Patient came to us for PT services starting on 08/1/ending on 08/22/ She presented with W/C information We billed the W/C carrier and we received a verbal Notice of Controversy on 02/06/from *** at [redacted] indicating that this was sent to mediation in Sept of and that the patient did have appeal rights, however at that point the patient had not pursued the appeal We received a partial payment from W/C carrier on 09/04/We sent a collection letter to the patient on 11/05/the address we had was [redacted] ** for the remaining balance of $We also sent a statement to that same address on 04/06/2016, we received a payment from the Patient on 04/13/we received a second payment from the patient on 06/03/We then sent a statement dated 06/14/to [redacted] and it was returned to us we did make attempts to get a valid addressWe did not have a new correct address for the patientThe balance of $was sent to collection agency on 10/27/ According to [redacted] (collection Agency) they immediately sent collection letters to [redacted] dated Nov 2, and Dec 2, with no response from patient [redacted] reported to the credit bureau starting Jan, they sent another letter in Jan this account is now closedThey did not receive a response from the patient, nor did [redacted] Physical Therapy receive anything more from the patientAt this time, since the balance had been sent to the collection agency over a year ago, we have no control over the collection agency's policy nor can we "pull it back" from Collections as this account is closed We will accept the payment of $here at RBPT
Patient came to us for PT services starting on 08/1/2014 ending on 08/22/2014. She presented with W/C information. We billed the W/C carrier and we received a verbal Notice of Controversy on 02/06/15 from [redacted] at [redacted] indicating that this was sent to mediation in Sept of 2014...
and that the patient did have appeal rights, however at that point the patient had not pursued the appeal. We received a partial payment from W/C carrier on 09/04/14. We sent a collection letter to the patient on 11/05/2015 the address we had was [redacted] 04039 for the remaining balance of $521.28. We also sent a statement to that same address on 04/06/2016, we received a payment from the Patient on 04/13/16 we received a second payment from the patient on 06/03/16. We then sent a statement dated 06/14/2016 to [redacted] and it was returned to us we did make attempts to get a valid address. We did not have a new correct address for the patient. The balance of $396.28 was sent to collection agency on 10/27/16. According to [redacted] (collection Agency) they immediately sent collection letters to [redacted] 04088 dated Nov 2, 2016 and Dec 2, 2016 with no response from patient. [redacted] reported to the credit bureau starting Jan, 2017 they sent another letter in Jan 2018 this account is now closed. They did not receive a response from the patient, nor did [redacted] Physical Therapy receive anything more from the patient. At this time, since the balance had been sent to the collection agency over a year ago, we have no control over the collection agency's policy nor can we "pull it back" from Collections as this account is closed. We will accept the payment of $396.28 here at RBPT.
Patient came to us for PT services starting on 08/1/ending on 08/22/ She presented with W/C information We billed the W/C carrier and we received a verbal Notice of Controversy on 02/06/from *** at [redacted] indicating that this was sent to mediation in Sept of and that the patient did have appeal rights, however at that point the patient had not pursued the appeal We received a partial payment from W/C carrier on 09/04/We sent a collection letter to the patient on 11/05/the address we had was [redacted] ** for the remaining balance of $We also sent a statement to that same address on 04/06/2016, we received a payment from the Patient on 04/13/we received a second payment from the patient on 06/03/We then sent a statement dated 06/14/to [redacted] and it was returned to us we did make attempts to get a valid addressWe did not have a new correct address for the patientThe balance of $was sent to collection agency on 10/27/ According to [redacted] (collection Agency) they immediately sent collection letters to [redacted] dated Nov 2, and Dec 2, with no response from patient [redacted] reported to the credit bureau starting Jan, they sent another letter in Jan this account is now closedThey did not receive a response from the patient, nor did [redacted] Physical Therapy receive anything more from the patientAt this time, since the balance had been sent to the collection agency over a year ago, we have no control over the collection agency's policy nor can we "pull it back" from Collections as this account is closed We will accept the payment of $here at RBPT
Patient came to us for PT services starting on 08/1/2014 ending on 08/22/2014. She presented with W/C information. We billed the W/C carrier and we received a verbal Notice of Controversy on 02/06/15 from [redacted] at [redacted] indicating that this was sent to mediation in Sept of 2014...
and that the patient did have appeal rights, however at that point the patient had not pursued the appeal. We received a partial payment from W/C carrier on 09/04/14. We sent a collection letter to the patient on 11/05/2015 the address we had was [redacted] 04039 for the remaining balance of $521.28. We also sent a statement to that same address on 04/06/2016, we received a payment from the Patient on 04/13/16 we received a second payment from the patient on 06/03/16. We then sent a statement dated 06/14/2016 to [redacted] and it was returned to us we did make attempts to get a valid address. We did not have a new correct address for the patient. The balance of $396.28 was sent to collection agency on 10/27/16. According to [redacted] (collection Agency) they immediately sent collection letters to [redacted] 04088 dated Nov 2, 2016 and Dec 2, 2016 with no response from patient. [redacted] reported to the credit bureau starting Jan, 2017 they sent another letter in Jan 2018 this account is now closed. They did not receive a response from the patient, nor did [redacted] Physical Therapy receive anything more from the patient. At this time, since the balance had been sent to the collection agency over a year ago, we have no control over the collection agency's policy nor can we "pull it back" from Collections as this account is closed. We will accept the payment of $396.28 here at RBPT.