed her mind on the siding on her garage when the siding was already started on the contract she signed I installed the siding she picked out. she said did not...
like the style of the siding now that she can visually see it on the garage.
I explained that it would cost more for the dutch lap siding that she wanted. and I will check material suppliers when it is available when I received the answer of the 21/2 weeks on the time frame for the material and the amount . I explained this to Ms. [redacted]. I also explained that I have to move on to other projects. and come back when I'm finished. she agreed. she also agreed to the extra amount . In the mean time I installed and trimed out a new service door in her garage. she did not pay me for this/ and she did not pay the remaining amount for the new siding. I am more then willing to complete the project. she has to sign the contract for the new door installed . and the siding material before I move forward on this project. If I do not have a signed contract . im not protecting myself. I have called the [redacted]s several times. and left messages explaining this.
Thank you. P.H. Exterior
MS [redacted] changed her mind on the siding on her garage when the siding was already started on the contract she signed I installed the siding she picked outshe said did not like the style of the siding now that she can visually see it on the garageI explained that it would cost more for the dutch lap siding that she wantedand I will check material suppliers when it is available when I received the answer of the 21/weeks on the time frame for the material and the amount I explained this to Ms [redacted] I also explained that I have to move on to other projectsand come back when I'm finishedshe agreedshe also agreed to the extra amount In the mean time I installed and trimed out a new service door in her garageshe did not pay me for this/ and she did not pay the remaining amount for the new sidingI am more then willing to complete the projectshe has to sign the contract for the new door installed and the siding material before I move forward on this project If I do not have a signed contract im not protecting myselfI have called the [redacted] s several timesand left messages explaining thisThank you P.HExterior
[redacted] was always on time and worked with me every step of the way He replaced my windows, roof, gutters, soffits, and did some siding too It looked great and has for years I would definately recommend him to other home owners in the area
The inspector will be at the [redacted] house in the next couple daysAnd I will have all the correct information for you Thank You [redacted] P.HExterior design [redacted]
I'm responding back from the complaint from the Hojonki's .who's roof I installed in I have on file on my computerA year labor warranty on the roof .I would be more then happy to forward to you .please give me some time to dig that upSince its been years since I installed the roof.I have to locate this But I can tell you that since the Hojnacki's have contacted me in May I have been in constant communication with themAs well as went with another contractor to inspect the roof leakBoth me and the other contractor found the leak comeing from there year old skylight.the seal had failed on it.and there was also a small holePossibly caused by hail damageI offered that day we were out thereTo replace the skylightFor a fee of courseShe refusedAnd wanted free work out itShe also in a letter sent to me.admits I told her back in .she should replace the skylightThey declinedBecause at that time nothing was wrong with itI will send pictures of everthing to the Revdex.com to back this all upI also have several reputable roofing contractors who have a A+rating with the Revdex.com .look at all the pictures that were taken.and they all agree .the leak was caused by the skylight Any roof that was installed incorrectlyWould not take years to leak I'm very dissapointed thay the Hojnacki's are trying to shake me down for $17,for something I'm not responsible for...and considering .I only charged them $10,back in 2009.this to me is a rediculous situationEspecially since I have made good effort to help them out.way after there labor warranty was expired Thank you P.H.Exterior design
In the summer of PH Exteriors resided our house This included wrapping all the windows, putting up the soffits & fascia, and replacing the front porch light They did the work in the timeline and for the price we were quoted (no surprises or delays) The results are great The siding is straight, everything lines up as it should Now a few years later the siding still looks great and hasn’t deteriorated or faded in any way Having Paul and his team work on our house was a good professional experience and a great value
Have been waiting for a day job completion since last September.Our check was cashed but the work not doneRepeated...and I do mean REPEATED calls, texts and EXCUSESTwo and three excuses per weekWill not ever use againAll hat, no cattle
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[I have attached invoices from the contractor who replaced our roofWe also had an independent engineering inspector come out to review the damages, and he concurs with J & B ConstructionI can forward that report as wellPaul Hanson has already seen that report as it was provided to his insurance carrierThis form only allows for attachments, that is why the inspector report is not attachedThe roof needed to be replaced because of improper installation of the roof in by PH Exterior and replacement of the roof at that time not being installed per manufacturer specificationsThe skylight was not the problem as MrHanson is trying to sayI can provide a copy of the inspector report and photos that he took as well as measurements he took showing the shingles not staggered properly according to GAF specificationsWe have over $20,damage to our home, both inside and out because of the work done by P H ExteriorWe had rotted wet roof boards in our attic, none of this was ever inspected by P H ExteriorHe only took photos of the concaving roof boards on one area of the roofThat does not give the complete story of the problemThere were many soft roof boards over several areas of our home We have inside damage to several rooms in our home as a result of thatWe feel that P H Exterior/ Paul Hanson should be held accountable to pay for all the damages caused to our home because of the workmanship done in Regards,
*** ***
When the widows were delivered the day before installationI received a call from [redacted] that early evening
"">
She stated that all the windows delivered were wrong.I have never had that problem from my supplierSo naturally I was trying to explain its the correct order of windows at [redacted] homeIt was clear that she was not going to be satisfied unless I came out that evening and not the morning of planned installation,
After a long day of work for meAll I said was fine ill drop everything at this moment and come to your home at this very momentWhen I arrived to her homeIooked at and measured her windowsAnd out of windows were incorrectMY Supplier has never done that beforeBut people are humanEspecially with this busy yearSo I apologized
I called my supplier and explained the situationThey apologizedAnd put the correct order for the INCORRECT WINDOWS INIn the mean time we installed the other windows and patio door,
during the insatll [redacted] had a change of mind with the front windows she orderedAnd figured since we had to come back any ways.she was willing to pay extra for her change of mindI stated that it might take a little bit longer for the order thenAnd I have to start a new project after we finish up hereAnd come back when the order is inAnd my other job is completeWith rain that we had set me backAnd falling behind on my datesIs why I understand her frustrationI would be toThe New order of windows were delivered.this Monday the 29th of SeptemberAND IF Alyssa alows me to do the rest of the install that would be greatTHANK YOU
[redacted]
Beware! Check out the Complaints posted on Revdex.com and reviews on Angie's List. The guy running this business is a scam artist. Prompt and communicative on the front end- until he receives your down payment to purchase "materials". Obviously, this guy has a cash flow problems. What was to be a 2 day project to being within a few days of the contract has turned into 3 weeks of excuses, with the materials needed to complete the project still not on site. Do not trust this guy and any representations he makes. Most importantly, do not provide any money up front for any project.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
We are seeking a refund of our deposit less the value of the the remaining materials. The small portion of work that was done was not done properly in compliance with manufacturer's standards to ensure a valid warranty from the manufacturer.
Regards,
[redacted]
The inspector will be at the [redacted] house in the next couple days. And I will have all the correct information for...
you.
Thank You
[redacted]
P.H. Exterior design
[redacted]
[redacted] was always on time and worked with me every step of the way. He replaced my windows, roof, gutters, soffits, and did some siding too. It looked great and has for years. I would definately recommend him to other home owners in the area.
I'm responding back from the complaint from the Hojonki's .who's roof I installed in 2009.
I have on file on my computer. A 2 year labor warranty on the roof .I would be more then happy to forward to you .please give me some time to dig that up. Since its been 7 years since I...
installed the roof.I have to locate this
But I can tell you that since the Hojnacki's have contacted me in May 2016. I have been in constant communication with them. As well as went with another contractor to inspect the roof leak. Both me and the other contractor found the leak comeing from there 30 year old skylight. .the seal had failed on it.and there was also a small hole. Possibly caused by hail damage. I offered that day we were out there. To replace the skylight. For a fee of course. She refused. And wanted free work out it. She also in a letter sent to me.admits I told her back in 2009 .she should replace the skylight. They declined. Because at that time nothing was wrong with it. I will send pictures of everthing to the Revdex.com to back this all up. I also have several reputable roofing contractors who have a A+rating with the Revdex.com .look at all the pictures that were taken.and they all agree .the leak was caused by the skylight . Any roof that was installed incorrectly. Would not take 7 years to leak.
I'm very dissapointed thay the Hojnacki's are trying to shake me down for $17,500.00 for something I'm not responsible for...and considering .I only charged them $10,200.00 back in 2009.this to me is a rediculous situation. Especially since I have made good effort to help them out.way after there labor warranty was expired.
Thank you P.H.Exterior design
MS. [redacted] changed her mind on the siding on her garage when the siding was already started on the contract she signed I installed the siding she picked out. she said did not...
like the style of the siding now that she can visually see it on the garage.
I explained that it would cost more for the dutch lap siding that she wanted. and I will check material suppliers when it is available when I received the answer of the 21/2 weeks on the time frame for the material and the amount . I explained this to Ms. [redacted]. I also explained that I have to move on to other projects. and come back when I'm finished. she agreed. she also agreed to the extra amount . In the mean time I installed and trimed out a new service door in her garage. she did not pay me for this/ and she did not pay the remaining amount for the new siding. I am more then willing to complete the project. she has to sign the contract for the new door installed . and the siding material before I move forward on this project. If I do not have a signed contract . im not protecting myself. I have called the [redacted]s several times. and left messages explaining this.
Thank you. P.H. Exterior