Initial Business Response / [redacted] (1000, 5, 2017/05/22) */ [redacted] called on 5/13/and asked to have an area estimated for a delivery of masonry sandWe estimate as a free service and recommended scoops for an area requested to have sand deliveredThe customer requested against our advisement and ordered scoops of masony sand and a delivery to the property for $The sand was delivered on the beginning of the following work weekAfter we delivered the four scoops of sand, which is our unit of measurement of sale, [redacted] called with multiple accusationsFirst, we only state out unit of measurement for sale as a scoop, [redacted] falsely claimed that we called our scoops yardsNext, the accusations that we stole and did not deliver scoops are falseThirdWe were accused of greed and theftFourth, we were accused of having cat feses in our sandWe have not seen any traces of cats so not sure how and why we were accused of feses in our sandIts an impossibility to have sand loaded and unloaded from a dumptruck being anything but a outlandish accusationLast She accuses our delivery driver of stealing sand by dropping half of the material off before making their delivery Our company believes that if the ***s would of not gone against our recommended advisement of sand we would not be in a conflictOur employees hung up the phone due to anger, cussing, interrogating, slander, and screamingThe company feels it went above and beyond for this customer by giving a $customer appreciation card, even when the company was not at faultOwner
Initial Business Response /* (1000, 5, 2017/05/22) */
*** *** called on 5/13/and asked to have an area estimated for a delivery of masonry sandWe estimate as a free service and recommended scoops for an area requested to have sand deliveredThe customer requested against our
advisement and ordered scoops of masony sand and a delivery to the property for $The sand was delivered on the beginning of the following work weekAfter we delivered the four scoops of sand, which is our unit of measurement of sale, *** *** called with multiple accusationsFirst, we only state out unit of measurement for sale as a scoop, *** falsely claimed that we called our scoops yardsNext, the accusations that we stole and did not deliver scoops are falseThirdWe were accused of greed and theftFourth, we were accused of having cat feses in our sandWe have not seen any traces of cats so not sure how and why we were accused of feses in our sandIts an impossibility to have sand loaded and unloaded from a dumptruck being anything but a outlandish accusationLast She accuses our delivery driver of stealing sand by dropping half of the material off before making their delivery
Our company believes that if the ***s would of not gone against our recommended advisement of sand we would not be in a conflictOur employees hung up the phone due to anger, cussing, interrogating, slander, and screamingThe company feels it went above and beyond for this customer by giving a $customer appreciation card, even when the company was not at faultOwner
Initial Business Response / [redacted] (1000, 5, 2017/05/22) */ [redacted] called on 5/13/and asked to have an area estimated for a delivery of masonry sandWe estimate as a free service and recommended scoops for an area requested to have sand deliveredThe customer requested against our advisement and ordered scoops of masony sand and a delivery to the property for $The sand was delivered on the beginning of the following work weekAfter we delivered the four scoops of sand, which is our unit of measurement of sale, [redacted] called with multiple accusationsFirst, we only state out unit of measurement for sale as a scoop, [redacted] falsely claimed that we called our scoops yardsNext, the accusations that we stole and did not deliver scoops are falseThirdWe were accused of greed and theftFourth, we were accused of having cat feses in our sandWe have not seen any traces of cats so not sure how and why we were accused of feses in our sandIts an impossibility to have sand loaded and unloaded from a dumptruck being anything but a outlandish accusationLast She accuses our delivery driver of stealing sand by dropping half of the material off before making their delivery Our company believes that if the ***s would of not gone against our recommended advisement of sand we would not be in a conflictOur employees hung up the phone due to anger, cussing, interrogating, slander, and screamingThe company feels it went above and beyond for this customer by giving a $customer appreciation card, even when the company was not at faultOwner
Initial Business Response /* (1000, 5, 2017/05/22) */
*** *** called on 5/13/and asked to have an area estimated for a delivery of masonry sandWe estimate as a free service and recommended scoops for an area requested to have sand deliveredThe customer requested against our
advisement and ordered scoops of masony sand and a delivery to the property for $The sand was delivered on the beginning of the following work weekAfter we delivered the four scoops of sand, which is our unit of measurement of sale, *** *** called with multiple accusationsFirst, we only state out unit of measurement for sale as a scoop, *** falsely claimed that we called our scoops yardsNext, the accusations that we stole and did not deliver scoops are falseThirdWe were accused of greed and theftFourth, we were accused of having cat feses in our sandWe have not seen any traces of cats so not sure how and why we were accused of feses in our sandIts an impossibility to have sand loaded and unloaded from a dumptruck being anything but a outlandish accusationLast She accuses our delivery driver of stealing sand by dropping half of the material off before making their delivery
Our company believes that if the ***s would of not gone against our recommended advisement of sand we would not be in a conflictOur employees hung up the phone due to anger, cussing, interrogating, slander, and screamingThe company feels it went above and beyond for this customer by giving a $customer appreciation card, even when the company was not at faultOwner