Richard Tierney HVAC Specialist

Mr [redacted] 's job was permitted designed and inspected by the city of Boston signed off and the job passed inspectionMr [redacted] redesigned the duct work after it was installed because his wife did not like the designThe layout of the duct work was given to him prior to install and he accepted itHe did not pay for the changes and said he would take care of itTwo years went by and he withheld the monies owed and during the two years never made any paymentAfter two years he emailed me and said the work was an absolute disaster and to remove itI spoke to him on the phone and told him the job had been signed off by the inspectorsHe did the demolition of the interior of the apt without a permitHe wasn't allowed to get one when he applied because he did not have a contractorHe decided the work that was done was completely wrong even though the design was accepted as correct including the size of the unitAfter all this I told him to keep the remainder of the money and do as he wishes

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below My remodel project is properly permitted and a GC is properly in chargeThat issue was addressed and resolved long agoAll rough inspections have passedMy new HVAC tech just had his inspection on 12/9/I spoke with the building inspector at length about my project and he confirmed to me that Mr[redacted] 's work was never inspected, although there was a permit pulledWe had asked Mr [redacted] to redesign the system when it became clear that the ductwork was too low and would partially block the master bedroom windowsMr [redacted] was absent for most of the installation, and is doubtless unaware of the substandard workmanship of his crew, which I have already detailed in my initial statementBoth my contractor and I made photos of the defective workRemoving and replacing Mr [redacted] ’s work was not a decision I took lightly, and pains were taken beforehand by my new HVAC contractorto bring it into complianceMr [redacted] was paid all monies he requestedHe lowered the final payment to adjust for unused materialsWhen I pressed him to repair the problems with his work, he abandoned the project and told me to keep that final balance and fix it myself Regards, [redacted]

Mr. [redacted]'s job was permitted designed and inspected by the city of Boston signed off and the job passed inspection. Mr. [redacted] redesigned the duct work after it was installed because his wife did not like the design. The layout of the duct work was given to him prior to install and he accepted...

it. He did not pay for the changes and said he would take care of it. Two years went by and he withheld the monies owed and during the two years never made any payment. After two years he emailed me and said the work was an absolute disaster and to remove it. I spoke to him on the phone and told him the job had been signed off by the inspectors. He did the demolition of the interior of the apt without a permit. He wasn't allowed to get one when he applied because he did not have a contractor. He decided the work that was done was completely wrong even though the design was accepted as correct including the size of the unit. After all this I told him to keep the remainder of the money and do as he wishes.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
My remodel project is properly permitted and a GC is properly in charge. That issue was addressed and resolved long ago. All rough inspections have passed. My new HVAC tech just had his inspection on 12/9/15. I spoke with the building inspector at length about my project and he confirmed to me that Mr.[redacted]'s work was never inspected, although there was a permit pulled. We  had asked Mr. [redacted] to redesign the system when it became clear that the ductwork was too low and would partially block the  master bedroom windows. Mr [redacted] was absent for most of the installation, and is doubtless unaware of the substandard workmanship of his crew, which I have already detailed in my initial statement. Both my contractor and I made photos of the defective work. Removing and replacing Mr. [redacted]’s work was not a decision I took lightly, and pains were taken beforehand by my new HVAC contractorto bring it into compliance. Mr. [redacted] was paid all monies he requested. He lowered the final payment to adjust for unused materials. When I pressed him to repair the problems with his work, he abandoned the project and told me to keep that final balance and fix it myself. 
Regards,
[redacted]