Richmond Hill Toyota

My wife and I had an appointment with a product advisor Mr*** *** at pm to discuss replacing my old *** *** to a new Toyota ***We drove our *** car to Toyota Richmond Hill, and parked it outside the show roomAt the moment, we did not feel of the car have any problem with the carMr*** asked my car`s key for evaluating the priceI gave the key to himThen Mr***, my wife and I started talking about the details of replacing the *** carOne hour and half later, for some reasons, finally we did not make a dealSo my wife and I were going to leave, and went to the reception and got the key from a sales manager, Mr*** ***When my wife was starting the engine, we found the brake did not work and lots of oil was leaking from our carIt is too dangerous to drive a car without brakes, so we had to go back to the show room and tell Mr*** the situation and asked about fixing the problemHe rejected our requestThe reason was we needed to offer evi

It became when I serviced my car last yearI payed attention on the mark in my front wheel when I left the car for oil change and wheels rotationAs per work order all wheels were rotateBut I saw the marked wheel was on the same placeEmployees denied to talk about itI've complained to manger and got some apology and wheels rotatedThis year I marked wheels explicitlyAnd found that no wheels rotation was done despite I paid for full packageManager againNot much interestWheels were finally rotate but not across but in same sidesI had no time to deal with them again*** ***

High pressure sales, the sales person, Clive C, only care about selling you the car. Won't even let you see the car, not to mention test driving it.
The business manager is also high pressure sales. $1,000 for rust proof? Really?
I won't go there ever again to shop for my car, terrible experience. A nightmare.