Rich's Shop

Initial Business Response /* (1000, 6, 2015/07/08) */
I am the owner. I did not pry the valve cover apart and bond a valve cover on this car with silicon. I did not do any of this work to her car. I would like to see the receipts for the work done by the other repair shops along with any receipt...

she has from my shop for the work she said my shop did at this particular time.

Initial Business Response /* (1000, 9, 2015/09/17) */
The customer called for a quote on struts. We scheduled an appointment and installed them. The customer picked up the car and said there was still a rattle. We told him to bring it back in and found the strut mounts were bad. We provided a quote...

for the mounts and the customer was upset at the mount.