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Richie Kenny

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Richie Kenny Reviews (2)

received a seriously shoddy replacement for a mattress under warranty and then his business has completely disappeared the next day
I got an excellent, well made mattress that was a split king from ***, however I was having issues with the canvas top the mattress was made withhe and I discussed it and he honored the satisfaction guarantee and agreed to make a replacement mattress with a different material that would better suit my needsThe new mattress was delivered under strange circumstances, and I had some misgivings about it intially as it appeared to be made with less care than the initial oneI was told to try it for a few days and to get back to themThey took away my well made mattressAfter sleeps and progressively more back pain later, due to a terribly made mattress with springs literally sticking out of it, I attempted to contact *** to get my old mattress back(the one they took)their line was busy and remained busy for the next weekI went by their busines

On Tuesday, Nov2nd was delivered to our house a twin sized mattress that we had custom ordered about one month prior at Calgary Mattress MakersI was out of the country at the time and my husband dealt with the delivery and the transactionUpon delivery, it was discovered that the mattress dimensions were wrong (our fault as we gave the dimensions but this isn't the issue at stake)Mr***, who delivered the mattress, verbally stated to my husband that he would make another mattress at the right dimensions and at his own expense and confirmed this in writing to me by emailHe left us with the delivered mattress and pocketed a cheque for $Upon further inspection of the mattress it became apparent that the product was faulty (rips on the surface, coils that you can feel around the perimeter of the mattress, faded and most probably used fabric) and I warned Mr*** of this by emailReceiving no answer from him and discovering that the contact info he had give

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