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Richard's Paving

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Richard's Paving Reviews (3)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID * , and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
*
An invoice was delivered to our house, and had noted that they will  not warranty drainage caused by where we park. (tire grooves etc.)  However, our complaint is that the installation of the driveway created a "dished" area in the center of the driveway, causing a puddle about 1/2" deep right where the driver of the car parked on the right side of the driveway exits the vehicle. Stepping into the puddle is unavoidable. This will also cause an icy spot when the cold weather arrives, creating a slipping hazard. This has nothing to do with settling due to parking. The driveway should have been "crowned" in that area to allow water to run off the sides of the driveway. Please see the attached photo, the roller marks are visible in the picture. It appears that not enough material was used in that area, creating a depression in the center of the driveway.  Thank you,  *

There was never a warranty and they knew this...their driveway had to be pitched to get rid of the water so much so its higher I front of their garage? We never do this we did this to help but it may have not been enough . It is a very small driveway.  As far as the concern about not enough material used...we have been in business for over 40 years we did not stay in business by skimping on materials especially on something SO small.  I really am sorry they r not happy but there really is nothing that can be done.Richards Paving

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Address: 144 Saint George Street, St Augustine, Florida, United States, 32084

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