This is in reply to the email sent by your office ID#***Please review the attached paperworkOn the contract dated 10/28/2014, before Mrs*** authorized us to do this work, I added in bold type that I would coat the chimney with coats of water repellent at no extra
chargePlease see in the attachment, a letter which explains what can happen with wet chimneys.On the contract dated 10/the first payment was made on November 6th for $Please note all the memos written on the invoiceThe second payment for the work was received almost a year latter on 7/31/2015, but there is still a balance of $that is dueOn the contract dated 6/19/2015, we indicated again that the chimney may still leak due to other reasons and that there is no guarantee for this type of repair workThis is all explained in the letter mentioned priorEverything was spelled out in our proposal/contracts and was explained to the customer verballyI don't recall the exact date, but Mrs***, and I met with a mason contractor at her house and inspected the atticThe mason explained that what I had told her was correctPlease don't hesitate to contact our office if you have any further questionsRespectfully,
Richard T***
This is in reply to the email sent by your office ID#***Please review the attached paperworkOn the contract dated 10/28/2014, before Mrs*** authorized us to do this work, I added in bold type that I would coat the chimney with coats of water repellent at no extra
chargePlease see in the attachment, a letter which explains what can happen with wet chimneys.On the contract dated 10/the first payment was made on November 6th for $Please note all the memos written on the invoiceThe second payment for the work was received almost a year latter on 7/31/2015, but there is still a balance of $that is dueOn the contract dated 6/19/2015, we indicated again that the chimney may still leak due to other reasons and that there is no guarantee for this type of repair workThis is all explained in the letter mentioned priorEverything was spelled out in our proposal/contracts and was explained to the customer verballyI don't recall the exact date, but Mrs***, and I met with a mason contractor at her house and inspected the atticThe mason explained that what I had told her was correctPlease don't hesitate to contact our office if you have any further questionsRespectfully,
Richard T***