Thank you for providing the information regarding [redacted] We revisisted the home and completed our research with the owner of the property and have made revisions and discounts in attempt to rectify the matter We will be providing the tenant, Mr& Mrs [redacted] , with a revised final statementThe [redacted] ’s will receive a refund of $of their $security depositThis refund is based upon research completed by our company and work completed by the owner’s repairmanThe [redacted] ’s are responsible for the cost of damages in the amount of $due to non compliance of the lease We will provide the lease and invoice from the owner’s repairman upon request
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted]
To whom it may concern, Real Property Management Indianapolis Metro received notice from tenant that the roof is leaking and in need of repair We sent an outside roofing contractor to investigate the problem and found the repair would exceed our allotted amount to proceed with the Owner of the home As the repair expense was above our allotted budgeted amount we had to ask the owner for permission to proceed with repair The owner took a few weeks in approving the repair resulting in a delay Once the approval was received Real Property Management Indianapolis Metro provided the approval to a roofing contractor to complete the repair Unfortunately, they did not complete the repairs as they had stated resulting in an additional delay We then sent our own RPM in-house tech to complete the repairs to stop the leaking and to complete other necessary repairsIf you have any other questions please feel free to contact our office
Real Property Management (RPM) managed the property for [redacted] ’(owner) located at [redacted] . This property had a maintenance agreement between RPM and the owner in which the owner was responsible for all repairs. Also, RPM and the owner had an agreement that... the owner was responsible for holding the security deposit. The owners repairman completed the inspection with the tenant after they moved out and emailed RPM the cost of damages($2,771 minus security deposit of $820 leaving the amount of $1,951 due from tenant (security deposit disposition letter upon request detailing damages). RPM was not involved with establishing the cost of the damages and did not hold the security deposit. The management agreement that RPM had with the owner is that RPM was only responsible for collecting rents, serving evictions, serving notices, cutting checks and taking phone calls for owner. RPM completed the security deposit disposition letter for the owner and mailed it to the tenant. We did return the tenants calls and had to leave voice messages. Eventually, we made contact after several attempts.The owner approved for the kitchen to be completely re-modeled (new cabinets, countertops, tile flooring etc.). The deal was that the owner would do the upgrades on the kitchen in lieu of the rent being increased and for the tenant to sign a new two-year lease agreement. After the upgrades were completed the tenants signed the new lease agreement. Shortly after that the tenant purchased a new home elsewhere and terminated the lease agreement. The owner and tenant agreed to allow tenant out of the home with a termination fee which the tenant paid. The owner established that the tenant did not leave the home in the same condition as it was when they moved in and owner is holding the tenant liable for the damages mentioned on the security disposition letter.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
Thank you for providing the information regarding *** ***. We revisisted the home and completed our research with the owner of the property and have made revisions and discounts in attempt to rectify the matter. We will be providing the tenant, Mr& Mrs***, with a revised final statementThe ***’s will receive a refund of $of their $security depositThis refund is based upon research completed by our company and work completed by the owner’s repairmanThe ***’s are responsible for the cost of damages in the amount of $due to non compliance of the lease. We will provide the lease and invoice from the owner’s repairman upon request
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]
Thank you for providing the information regarding [redacted]. We revisisted the home and completed our research with the owner of the property and have made revisions and discounts in attempt to rectify the matter. We will be providing the tenant, Mr. & Mrs. [redacted], with a...
revised final statement. The [redacted]’s will receive a refund of $172.00 of their $900.00 security deposit. This refund is based upon research completed by our company and work completed by the owner’s repairman. The [redacted]’s are responsible for the cost of damages in the amount of $728.00 due to non compliance of the lease. We will provide the lease and invoice from the owner’s repairman upon request.
To whom it may concern, Real Property Management Indianapolis Metro received notice from tenant that the roof is leaking and in need of repair. We sent an outside roofing contractor to investigate the problem and found the repair would exceed our allotted amount to proceed...
with the Owner of the home. As the repair expense was above our allotted budgeted amount we had to ask the owner for permission to proceed with repair. The owner took a few weeks in approving the repair resulting in a delay. Once the approval was received Real Property Management Indianapolis Metro provided the approval to a roofing contractor to complete the repair. Unfortunately, they did not complete the repairs as they had stated resulting in an additional delay. We then sent our own RPM in-house tech to complete the repairs to stop the leaking and to complete other necessary repairs. If you have any other questions please feel free to contact our office.
Real Property Management (RPM) managed the property for [redacted]’(owner) located at [redacted]. This property had a maintenance agreement between RPM and the owner in which the owner was responsible for all repairs. Also, RPM and the owner had an agreement that...
the owner was responsible for holding the security deposit. The owners repairman completed the inspection with the tenant after they moved out and emailed RPM the cost of damages($2,771 minus security deposit of $820 leaving the amount of $1,951 due from tenant (security deposit disposition letter upon request detailing damages). RPM was not involved with establishing the cost of the damages and did not hold the security deposit. The management agreement that RPM had with the owner is that RPM was only responsible for collecting rents, serving evictions, serving notices, cutting checks and taking phone calls for owner. RPM completed the security deposit disposition letter for the owner and mailed it to the tenant. We did return the tenants calls and had to leave voice messages. Eventually, we made contact after several attempts.The owner approved for the kitchen to be completely re-modeled (new cabinets, countertops, tile flooring etc.). The deal was that the owner would do the upgrades on the kitchen in lieu of the rent being increased and for the tenant to sign a new two-year lease agreement. After the upgrades were completed the tenants signed the new lease agreement. Shortly after that the tenant purchased a new home elsewhere and terminated the lease agreement. The owner and tenant agreed to allow tenant out of the home with a termination fee which the tenant paid. The owner established that the tenant did not leave the home in the same condition as it was when they moved in and owner is holding the tenant liable for the damages mentioned on the security disposition letter.
Thank you for providing the information regarding [redacted] We revisisted the home and completed our research with the owner of the property and have made revisions and discounts in attempt to rectify the matter We will be providing the tenant, Mr& Mrs [redacted] , with a revised final statementThe [redacted] ’s will receive a refund of $of their $security depositThis refund is based upon research completed by our company and work completed by the owner’s repairmanThe [redacted] ’s are responsible for the cost of damages in the amount of $due to non compliance of the lease We will provide the lease and invoice from the owner’s repairman upon request
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted]
To whom it may concern, Real Property Management Indianapolis Metro received notice from tenant that the roof is leaking and in need of repair We sent an outside roofing contractor to investigate the problem and found the repair would exceed our allotted amount to proceed with the Owner of the home As the repair expense was above our allotted budgeted amount we had to ask the owner for permission to proceed with repair The owner took a few weeks in approving the repair resulting in a delay Once the approval was received Real Property Management Indianapolis Metro provided the approval to a roofing contractor to complete the repair Unfortunately, they did not complete the repairs as they had stated resulting in an additional delay We then sent our own RPM in-house tech to complete the repairs to stop the leaking and to complete other necessary repairsIf you have any other questions please feel free to contact our office
Real Property Management (RPM) managed the property for [redacted] ’(owner) located at [redacted] . This property had a maintenance agreement between RPM and the owner in which the owner was responsible for all repairs. Also, RPM and the owner had an agreement that... the owner was responsible for holding the security deposit. The owners repairman completed the inspection with the tenant after they moved out and emailed RPM the cost of damages($2,771 minus security deposit of $820 leaving the amount of $1,951 due from tenant (security deposit disposition letter upon request detailing damages). RPM was not involved with establishing the cost of the damages and did not hold the security deposit. The management agreement that RPM had with the owner is that RPM was only responsible for collecting rents, serving evictions, serving notices, cutting checks and taking phone calls for owner. RPM completed the security deposit disposition letter for the owner and mailed it to the tenant. We did return the tenants calls and had to leave voice messages. Eventually, we made contact after several attempts.The owner approved for the kitchen to be completely re-modeled (new cabinets, countertops, tile flooring etc.). The deal was that the owner would do the upgrades on the kitchen in lieu of the rent being increased and for the tenant to sign a new two-year lease agreement. After the upgrades were completed the tenants signed the new lease agreement. Shortly after that the tenant purchased a new home elsewhere and terminated the lease agreement. The owner and tenant agreed to allow tenant out of the home with a termination fee which the tenant paid. The owner established that the tenant did not leave the home in the same condition as it was when they moved in and owner is holding the tenant liable for the damages mentioned on the security disposition letter.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
Thank you for providing the information regarding *** ***. We revisisted the home and completed our research with the owner of the property and have made revisions and discounts in attempt to rectify the matter. We will be providing the tenant, Mr& Mrs***, with a revised final statementThe ***’s will receive a refund of $of their $security depositThis refund is based upon research completed by our company and work completed by the owner’s repairmanThe ***’s are responsible for the cost of damages in the amount of $due to non compliance of the lease. We will provide the lease and invoice from the owner’s repairman upon request
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]
Thank you for providing the information regarding [redacted]. We revisisted the home and completed our research with the owner of the property and have made revisions and discounts in attempt to rectify the matter. We will be providing the tenant, Mr. & Mrs. [redacted], with a...
revised final statement. The [redacted]’s will receive a refund of $172.00 of their $900.00 security deposit. This refund is based upon research completed by our company and work completed by the owner’s repairman. The [redacted]’s are responsible for the cost of damages in the amount of $728.00 due to non compliance of the lease. We will provide the lease and invoice from the owner’s repairman upon request.
To whom it may concern, Real Property Management Indianapolis Metro received notice from tenant that the roof is leaking and in need of repair. We sent an outside roofing contractor to investigate the problem and found the repair would exceed our allotted amount to proceed...
with the Owner of the home. As the repair expense was above our allotted budgeted amount we had to ask the owner for permission to proceed with repair. The owner took a few weeks in approving the repair resulting in a delay. Once the approval was received Real Property Management Indianapolis Metro provided the approval to a roofing contractor to complete the repair. Unfortunately, they did not complete the repairs as they had stated resulting in an additional delay. We then sent our own RPM in-house tech to complete the repairs to stop the leaking and to complete other necessary repairs. If you have any other questions please feel free to contact our office.
Real Property Management (RPM) managed the property for [redacted]’(owner) located at [redacted]. This property had a maintenance agreement between RPM and the owner in which the owner was responsible for all repairs. Also, RPM and the owner had an agreement that...
the owner was responsible for holding the security deposit. The owners repairman completed the inspection with the tenant after they moved out and emailed RPM the cost of damages($2,771 minus security deposit of $820 leaving the amount of $1,951 due from tenant (security deposit disposition letter upon request detailing damages). RPM was not involved with establishing the cost of the damages and did not hold the security deposit. The management agreement that RPM had with the owner is that RPM was only responsible for collecting rents, serving evictions, serving notices, cutting checks and taking phone calls for owner. RPM completed the security deposit disposition letter for the owner and mailed it to the tenant. We did return the tenants calls and had to leave voice messages. Eventually, we made contact after several attempts.The owner approved for the kitchen to be completely re-modeled (new cabinets, countertops, tile flooring etc.). The deal was that the owner would do the upgrades on the kitchen in lieu of the rent being increased and for the tenant to sign a new two-year lease agreement. After the upgrades were completed the tenants signed the new lease agreement. Shortly after that the tenant purchased a new home elsewhere and terminated the lease agreement. The owner and tenant agreed to allow tenant out of the home with a termination fee which the tenant paid. The owner established that the tenant did not leave the home in the same condition as it was when they moved in and owner is holding the tenant liable for the damages mentioned on the security disposition letter.