*** this was settled with *** ***I did give you a call several months ago to let you know this is not a Delaware complaint, this is Pennsylvania If you have any questions please give me a call Thx Delmar Pest Control ***
Attn: *** *** please note that the complaint has been resolved involving *** ***If you have any questions please feel free to contact me Thank you *** ***
Delmar got rid of the bedbugs and termite in my homeThey even started the same day! Great unbeatable pricesI wouldn't recommend any other exterminatorsIf you need pests or termites or any other bugs removed from your home call Delmar! You won't regret it
Misrepresentation by senior field supervisor **He spoke about the heat treatment when he came to my apartmentWhen the exterminator arrived he was told to do a chemical treatment The exterminator called ** and he stated he did not sell me on a heat treatment I spoke to ** about our conversation, he was rude, yelling about his over years experience I hung up the phone on himAfter speaking with the exterminator that was at my home I decided to go ahead with the chemical treatment The exterminator went to his car and brought up his equipment** called and order him not to do the treatment and to leave My credit card was charged anywayI called the office the next day after noticing the charge and management was gone for the dayI was told he would call me tomorrow As a supervisor Al needs to conduct himself in a professional mannerHe is representing a company I would not recommend anyone to deal with **I felt he used the bait and switch routine, and began yelling when I confronted him
TO WHOM IT MAY CONCERN:WE HAVE A NO REFUND POLICY ON OUR RENEWALS. THE PERSON FILING THE COMPLAINT IS NOT OUR CUSTOMER HIS MOTHER WAS FOR SEVERAL YEARS. OUR RENEWAL IS HEAVILY DISCOUNTED FOR OUR LOYAL CUSTOMERS TO GIVE THEM PEST CONTROL AT A DISCOUNTED PRICE. THE SON OF OUR CUSTOMER CALLED OUR...
OFFICE MORE THAN 6 TIMES STATING HIS MOTHER DIED & WE SHOULD SEND A REFUND CHECK TO HIM. AFTER MULTIPLE TIMES I DECIDED TO PRORATE A REFUND AND SENT A CHECK FOR $149.00. SO YOU UNDERSTAND A YEARLY CONTRACT IS $449.00 WE GIVE OUR CUSTOMERS A DISCOUNT OF $150.00 OFF THERE RENEWAL FOR STAYING WITH US. WE CHARGE $199.00 PER SERVICE IF YOU DO ON A CALL IN BASIS. THEY USED 1 SERVICE ON THE NEW CONTRACT. TECHNICALLY WE DIDN'T HAVE TO SEND HIM ANYTHING, BUT I TRIED TO NICE AND PRORATE THE SERVICE. I WOULD ASK THAT HE REPAY WHAT THE $149.00 THAT WAS SENT TO THE SON BECAUSE LEGALLY IT SHOULD GO TO THE ESTATE. PLEASE RESPOND. THANK, YOU [redacted]
We originally contacted Delmar to take care of a bee issue. At that time we signed with a maintenance contract for a year and I mentioned that there might be bats in a certain spot up towards our roof. 9 months into the contract I insisted they get on a ladder to check the spot as I had mentioned the spot before but they had still not checked it. As it turns out we had bats the whole time in our attic and the debris from the bats was enormous. Delmar admitted that they missed it but gave no discount on the removal of the bats or the clean up to take in to account the extra damage that occurred during the contract year.
*** this was settled with *** ***I did give you a call several months ago to let you know this is not a Delaware complaint, this is Pennsylvania If you have any questions please give me a call Thx Delmar Pest Control ***
Attn: *** *** please note that the complaint has been resolved involving *** ***If you have any questions please feel free to contact me Thank you *** ***
Delmar got rid of the bedbugs and termite in my homeThey even started the same day! Great unbeatable pricesI wouldn't recommend any other exterminatorsIf you need pests or termites or any other bugs removed from your home call Delmar! You won't regret it
Misrepresentation by senior field supervisor **He spoke about the heat treatment when he came to my apartmentWhen the exterminator arrived he was told to do a chemical treatment The exterminator called ** and he stated he did not sell me on a heat treatment I spoke to ** about our conversation, he was rude, yelling about his over years experience I hung up the phone on himAfter speaking with the exterminator that was at my home I decided to go ahead with the chemical treatment The exterminator went to his car and brought up his equipment** called and order him not to do the treatment and to leave My credit card was charged anywayI called the office the next day after noticing the charge and management was gone for the dayI was told he would call me tomorrow As a supervisor Al needs to conduct himself in a professional mannerHe is representing a company I would not recommend anyone to deal with **I felt he used the bait and switch routine, and began yelling when I confronted him
TO WHOM IT MAY CONCERN:WE HAVE A NO REFUND POLICY ON OUR RENEWALS. THE PERSON FILING THE COMPLAINT IS NOT OUR CUSTOMER HIS MOTHER WAS FOR SEVERAL YEARS. OUR RENEWAL IS HEAVILY DISCOUNTED FOR OUR LOYAL CUSTOMERS TO GIVE THEM PEST CONTROL AT A DISCOUNTED PRICE. THE SON OF OUR CUSTOMER CALLED OUR...
OFFICE MORE THAN 6 TIMES STATING HIS MOTHER DIED & WE SHOULD SEND A REFUND CHECK TO HIM. AFTER MULTIPLE TIMES I DECIDED TO PRORATE A REFUND AND SENT A CHECK FOR $149.00. SO YOU UNDERSTAND A YEARLY CONTRACT IS $449.00 WE GIVE OUR CUSTOMERS A DISCOUNT OF $150.00 OFF THERE RENEWAL FOR STAYING WITH US. WE CHARGE $199.00 PER SERVICE IF YOU DO ON A CALL IN BASIS. THEY USED 1 SERVICE ON THE NEW CONTRACT. TECHNICALLY WE DIDN'T HAVE TO SEND HIM ANYTHING, BUT I TRIED TO NICE AND PRORATE THE SERVICE. I WOULD ASK THAT HE REPAY WHAT THE $149.00 THAT WAS SENT TO THE SON BECAUSE LEGALLY IT SHOULD GO TO THE ESTATE. PLEASE RESPOND. THANK, YOU [redacted]
Revdex.com:
I have reviewed the response made by...
the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
We originally contacted Delmar to take care of a bee issue. At that time we signed with a maintenance contract for a year and I mentioned that there might be bats in a certain spot up towards our roof. 9 months into the contract I insisted they get on a ladder to check the spot as I had mentioned the spot before but they had still not checked it. As it turns out we had bats the whole time in our attic and the debris from the bats was enormous. Delmar admitted that they missed it but gave no discount on the removal of the bats or the clean up to take in to account the extra damage that occurred during the contract year.